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Customer Loyalty Software Integrated with Microsoft 365 (2026)

Last updated: April 2026

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5 software options

Zoho CRM Plus logo

Zoho CRM Plus

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, and customer service teams together on one platform to deliver amazing experiences across all stages of the customer journey. It helps businesses retain customers, increase their lifetime value, and turn them into

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Zoho CRM

Customer relationship management solution

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Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

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Guusto logo

Guusto

Employee recognition software and rewards platform

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Guusto is an employee recognition software and rewards platform designed for both office and frontline workers. The system offers flexible reward options including gift cards, company swag, and charity donations that can be delivered through multiple channels such as web, mobile app, and SMS. Guusto features budget controls for managing recognition programs and integrates social impact by donating clean water access with each gift sent.

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Xoxoday logo

Xoxoday

Global rewards, recognition, loyalty and incentive solutions

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An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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Retently

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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