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App comparison
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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.
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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.
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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.
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Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.
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Writer (formerly Qordoba) is an AI writing assistant for businesses. What makes it powerful is the style guide platform behind it, which enables you to customize writing guidelines to your unique brand and helps everyone at your company write with the same style, terminology, and brand voice.
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Connect with your customers!
Catch your customers when their interest is at its peak! Using live communication makes converting them into new customers super easy.
Catch your customers when their interest is at its peak! Using live communication makes converting them into new customers super easy.
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Parrot CRM is a CRM solution that includes features suck as task management, customer database, sales pipeline, and advanced sales reporting. This platform creates conversational sales experiences to answer questions, personalize business proposals, and humanize the relationship with customers to differentiate a business from competitors.
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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.
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20 Bananas offers a cloud-based platform with an order taking app for sales agents, an eCommerce app for professional clients, and a website for wholesale distributors. All in one with a conversational interface.
You can manage with Excel files or connect with your ERP using the documented API for developers.
You can manage with Excel files or connect with your ERP using the documented API for developers.
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eatNgage is a platform created to increase attendance & engagement for your webinars, events, training or 1-on-1 meetings by up to 95%.
Schedule a 100% free demo now and lunch is on us!
Schedule a 100% free demo now and lunch is on us!
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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.
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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.
The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.
The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.
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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
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Broadcaster Mobile is a cloud-based customer communication management solution that helps streamline communication with customers via mass and personalized SMS, RCS, email, and voice messages. The platform also has the option to send mass messages through different communication channels, allowing businesses to reach a large number of customers quickly and efficiently.
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Users also considered
BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.
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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.
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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.
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CloudContactAI is an elite SMS, email, and voice platform that provides businesses with the tools necessary to automate and scale both internal and external communications.
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Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.
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Vozy transforms the way companies interact with customers through voice assistants and conversational AI.
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SleekFlow offers sales, marketing, and customer support in one hub. It helps businesses communicate with customers via chat, personalized broadcasts, and group conversations from multiple messaging channels on a unified interface.
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