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Top Rated Customer Engagement Software with Public administrations - Page 17

Last updated: September 2026

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493 software options

SAP Customer Experience logo

Enterprise CRM software

SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Marketo Engage logo

AI-powered marketing automation platform

Adobe Marketo Engage is an AI-driven marketing automation platform designed to help teams scale personalized buyer engagement and manage omnichannel campaigns. The platform offers features including audience segmentation, lead scoring, dynamic content personalization, and native CRM integrations. It supports campaign execution across email, web, mobile, chat, events, and digital advertising channels while providing multi-touch attribution and analytics to measure marketing impact on revenue.

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Salesforce Marketing Cloud logo

Customer relationship management solution

Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment of customer engagement across the entire customer lifecycle. By connecting every department through actionable data and Agentforce, the platform empowers teams to work together and build lasting customer relationships.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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SendGrid logo

Delivers reliable email at scale for businesses

SendGrid is a solution that provides a cloud-based email infrastructure to help relieve businesses of the cost and complexity of maintaining custom email systems. It provides email delivery, scalability and real-time analytics along with APIs. The platform also offers SMTP service, email validation, deliverability insights, and dynamic templates, while supporting multiple programming languages including Node.js, Python, and Java.

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Solutionreach logo

Patient engagement platform for practices of all sizes

Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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FidWallet logo

Loyalty cards in Apple & Google Wallet, no app needed

FidWallet is a digital loyalty program for small businesses. Customers add their loyalty card to Apple Wallet or Google Wallet, no app and no account needed. Send free push notifications, build your customer database automatically, and reward visits with a quick QR scan at the counter.

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Breezio logo

Community and Collaboration Platform for Associations

Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

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Atakian Engage logo

From Unboxed to Engaged!

Atakian Engage is a cloud-based customer engagement tool that enables businesses to streamline post-sale engagement and enhance customer loyalty.

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Reprise logo

Cloud-based demo tool for sales and marketing professionals.

Reprise is a cloud-based demo creation tool that allows companies to quickly create interactive, guided presentations of their products for presales and marketing purposes. It allows marketers and salespeople to capture the most important features of their app with a Chrome extension, then personalizes demos for each potential buyer. They can collect detailed insights into how users interact with their product and connect these insights to other data sources.

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ITM Customer Portal logo

Cloud-based customer engagement platform for businesses

ITM Customer Portal is a B2B platform integrating with SAP Business and offering real-time customer interactions via web and mobile.

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SankeyJourney logo

Visualize Your Customer's Journey with SankeyJourney

Online tool for analyzing user journeys through Sankey diagrams or flow charts. Upload a CSV file containing event data from your website or app, and quickly generate an interactive data visualization interface that illustrates your customer paths. Boost your engagement, retention, and monetization.

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Emplifi Service Cloud logo

End-to-end care and support for your customer

Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey.

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Userwell logo

User Feedback Management Software

Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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EVERLEAD logo

EVERLEAD - Sales Enablement Software

EVERLEAD is comprehensive sales enablement software tailored for businesses of all sizes. With easy-to-use features like lead management tools, email marketing, and sales automation workflows, EVERLEAD helps grow your business.

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SimpleFeedback logo

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Zigment logo

Cloud-based agentic customer journey platform

Zigment is a cloud-based agentic customer journey platform that automates omnichannel lead engagement, qualification, and CRM handoff.

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Sinch logo

Messaging, voice, email, and verification platform

Sinch is a communications platform that helps businesses manage SMS, RCS, WhatsApp, voice, and email messaging, plus identity verification, from one system. It connects directly to carriers worldwide and integrates with tools like Salesforce, HubSpot, and Shopify.

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Super App logo

Mobile app for insurance self-service and claims

Mobile insurance Super App enabling policy purchase, claims, payments, and self-service while improving customer experience and operational efficiency.

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Aiello GuestWeb logo

AI hotel concierge & guest engagement platform

Aiello GuestWeb is a mobile AI concierge platform designed for hospitality operations. The software provides multilingual support across fifty-eight languages and enables guests to access hotel information through QR code scanning without requiring app downloads. It includes features for handling service requests, facilitating restaurant and spa bookings, and integrating with property management systems and point-of-sale tools.

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Jix logo

Basics of AI - Conversational Learning with Chatbot Kim

Chatbot Kim gets your staff ready for AI Basics within 30 minutes! Available via cloud, on-premise, SCORM, browser or iFrame.

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Airdocs logo

Solve Your Customer Communication Problems With One Platform

Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

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GMS logo

Greenlight Tomorrow.

GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation.

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binds.co logo

White-labeled survey tool to measure customer satisfaction

binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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