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Customer Communications Management Software - Page 7

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LiveCaller logo
4.8
(8)

Live chat and customer communications management software

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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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INO CX logo
4.5
(10)

All-in-One Business Communication Solution

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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.

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CM.com Communications Platform logo
4.9
(7)

One platform to reach your audience via all mobile channels

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Communicate with customers everywhere they want to interact with your business, within a single powerful platform for Messaging & Voice. Engage and make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters.

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Rooftop logo
4.4
(11)

Email and project management software for modern teams

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Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.

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Brand Portal logo
4.3
(12)

All communication from one central portal

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The Brand Portal is a cloud-based fully automated communications platform for ordering, managing and creating marketing items. Users log into the marketing platform to personalize communication materials within corporate identity templates and then download or order them. A wide range of permissions allows everyone to do or see only what they are authorized to do.

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respond.io logo
4.2
(12)

Marketing, sales & support inbox platform

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Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel such as WhatsApp, Telegram, LINE, Viber & even email to be responded to from one centralized dashboard by teams of all sizes.

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nixi1 logo
4.8
(6)

Your All-In-One Inbox With Top-Notch Ai Co-Pilot

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nixi1: Your all-in-one multichannel communication hub. Manage Facebook, Instagram, WhatsApp chats, monitor KPIs, and boost efficiency by 80% with AI.

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Maropost logo
4.0
(14)

Omnichannel campaigns that get results

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Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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Twilio Flex logo
5.0
(5)

Omnichannel customer communications system

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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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Glassix logo
5.0
(5)

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Thrio logo
5.0
(5)

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Verint Messaging logo
4.4
(8)

Cloud-based personalized customer engagement platform

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Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.

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Umnico logo
4.7
(6)

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Let's Connect logo
4.8
(5)

video chat, chat, contact centre, website chat widget, QR

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Connect with your customers!

Catch your customers when their interest is at its peak! Using live communication makes converting them into new customers super easy.

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Stames logo
4.8
(5)

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Softdial Contact Center logo
5.0
(4)

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Parrot CRM logo
5.0
(4)

CRM solution for sales assistants and marketers

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Parrot CRM is a CRM solution that includes features suck as task management, customer database, sales pipeline, and advanced sales reporting. This platform creates conversational sales experiences to answer questions, personalize business proposals, and humanize the relationship with customers to differentiate a business from competitors.

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Howazit logo
4.5
(6)

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Samespace logo
3.6
(16)

Communication platform for sales & helpdesk teams

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Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

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20 Bananas logo
4.6
(5)

Software for managing and taking orders

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20 Bananas offers a cloud-based platform with an order taking app for sales agents, an eCommerce app for professional clients, and a website for wholesale distributors. All in one with a conversational interface.

You can manage with Excel files or connect with your ERP using the documented API for developers.

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Qiscus logo
4.3
(6)

Cloud-based customer communications management solution

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Qiscus is a powerful cloud-based customer communications management solution that enables enterprises to handle customer data, leads, omnichannel CRM, and customer engagement operations. It allows users to create a single view of your entire organization’s sales funnel so you can more effectively respond to prospects and leads, improve sales performance by real-time notifications and alerts, automate repetitive tasks, and save time through intelligent automation.

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Textr Team logo
4.3
(6)

Call, and Connect.

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Textr Team meets all your business texting & calling needs covered and more with our affordable pricing.

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eatNgage logo
4.3
(6)

The world's first webinar dining room

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eatNgage is a platform created to increase attendance & engagement for your webinars, events, training or 1-on-1 meetings by up to 95%.

Schedule a 100% free demo now and lunch is on us!

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inConcert Contact Center logo
4.0
(8)

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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NinjaChat logo
4.8
(4)

Live Chat Software

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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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