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VideoPeel

Video capturing platform for collecting customer testimonial

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VideoPeel Pricing, Features, Reviews and Alternatives

VideoPeel product overview

Price starts from

$

69

/momonth
Per Feature

What is VideoPeel?

VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels. Features include a carousel player, tagging, transcription, data repository, and customizable video landing pages.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk

Training options

Webinars
Documentation
In Person

VideoPeel pricing information

Value for money

4.4

/5

9

Price starts from

$

69

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

VideoPeel features

Functionality

4.6

/5

9
Total Features38 10 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Alerts/Notifications
Customizable Branding
CRM
Email Management
Campaign Management

Functionality contenders

VideoPeel users reviews

Overall rating

4.8

/5

9

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.88/10
Rating distribution

5

4

3

2

1

7

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Get testimonials quickly with this tool

Reviewed 6 months ago

I definetly recommend. It is an inexpensive way to get testimonials and I am using it to promote my business and services.

Pros

With this tool I was able to automate my testimonials process. It is easy for users to record and submit making the flow integrated with the sales journey.

Cons

Very little customization options. You need to adjust to the tool and it is not very flexible. And a few users had issues submitting the videos, so is a little buggy.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

VideoPeel is a great way to collect more customer testimonials!

Reviewed 3 months ago

VideoPeel is a simple, easy-to-use tool that helps you collect customer videos, increase engagement, and build trust. It's really easy to create custom campaigns for specific groups of customers.

Pros

VideoPeel is an amazing tool, and I love it! It's a really easy way to get customer video testimonials, no login or app download is required. Simply go to their website, choose a template, add your logo and message, and let your customers record their video testimonials. It's that simple! What I like most about VideoPeel is the ability to embed Video Testimonials on my website with VideoPeel's embeddable Carousel Player – Through with I can easily embed customer Testimonials on my website

Cons

Consumer Insights are very basic, need to add more analytics. Nowadays It must to have Third-Party integrations (Like Zapier) which is right now missing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Decent product, but awful business practices

Reviewed a year ago

Over-all, the software felt a bit clunky, but was a great concept that I'd have loved to have experienced more. I was invited to meet with a rep of their team to discuss integration with Shopify, a new feature they had released days before. I had bought a lifetime deal they offered on Appsumo, and was shocked when the rep suggested we pay $2k a month just for the privilege of having the app talk to our eCommerce software. On our call was a second rep, who was in charge of customer onboarding, and they invited me to share my thoughts on how they could win customers like myself. Needless to say, they weren't actually interested in hearing feedback, and the rep cut our call short, hung up on me after calling me obnoxious.

Pros

It's an innovative idea and UGC is a big part of any ecommerce brand. We all struggle to get customers to feel like giving us testimonial so on paper this app and tool is any marketer's dream.

Cons

I honestly think their holier than thou attitude to customer service is their largest downfall. I also did not enjoy their pricing structure where they reel in customers with life time deals on apps like appsumo, only to turn around and try and upsell them in the thousands to intergrate it into apps like shopify.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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More than wonderful experience

Reviewed 4 months ago

The program is more than wonderful and you can deal with it easily and I think that this program is very useful

Pros

Very easy to use, which helps a lot in creating great testimonials for clients This cuts out all fake review bots and gives customers a connection to other customers.

Cons

There is not much to say. Great product but I think it would be great if you let me customize the colors and design of the letter.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Accessory Junkie Review

Reviewed 2 years ago

VideoPeel has not only been amazing to work but the quality of the content in the videos we are receiving is astounding. I want to be able to use VideoPeel for more projects with designers as well as Customer testimonials for future collection drops online and at Nordstrom.com. I also see potential for us to use VideoPeel for styling ideas.

Pros

I loved how we were able to get video from designere around the world, hear from some designers we work with and their personal love notes to The Accessory Junkie. I also love that we can see our customers reactions, how they are styling different accessories, and reactions from consumers from unboxing product to trying on!

Cons

Would love to be able to get creative with editing tools to be able to string the videos together and create a beautiful marketing piece to post on IG or our website.

VideoPeel FAQs and common questions

VideoPeel has the following pricing plans:
Starting from: $69.00/month
Pricing model: Free, Subscription
Free Trial: Available


VideoPeel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


VideoPeel supports the following languages:
English


Yes, VideoPeel has an API available for use.


VideoPeel integrates with the following applications:
Wix, Magento Commerce, WooCommerce, Webflow, Airtable, Wordpress, Freshdesk, Squarespace, Klaviyo, Weebly, Facebook, Keap, Mailchimp, HubSpot CRM, Intercom, BigCommerce, Shopify, Zendesk


VideoPeel offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk

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