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Customer Engagement Software for Mid Size Business (2026) - Page 19

Last updated: April 2026

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538 software options

FreshLime logo

Customer retention data platform

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FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.

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social.plus logo

The best version of every app is Social+

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social.plus offer a comprehensive suite of community features with AI analytics, advanced moderation, and monetization tools to drive engagement and growth.

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

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Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Cheetah Digital logo

Enterprise Multi-channel Campaign Management

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With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

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Marigold Grow logo

Custom engagement and insights platform

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Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

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SPLICE Dialog Suite logo

Inspiring Customer Connections

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SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

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Flooid logo

One unified commerce platform for retail industry

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Flooid is a unified commerce platform that enables retailers to sell to customers across channels. It offers comprehensive back-office functions like promotions, pricing, orders, and insights to help retailers make decisions and grow the business.

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Time is Ltd. logo

Cloud-based sales performance management platform

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Time is Ltd. is a cloud-based sales management software that helps businesses track team performance, view cross-company collaboration details, and create org charts on a unified platform.

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Maslo logo

Sales gamification platform

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Maslo is a SaaS platform that boosts sales and loyalty with gamified challenges, digital rewards, and real-time insights.

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Peepi logo

Customer engagement platform for businesses

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Construa ações que fortaleçam o relacionamento entre a marca e seus clientes, como compartilhamento de conteúdo, formulários e informações exclusivas para a comunidade. Também recompense os clientes pela realização das ações.

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KARTE logo

Customer experience tool for the real estate & other sectors

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KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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KNVEY logo

"Be Easier to Do Business With"

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KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

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Laivly logo

Conversational AI platform for Contact Centers

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Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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moveXM logo

Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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Active Content logo

Personalization and customer re-engagement solution

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Active Content is Algonomy's solution for re-engaging shoppers with dynamic, personalized content. It integrates data from multiple sources, enabling marketers to craft visually compelling marketing campaigns personalized at the moment of engagement.

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CXInfinity logo

Customer engagement platform for customer service

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NovelVox CXInfinity readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

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Socialman logo

Social media contest & giveaway management app

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Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels

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CrowdTwist logo

Customer loyalty & engagement marketing tool

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CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data

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CallVU logo

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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Revere logo

Ratings and reviews platform for eCommerce

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Revere is a ratings and reviews platform designed for eCommerce brands to collect and manage customer feedback. The software includes moderation tools, question and answer functionality, post-purchase email requests, and AI-enhanced reporting intelligence to analyze customer insights. It integrates with storefronts to display ratings and reviews, supports SEO optimization, and features a Heartbeat tool for tracking popular products in real time.

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Antelope Systems logo

Customer relationship management (CRM) solution for brokers

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Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

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SimpleFeedback logo

Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Orvo logo

Relationship intelligence for professionals and teams

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Orvo helps professionals manage relationships, context, and follow-ups in one place. See who matters, prepare for conversations, and never lose track of important connections.

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EVERLEAD logo

EVERLEAD - Sales Enablement Software

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EVERLEAD is comprehensive sales enablement software tailored for businesses of all sizes. With easy-to-use features like lead management tools, email marketing, and sales automation workflows, EVERLEAD helps grow your business.

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CEEP logo

Omnichannel customer experience & engagement platform

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CEEP is an omnichannel platform that provides a unified solution based on single source code across multiple channels including web, mobile, tablet, ATM, and kiosk interfaces. The platform enables financial institutions to deliver consistent customer experiences across all digital touchpoints. CEEP allows users to start transactions on one device and complete them on another, maintaining a seamless experience throughout.

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