getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Mid size business - Page 20

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

513 software options

FoxMetrics logo
(0)

Marketing metric tools for optimizing eCommerce experiences

FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

Read more about FoxMetrics

Users also considered
Videate logo
(0)

Create How-To Videos at Ludicrous Speed!


Videate is transforming the creation of software how-to and training videos, making it a game-changer for customer engagement. With this innovative platform, awaiting patent approval, the tedious tasks of manual screen captures and voiceover creation are a thing of the past.

Read more about Videate

Users also considered
MessageGears logo
(0)

Data activation and engagement

MessageGears is the data activation and engagement platform that helps enterprises harness their data by streamlining the tech stack.

Read more about MessageGears

Users also considered
urLive logo
(0)

Personalize customer engagement with live video calls

Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

Read more about urLive

Users also considered
Socialman logo
(0)

Social media contest & giveaway management app

Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels

Read more about Socialman

Users also considered
moveXM logo
(0)

Customer satisfaction is no coincidence.

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

Users also considered
Proem Sports logo
(0)

Fan data platform for sports engagement analytics

Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

Read more about Proem Sports

Users also considered
Pega Customer Decision Hub logo
(0)

Customer engagement system with customizable taxonomy rules

Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered
Metacommerce logo
(0)

Modern consumer engagement and loyalty technology.

Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered
Softbrik logo
(0)

Engage Customers with Voice Surveys & Forms!

SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

Read more about Softbrik

Users also considered
KNVEY logo
(0)

"Be Easier to Do Business With"

KNVEY is the all-in-one digital experience platform that integrates DAM, CMS, PIM, AI, and smart forms for easy website and app management. Be easier to do business with for your customers, employees, partners, suppliers, and dealers!

Read more about KNVEY

Users also considered
Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered
Qmatic logo
(0)

Customer journey management solution for enterprise clients

The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

Read more about Qmatic

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
eGain Suite logo
(0)

Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

Users also considered
CrowdTwist logo
(0)

Customer loyalty & engagement marketing tool

CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data

Read more about CrowdTwist

Users also considered
Laivly logo
(0)

Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

Read more about Laivly

Users also considered
24x7 Customer logo
(0)

Cloud-based customer engagement platform.

24x7Customer.com rocks Tele Health! Automated chat - 24/7 patient connect. Book, Manage, Hustle. #HealthTech #CustomerService

Read more about 24x7 Customer

Users also considered
Tractivity logo
(0)

Stakeholder management and engagement platform

Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

Read more about Tractivity

Users also considered
Odore logo
(0)

Design and deliver exceptional product campaigns

Odore is a customer engagement platform that helps brands build personalised experiences and journeys for their customers across multiple channels.

Read more about Odore

Users also considered
ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Read more about ClearFeed

Users also considered
Exchange Solutions logo
(0)

AI-driven customer loyalty & engagement platform

Exchange Solutions provides a cloud-based loyalty platform that uses artificial intelligence to personalize customer engagement and optimize promotional campaigns. The platform features real-time analytics, audience segmentation tools, and seamless integration capabilities with existing marketing technology systems. It serves enterprise and mid-market clients across multiple industries including retail, grocery, fuel and convenience, and business-to-business sectors.

Read more about Exchange Solutions

Users also considered
PAR Punchh logo
(0)

Restaurant loyalty platform

Retaurant loyalty platform for restaurant brands, driving customer engagement, personalized marketing, and customized mobile app experiences.

Read more about PAR Punchh

Users also considered
FORTVISION logo
(0)

Manage Personalized Journeys for Every User.

FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

Read more about FORTVISION

Users also considered
Jwero One logo
(0)

Omnichannel platform for jewellery businesses

Jwero One is an omnichannel software platform designed specifically for jewellery businesses to manage sales, marketing, and customer engagement operations. The solution provides a unified dashboard that integrates communication across multiple channels including WhatsApp, Facebook Messenger, Instagram, LinkedIn, and web chat. It features automated chatbots, CRM capabilities, interactive catalogs, and customized pricing tools that handle complex jewellery pricing models.

Read more about Jwero One

Users also considered