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Top Rated Customer Engagement Software with Customer segmentation - Page 15

Last updated: May 2026

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373 software options

Intempt logo
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Give growth teams User Lifecycle Automation

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Intempt is a User Lifecycle Automation platform designed to use data, automation, and insights to help marketing & growth teams automate their customer journey and grow LTV by pushing each customer towards the efficient frontier.

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Proem Sports logo
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Fan data platform for sports engagement analytics

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Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

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Pega Customer Decision Hub logo
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Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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Metacommerce logo
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Modern consumer engagement and loyalty technology.

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Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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Softbrik logo
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Engage Customers with Voice Surveys & Forms!

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SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

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Qmatic logo
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Customer journey management solution for enterprise clients

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The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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ReFrame Engage logo
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Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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eGain Suite logo
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Cloud platform provider for customer engagement automation

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eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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Qnvert logo
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Cloud-based customer engagement solution

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Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

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CrowdTwist logo
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Customer loyalty & engagement marketing tool

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CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data

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Tractivity logo
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Stakeholder management and engagement platform

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Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

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Odore logo
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Design and deliver exceptional product campaigns

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Odore is a customer engagement platform that helps brands build personalised experiences and journeys for their customers across multiple channels.

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Exchange Solutions logo
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AI-driven customer loyalty & engagement platform

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Exchange Solutions provides a cloud-based loyalty platform that uses artificial intelligence to personalize customer engagement and optimize promotional campaigns. The platform features real-time analytics, audience segmentation tools, and seamless integration capabilities with existing marketing technology systems. It serves enterprise and mid-market clients across multiple industries including retail, grocery, fuel and convenience, and business-to-business sectors.

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PAR Punchh logo
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Restaurant loyalty platform

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Retaurant loyalty platform for restaurant brands, driving customer engagement, personalized marketing, and customized mobile app experiences.

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FORTVISION logo
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Manage Personalized Journeys for Every User.

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FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Mobile Marketing Cloud logo
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For data-driven, omnichannel and personalized marketing.

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Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Lyriko logo
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Cloud-based and on-premise platform for customer engagement.

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Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

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Unyfy logo
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Web3 creation platform

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Unyfy is a web3 creation platform for creators and fans that allows users to create and grow their communities.

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etrack1 logo
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For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Techtouch logo
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Master your system with TechTouch

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Tech Touch is a digital experience tool businesses use to add web operation guides to any system. The goal is to reduce the time it takes for businesses to understand and implement new systems and create a less intimidating technological environment for users.

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