getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Free trial - Page 3

Last updated: May 2026

2 filters applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

161 software options

TheySaid logo

User testing and research, accelerated by AI.

learn more
User testing and research, accelerated by AI.

Read more about TheySaid

Users also considered
Swell logo

Cloud-based customer experience management platform

learn more
Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

Read more about Swell

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
Hotjar logo

Digital experience insights for any business selling online

learn more
Happy, successful customers are the lifeblood of any business. Hotjar is all the tools and data you need to truly understand your users’ feelings and behavior. Join one million websites deeply understanding their users with Hotjar.

Read more about Hotjar

Users also considered
Repticity logo

Repticity: Revolutionizing Entry & Engagement

learn more
Repticity is an AI-driven platform transforming entry management and visitor engagement, featuring touchless check-ins, customized communications, and insightful analytics.

Read more about Repticity

Users also considered
allswers logo

Customer and employee engagement platform

learn more
allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

Read more about allswers

Users also considered
Retamo logo

Online review and reputation management software

learn more
Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.

Read more about Retamo

Users also considered
AirVote logo

QR smileys to monitor service levels in public restrooms

learn more
Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

Read more about AirVote

Users also considered
SmartSurvey logo

Online survey & questionnaire tool

learn more
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Read more about SmartSurvey

Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

learn more
WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

Read more about WorkHub Tasks

Users also considered
MFour Studio logo

Capture your customers at consideration.

learn more
The ultimate platform for surveys, behavior data analysis, and consumer research. Easily identify personas, fine-tune pitches, create outstanding products, and achieve peak performance.

Read more about MFour Studio

Users also considered
ProProfs Survey Maker logo

Survey & Feedback Software to Collect Customer Insights

learn more
ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Create surveys easily, customize it based on your requirements or choose free our in built templates.

Read more about ProProfs Survey Maker

Users also considered
Upvoty logo

Feedback management for SaaS businesses

learn more
Upvoty is a customer satisfaction management platform to help businesses collect, centralize, and analyze feedback.

Read more about Upvoty

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
RAY logo

SaaS-based reputation management software for all entities

learn more
RAY offers firms the solutions to gather customer feedback and reviews to improve company image and attract newer clients. Key features include data import/export, email marketing, review monitoring & notification, activity tracking, review generation & request, reporting, and sentiment analysis.

Read more about RAY

Users also considered
VirtlX logo

360° success management & employee engagement platform

learn more
VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
WeHelp logo

Customer experience management software

learn more
WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

Read more about WeHelp

Users also considered
VideoPeel logo

Video capturing platform for collecting customer testimonial

learn more
VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

Read more about VideoPeel

Users also considered
Review Spreader logo

A simple solution for online reviews

learn more
Survey customers before asking them to leave a public review online.

Read more about Review Spreader

Users also considered
Endorsal logo

Review management and customer satisfaction solution

learn more
Endorsal is a review management software designed to help businesses automatically collect and display customer testimonials on websites. It enables managers to generate custom reports, measure conversion rates, and enhance customer loyalty via a unified platform.

Read more about Endorsal

Users also considered
Responsly logo

Grow your business by caring for people

learn more
Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

Read more about Responsly

Users also considered
Surveyapp logo

Software for creating and managing feedback and surveys

learn more
Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

Read more about Surveyapp

Users also considered
Noora logo

Learn what your users want you to build

learn more
Collect user feedback, share your product roadmap, and announce product updates with Noora's portal or embeddable widgets.

Noora integrates with Jira, Intercom, Segment and 3,000+ tools through Zapier.

Read more about Noora

Users also considered
Deep Talk logo

Customer and employee feedback analysis platform

learn more
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

Read more about Deep Talk

Users also considered