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Customer Engagement
Public administrations

Top Rated Customer Engagement Software with Public administrations - Page 20

Last updated: September 2026

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Features

Multi-Language

Feedback Management

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Customer Database

CRM

Integrated with

WooCommerce

Unbounce

Microsoft Azure

Campaign Monitor by Marigold

Salesforce Service Cloud

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493 software options

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Customer Lobby

(0)

Cloud-based customer engagement software

Customer Lobby is a cloud-based customer engagement and marketing solution that helps businesses generate business from their existing customer base and prospect into new markets.

INFOMAN eCRM

(0)

Cloud-based customer service and management software

INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

Chat360

(0)

Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Mobile Marketing Cloud

(0)

For data-driven, omnichannel and personalized marketing.

Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

Visit Widget

(0)

Visitor experience management platform

Visit Widget is a platform that empowers destination marketing organizations (DMOs), convention and visitor bureaus (CVBs), parks and recreation departments, and resorts to deliver visitor experiences.

WeblyChat

(0)

Cloud-based AI chatbot for small business websites

Cloud-based AI chatbot that trains on website content to answer visitor questions around the clock, with no coding required.

SendSeven

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One inbox for WhatsApp, SMS, email & every customer channel

SendSeven unifies WhatsApp, SMS, email, Instagram, Messenger, live chat, Telegram and browser push in one AI-powered messaging platform for marketing and customer service. Shared team inbox, no-code automation, campaigns and analytics. GDPR-compliant, made in Germany. From €49, with AI from €79.

SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Fast Track

(0)

Customer engagement platform for the iGaming industry

Fast Track is a customer engagement platform specifically designed for iGaming. It offers solutions that leverage multi-channel and automation capabilities. With its real-time data platform, CRM automation, and machine learning technology, Fast Track helps users redefine iGaming CRM success.

Orvo

(0)

Relationship intelligence for professionals and teams

Orvo helps professionals manage relationships, context, and follow-ups in one place. See who matters, prepare for conversations, and never lose track of important connections.

Grahakly

(0)

Turn customer conversations into business growth.

Grahakly helps businesses manage WhatsApp conversations, contacts, broadcasts, templates, team collaboration, and customer engagement from one centralized platform.

Ordaana

(0)

Streamlining service businesses with ease.

Ordaana is an all-in-one small business management software that aims to streamline operations for service-oriented businesses. It offers features like service orders, custom forms, team scheduling, SMS messaging, payments, and client portals. Ordaana seeks to simplify appointment scheduling, automate billing, and provide secure client portals for an enhanced service experience.

Proto AICX Chat

(0)

CX automation for support teams

Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

Sinch SMS API

(0)

SMS marketing platform for marketers.

Sinch SMS API is a cloud-based SMS marketing platform that utilizes APIs and SDKs to streamline SMS communication. The solution provides various functions such as direct connections to carriers, virtual number for testing, multi-language support, and call authentication tools. Sinch SMS API also helps manage regulatory compliance, ensure data security, and protect against SMS fraud. Key features include data dashboard, REST APIs, self-serve portal, campaign scheduling, reporting, and more.

Unyfy

(0)

Web3 creation platform

Unyfy is a web3 creation platform for creators and fans that allows users to create and grow their communities.

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Peoplewisher

(0)

Birthday & anniversary greeting automation tool

PeopleWisher is birthday automation software that enables businesses to send personalized greetings for birthdays, anniversaries, and milestones through WhatsApp, SMS, and email. The platform features automated delivery with local timezone support, unlimited contact management, and CRM integration capabilities with systems like Salesforce and HubSpot.

Brandzooka

(0)

Cloud-based marketing platform for social media and TV ads

Brandzooka helps agencies, businesses, and franchises create, launch, and manage video advertisement campaigns across various online platforms like Facebook, MediaMath, YouTube, Adobe, and more. It lets users engage with the audience on TV and other digital channels using multimedia advertisements.