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Top Rated Customer Engagement Software with Public administrations - Page 21

Last updated: June 2026

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518 software options

ClearFeed logo

Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Prodoc logo

Cloud-based healthcare customer relationship management tool

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Prodoc is a cloud-based software designed to connect data, teams, leads, and partners to deliver patient care through a unified platform. Users can streamline referrals, monitor conversion rates, and more.

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FORTVISION logo

Manage Personalized Journeys for Every User.

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FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

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Customer Lobby logo

Cloud-based customer engagement software

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Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

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INFOMAN eCRM logo

Cloud-based customer service and management software

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INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Mobile Marketing Cloud logo

For data-driven, omnichannel and personalized marketing.

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Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

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Visit Widget logo

Visitor experience management platform

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Visit Widget is a platform that empowers destination marketing organizations (DMOs), convention and visitor bureaus (CVBs), parks and recreation departments, and resorts to deliver visitor experiences.

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WeblyChat logo

Chatbot learns from websites to answer questions

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WeblyChat is an AI chatbot solution that trains on website content to answer visitor questions and capture leads. The platform automatically crawls website pages to learn business information and provides instant responses to visitor inquiries. Features include customizable widget design, multilingual support, built-in contact forms, document upload capabilities, conversation insights, and integrations with major website builders including WordPress, Shopify, Wix, and Webflow.

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SuccessBoard logo

Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Fast Track logo

Customer engagement platform for the iGaming industry

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Fast Track is a customer engagement platform specifically designed for iGaming. It offers solutions that leverage multi-channel and automation capabilities. With its real-time data platform, CRM automation, and machine learning technology, Fast Track helps users redefine iGaming CRM success.

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Orvo logo

Relationship intelligence for professionals and teams

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Orvo helps professionals manage relationships, context, and follow-ups in one place. See who matters, prepare for conversations, and never lose track of important connections.

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Ordaana logo

Streamlining service businesses with ease.

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Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

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Proto AICX Chat logo

CX automation for support teams

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Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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Sinch SMS API logo

SMS marketing platform for marketers.

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Sinch SMS API is a cloud-based SMS marketing platform that utilizes APIs and SDKs to streamline SMS communication. The solution provides various functions such as direct connections to carriers, virtual number for testing, multi-language support, and call authentication tools. Sinch SMS API also helps manage regulatory compliance, ensure data security, and protect against SMS fraud. Key features include data dashboard, REST APIs, self-serve portal, campaign scheduling, reporting, and more.

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Unyfy logo

Web3 creation platform

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Unyfy is a web3 creation platform for creators and fans that allows users to create and grow their communities.

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Brandzooka logo

Cloud-based marketing platform for social media and TV ads

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Brandzooka helps agencies, businesses, and franchises create, launch, and manage video advertisement campaigns across various online platforms like Facebook, MediaMath, YouTube, Adobe, and more. It lets users engage with the audience on TV and other digital channels using multimedia advertisements.

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