App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Engagement Software for Mid Size Business (2026) - Page 17
Last updated: March 2026
584 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Net Promoter Score (NPS) survey software
Read more about Antlere
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing and automating multi-channel marketing
Read more about Apteco PeopleStage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer loyalty tool for retailers.
Read more about OptCulture
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Real-time customer journey orchestration platform
Read more about Evam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Touchpoint MX: NZ marketing automation with email & SMS
Read more about Touchpoint MX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement software for event organizers
Read more about Fanomena Events
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand your Customers & offer best-in-class Experiences
Read more about e-satisfaction.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online visibility and reviews management platform
Read more about Guest Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Closed loop customer assessment & response management tool
Read more about StoryPulse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communicate. Collaborate. Accelerate.
Read more about Knowlarity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 CRO Platform
Read more about BEYABLE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
Read more about LiveHelp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for Shopify merchants
Read more about Octane AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engagement and operations management for real estate
Read more about Mallcomm
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Konvert Delivers B2B e-Learning for All
Read more about Konvert
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
Read more about Dynata Insights Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One-click web, audio & video collaboration
Read more about CafeX Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Gamification platform for marketers, eCommerce & businesses
Read more about Scratcher
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalization AI to acquire, grow, and retain customers
Read more about Wrench.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage customers before they reach collections
Read more about Retain
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communications management software
Read more about Twixor
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communications management solution
Read more about OpenText Communications
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Less searching, more doing.
Read more about Seraf
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
OMNI Channel Messaging Service
Read more about Payemoji