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Qmatic Logo

Customer journey management solution for enterprise clients

Table of Contents

Qmatic - 2025 Pricing, Features, Reviews & Alternatives

What is Qmatic?

Qmatic offers a complete Customer Journey Management system for smooth and efficient customer flows that includes everything from appointment scheduling and check-in to queue management, reporting & analytics, and customer feedback - all in one platform. This makes it easy for organizations to enable appointments, decrease wait times, and gather data to enhance resource planning to deliver excellent customer and employee experiences. Qmatic offers solutions both in the cloud and on-prem.

Starting from

Empty state illustration for "No pricing info"

No pricing info

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Qmatic's features

Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Booking Management
Broadcast Messaging
Calendar Management
Cancellation Management
Check-in/Check-out
Class Scheduling
Confirmations/Reminders
Contact Database
Customer Experience Management
Customer Journey Mapping
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Customizable User Interface
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Digital Signage
Electronic Payments
Email Alerts
Email Reminders
Employee Management
Employee Scheduling
Engagement Tracking
Facility Scheduling
Faculty/Staff Management
Feedback Management
Mobile Access
Mobile Alerts
Mobile Survey
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Location
Multiple Appointment Types
Negative Feedback Management
On Call Scheduling
Online Booking
Online Scheduling
Onsite Printing
Patient Communications
Patient Intake
Patient Questionnaires
Payment Processing
Physician Management
Pre-Registration
Predictive Analytics
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Reminders
Remote Access/Control
Remote Monitoring & Management
Remote Update/Installation
Reporting & Statistics
Reporting/Analytics
Rescheduling
Reservations Management
Resource Scheduling
Room Booking
Room Scheduling
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
SMS Reminders
Survey/Poll Management
Surveys & Feedback
Task Management
Third-Party Integrations
Touch Screen
Trend Analysis
User Management
Virtual Meetings
Visual Analytics
Waiting Time Tracking
Waitlist Status Tracking
Website Integration
Workflow Management

Qmatic alternatives

Qmatic logo
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No pricing info

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Features
Value for Money
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Features
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Per month

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Free version
Ease of Use
Features
Value for Money
Customer Support

Qmatic support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Documentation
Videos
Webinars

Qmatic FAQs

Q. Who are the typical users of Qmatic?

Qmatic has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does Qmatic support?

Qmatic supports the following languages:
English, German, Spanish, French, Italian, Dutch, Swedish


Q. Does Qmatic offer an API?

Yes, Qmatic has an API available for use.


Q. What other apps does Qmatic integrate with?

Qmatic integrates with the following applications:
Telegram, Webex Suite, WhatsApp, Microsoft Teams, Siebel CRM, Scala, Microsoft Power BI, Salesforce Platform


Q. What level of support does Qmatic offer?

Qmatic offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)

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