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Customer Engagement Software for Mid Size Business (2026) - Page 17

Last updated: April 2026

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538 software options

Salesforce Marketing Cloud logo

Customer relationship management solution

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Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

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Emma by Marigold logo

Multi-channel marketing that works for you.

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Emma by Marigold is an email marketing platform which focuses on segmentation, automation, and an easy-to-use email builder for teams of all sizes to leverage their customer data, increase engagement, and drive more revenue from email. Users can create and collaborate on email campaign content.

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Sparkcentral logo

Customer service platform for asynchronous messaging

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Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram.

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Engagely logo

World's Leading Conversational Customer Engagement Platform

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engagely.ai helps automate Customer Engagement with its next-level smart solutions and services to deliver amazing customer experience across 35+ enterprise channels and 120+ global languages.

Present in 10+ Countries I Trusted by 150+ Global Customers I Serving 10+ Industries

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Influence logo

Social proof marketing software for businesses of all sizes

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Influence helps businesses track user activities, visitor traffic, sales trends, and other marketing data on a unified portal. The platform lets organizations display a variety of data like reviews, feedback, customer signups, sales, and more across websites via custom notifications in real-time.

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Coosto logo

Turning ideas into impact

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Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Engageware logo

Intelligent Online Appointment Scheduling Software

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Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

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SendGrid logo

Delivers reliable email at scale for businesses

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SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

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eBanqo logo

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Solitics logo

Personalised, real-time journeys for fintech and iGaming.

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Solitics is an AI-powered engagement platform for iGaming, trading, fintech and banking. Launch real-time, hyper-personalised journeys using all your data. Respond to user behaviour in 1.8 seconds. Go live in 45 days. One platform. Full control. Real-time results.

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Engage 365 logo

Customer loyalty and reward platform

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A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

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Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Zenvia Customer Cloud helps your company sell more and serve better by unifying channels, data, and journeys in a single solution.

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Paytronix logo

Solutions for restaurants, convenience stores and retail.

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Paytronix stands as the top-tier choice for Digital Customer Engagement Solutions, catering to restaurants, convenience stores, and retailers aiming to foster enduring connections with their guests. With a 20-year legacy, Paytronix continually enhances its Guest Engagement Platform, seamlessly integ

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Trengo logo

Automate repetitive work to unleash meaningful conversations

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Because customer Delight. Always. Wins.

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Listrak logo

Customer engagement platform.

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Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

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Moxo logo

Streamline service orchestration processes for customers.

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Moxo drives customer engagement by enabling businesses to deliver high-touch service experiences through tailored workflows. Real-time collaboration and secure communication ensure meaningful interactions at every stage.

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Lusha logo

Lead capture and generation solution

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Lusha is an AI-based sales intelligence platform that provides sales professionals with fully compliant global B2B data to uncover business opportunities. The platform offers comprehensive prospecting capabilities through its contact and company search functionality, allowing users to discover ideal prospects using advanced filters including buyer intent and funding information.

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Swrve logo

Cloud-based marketing automation & customer engagement tool

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Swrve is a cloud-based marketing automation platform that helps businesses leverage AI technology and machine learning algorithms to improve customer engagement through behavioral targeting processes. Supervisors can segment target audiences based on various factors, such as user properties, device attributes, predictive propensities and more.

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

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Nosto logo

Personalized shopping experiences for e-commerce businesses

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Improved engagement with intelligent popups from Nosto

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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Engati logo

Digital Customer experience platform

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Engati is a cloud-based platform for chatbots and LiveChats without the need for programming knowledge. Bots built within can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more.

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