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Top Rated Customer Engagement Software with Mid size business - Page 16

Last updated: September 2026

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513 software options

Shopware logo

Enterprise search software for eCommerce businesses

Shopware is an enterprise search software designed to help eCommerce businesses manage product data and automatically sync with marketplaces. The platform offers a rule-building module, which allows teams to build custom rules to manage shipping costs and pricing.

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Liveoak logo

We help you get virtual business done

Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way.

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Gainsight CS logo

Customer success platform

Gainsight helps companies protect revenue and drive expansion by unifying customer data, surfacing AI-powered insights, and automating engagement across the post-sale journey.

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Screencastify logo

Screen record, edit, and share within Chrome browser

Screencastify is a Chrome extension that allows users to record, edit, and share HD screencasts. Teams can use the tool to create videos such as demos, tutorials, and UX/UI tests within the Chrome browser. Videos can be shared with customers and audiences via YouTube, Google Drive, plus more.

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Bazaarvoice logo

Customer Reviews Solution

Bazaarvoice enables brands and retailers to engage with customers at a deeper level—respond to questions, collect feedback, and more!

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Gupshup logo

One-to-one. With Everyone

A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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Sailthru logo

Marketing automation for media & publishing and retail.

Sailthru by Zeta is a marketing automation software and multi-channel personalization tool that serves media and retail brands. The software allows you to personalize customer experiences on every channel, including email, website, and mobile.

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eDesk logo

eDesk; the most scalable eCommerce customer support tool for

Quickly connect with your customers, wherever you sell online. Centralize customer queries and order details from all your sales channels in a simple dashboard.

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BlueConic logo

Customer growth platform powered by real-time AI decisioning

BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention.

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eBanqo logo

Customer engagement platform with automation

eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Salesforce Service Cloud logo

AI powered customer service management platform

Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement.

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Zoho SalesIQ logo

Discover the future of customer engagement

Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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Como Sense logo

End-to-End Customer Engagement Inside Your POS

Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration

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Whispir logo

Your all-in-one messaging tool.

Foster rich engagement with Whispir's personalized, cost-effective communication software.

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Woobox logo

Customer engagement app suite for social media promotions

Engaging sweepstakes for social media sites.

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3CLogic logo

Cloud Call Center Solutions

3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

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Maropost logo

Omnichannel campaigns that get results

Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Spotler CRM logo

The Powerful CRM for Growing Teams

Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

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MoEngage logo

An Insights-led Customer Engagement Platform

An intelligent Customer Engagement Platform that brings customer analytics, AI-powered optimization and personalization options to one place.

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Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

Our interactive software drive 16x more engagement than typically seen on branded social media pages.

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emBlue logo

Integrate channels, become omnichannel

Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

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Upsy logo

Cloud-based personalization tool for online shopping.

Upsy Shopping Helper is a cloud-based personalization solution that helps small and midsize eCommerce businesses manage customer shopping experience via AI assistant. The platform utilizes artificial intelligence (AI) technology to optimize conversion rates and automate customer service. Upsy helps streamline online shopping via personalized guidance, product discovery, AI recommendations, promotions, and more.

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Paytronix logo

Solutions for restaurants, convenience stores and retail.

Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ

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Annex Cloud Loyalty Experience Platform logo

The action-first loyalty platform. Built to prove ROI.

Annex Cloud keeps customers engaged past the checkout line, rewarding runs, posts, milestones, and logins alongside purchases, all on one action-based platform.

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