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AnyDesk vs MSP360 Connect Comparison (2026)

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AnyDesk logo

AnyDesk

MSP360 Connect logo

MSP360 Connect

Overview

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

MSP360 Connect helps technicians support Windows and macOS users remotely. Managed Connect combines browser-based sessions, unattended Windows access, multi-technician collaboration, centralized permissions, and connection reports to coordinate support across customer environments.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

22.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.8K

5

4

3

2

1

1.2K

455

78

9

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.3

45

5

4

3

2

1

24

15

3

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“Seamless and uninterrupted screen sharing along with remote control capabilities, even when operating on lower bandwidth or slower internet connections.”
AM

Ahammad M.

RESERVATION STAFF

“The high frame rates provide a seamless, near-zero latency experience that feels as fluid as working directly on the machine.”
Verified reviewer profile picture

Marquita V.

SALE MANAGER

“For longer remote sessions, the experience can depend quite a bit on the network connection, particularly when working with a screen that requires frequent interaction.”
RG

Rashad G.

Geomechanicist

Pros

“Security: MSP360 Standalone Connect offers various security features, such as encryption and password protection, to ensure the safety of remote connections.”
MN

Maurizio N.

Ditector

Cons

“The security prompts can be confusing for people who aren’t used to remote‑access tools, and occasionally the app asks for permissions in a way that feels repetitive or annoying.”
Verified reviewer profile picture

Parker W.

Teacher

“Sometimes the connection can get a little laggy depending on the device or network, and a few features feel tucked away or not as clear as they could be.”
Verified reviewer profile picture

Parker W.

Teacher

“It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly.”
Verified reviewer profile picture

Chiara L.

Law

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Branding
  • Desktop Virtualization
  • Diagnostic Tools
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Print Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Remote Access/Control
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Conferencing
  • Video Support
  • Whiteboard
  • Total features41
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Application Management
  • Audit Trail
  • Authentication
  • CRM
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Branding
  • Desktop Virtualization
  • Diagnostic Tools
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Print Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Remote Access/Control
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Surveys & Feedback
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
  • Video Conferencing
  • Video Support
  • Whiteboard

Integrations

  • Total integrationsN/A
  • HaloPSA
  • Total integrations1
  • HaloPSA

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