Customer Engagement Software with Customer Segmentation

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65 apps

Gainsight PX   

1
Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. Read more about Gainsight PX
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Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. Read more about Gainsight PX
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Qualtrics CustomerXM   

198
Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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Strikedeck   

0
Customer success, engagement, and satisfaction tracking
Strikedeck is a customer success and engagement platform with real-time customer health scoring, workflow automation, and customer success planning tools. Other features include pre-created or customized workflow recipes, playbooks, task management, alerts, reports, and email sync. Read more about Strikedeck
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Customer success, engagement, and satisfaction tracking
Strikedeck is a customer success and engagement platform with real-time customer health scoring, workflow automation, and customer success planning tools. Other features include pre-created or customized workflow recipes, playbooks, task management, alerts, reports, and email sync. Read more about Strikedeck
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Mention Me Retain   

0
Customer Engagement and retention through NPS
Mention Me Retain combines data science with human psychology to increase engagement, customer lifetime value, and repeat revenue. The platform uses advanced segmentation, personalization, and AB testing functionality to deliver highly targeted NPS, referral, and promotional messaging to customers. Read more about Mention Me Retain
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Customer Engagement and retention through NPS
Mention Me Retain combines data science with human psychology to increase engagement, customer lifetime value, and repeat revenue. The platform uses advanced segmentation, personalization, and AB testing functionality to deliver highly targeted NPS, referral, and promotional messaging to customers. Read more about Mention Me Retain
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Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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SoGoSurvey   

631
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
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Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
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Aimtell   

13
Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
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Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
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Sprout Social   

432
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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SurveySparrow   

40
Conversational survey tool
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow
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Conversational survey tool
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow
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Zoho CRM   

4,235
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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EngageBay   

54
Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
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Integrated sales & marketing software for growing teams
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay
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NeuroTags   

6
Suite of tools for brand management
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags
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Suite of tools for brand management
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags
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SmartKarrot   

8
Comprehensive Product and Customer Success Platform
A comprehensive customer engagement platform. With usage analytics & a host of personalized engagement features - like notifications, pulse feedback, referrals and more - businesses can now drive personalized user behaviour to extensive automated actions. Read more about SmartKarrot
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Comprehensive Product and Customer Success Platform
A comprehensive customer engagement platform. With usage analytics & a host of personalized engagement features - like notifications, pulse feedback, referrals and more - businesses can now drive personalized user behaviour to extensive automated actions. Read more about SmartKarrot
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Truepush   

23
Cross-platform push notifications
Truepush is a cross-channel push notification platform for desktop browsers and mobile devices designed to increase engagement through targeted, segmented campaigns. Users can monitor real-time metrics with the Truepush dashboard to gain insights, boost conversions, and optimize campaign success. Read more about Truepush
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Cross-platform push notifications
Truepush is a cross-channel push notification platform for desktop browsers and mobile devices designed to increase engagement through targeted, segmented campaigns. Users can monitor real-time metrics with the Truepush dashboard to gain insights, boost conversions, and optimize campaign success. Read more about Truepush
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Annex Cloud   

35
Customer marketing platform
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud
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Customer marketing platform
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud
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SendX   

22
Affordable Email Marketing Software
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.
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Affordable Email Marketing Software
SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.
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Pypestream   

6
Cloud-based messaging and conversational AI platform
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows. Read more about Pypestream
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Cloud-based messaging and conversational AI platform
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows. Read more about Pypestream
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Pendo   

145
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
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Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
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Sparkcentral   

15
Customer service platform for asynchronous messaging
Sparkcentral is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram. Read more about Sparkcentral
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Customer service platform for asynchronous messaging
Sparkcentral is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram. Read more about Sparkcentral
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Userlane   

11
On-screen interactive guidance and interactive walkthorughs
Userlane allows companies to create and implement on-screen, interactive guides for software used to seamlessly steer users through processes in real time. Read more about Userlane
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On-screen interactive guidance and interactive walkthorughs
Userlane allows companies to create and implement on-screen, interactive guides for software used to seamlessly steer users through processes in real time. Read more about Userlane
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Jebbit   

10
Survey management solution for customer experience
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity. Read more about Jebbit
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Survey management solution for customer experience
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity. Read more about Jebbit
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Infobip   

0
Omni-channel customer communication and engagement
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
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Omni-channel customer communication and engagement
Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more. Read more about Infobip
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Whatfix  

57
Accelerate Digital Adoption
Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth. Read more about Whatfix
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Accelerate Digital Adoption
Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth. Read more about Whatfix
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WebEngage  

21
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
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WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
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Notificare  

16
Customer Engagement Platform
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. With channels App Push, Web Push, Email, SMS, and Mobile Wallet. Read more about Notificare
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Customer Engagement Platform
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. With channels App Push, Web Push, Email, SMS, and Mobile Wallet. Read more about Notificare
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