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AnyDesk

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Remote desktop software

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(19)

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AnyDesk Pricing, Features, Reviews and Alternatives

AnyDesk FAQs

Q. What type of pricing plans does AnyDesk offer?

AnyDesk has the following pricing plans:
Starting from: €14.90/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of AnyDesk?

AnyDesk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does AnyDesk support?

AnyDesk supports the following languages:
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does AnyDesk support mobile devices?

AnyDesk supports the following devices:
Android, iPad, iPhone


Q. Does AnyDesk offer an API?

Yes, AnyDesk has an API available for use.


Q. What level of support does AnyDesk offer?

AnyDesk offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base

AnyDesk product overview

Price starts from

14.90

Per month

Flat Rate

What is AnyDesk?

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

Documentation
Videos

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Starting from

14.90

Per month

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Why am I seeing this?

AnyDesk pricing information

Value for money

4.5

/5

1.6K

Starting from

14.90

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

AnyDesk features

Functionality

4.5

/5

1.6K

Total features

24

2 categories

Most valued features by users

Reporting/Analytics
API
Chat/Messaging
Customizable Branding
Reporting & Statistics
Surveys & Feedback
Support Ticket Management
Access Controls/Permissions

Functionality contenders

AnyDesk users reviews

Overall Rating

4.6

/5

1.6K

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.02/10
Rating distribution

5

4

3

2

1

1.1K

434

71

8

13

Pros
The AnyDesk software solution for the remote desktop control is one of the best. It offers multiple options and tools integrated into a nice, very easy to use interface.
So I have to connect with my colleagues, so I always use AnyDesk to connect with the computers of my colleagues. I really like the outstanding performance of this software.
The thing that I liked the most is that it is reliable and easy to use software for accessing the desktop/laptop remotely. It is very easy to install.
Cons
If poor internet connection, the keyboard stroke is not detected properly. It is very difficult to type something in remote desktop when we have poor internet connection.
I did not like that hackers can come in and destroy programs and make malware in the computer that is horrible to have done.
It is no longer necessary to leave the office or home to address the PC problems of other network users.

Overall rating contenders

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Ricardo P.

Founder

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Palaciobox using AnyDesk

Reviewed 3 years ago

Transcript

Ricardo P.: Hi, I'm Ricardo, an owner of a company and I give AnyDesk five out of five stars. For more...

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Monique K.

marketer

Writing and Editing, self-employed

Review source

Overall Rating

A great free option for remote control

Reviewed 3 years ago

Transcript

Monique K.: My name is Monique. I'm a social media manager, and I rate AnyDesk, a five out of five. For...

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Abdul F.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AnyDesk saved my grades by the Bell!

Reviewed 2 years ago

I am overall satisfied with AnyDesk. Although there are many areas of improvement, it meets my current IT demands and makes me feel relaxed in high-pressure situations.

Pros

I came home with my new Laptop and a pen drive filled with SolidWorks3D installation files, adamant to install and complete a project overnight - which will ensure my passing grade in my Master thesis. But Alas! The crack files got corrupted due to safety reasons and I got panicked. My intentions were to follow youtube tutorials and complete the whole installation process as per instruction. However,...

Cons

I feel like there should be some control where the user can select multiple folders of files that would be invisible to the other end-user. Also, audio features could be added to ease the communication. There are also some safety risks such as remote file transfer capability - I think every time the user enters into a folder or transfers files, remote authorization should be provided from another end.

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Juan Manuel C.

Consumer Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Alternative to teamviewer that is up to the task

Reviewed 3 years ago

My experience in general with this software was quite good, except for a few small cases, it worked correctly and I let myself use it without time limitations as happens with the competition. The ability to reproduce sounds is very important in order to perform sound-related test validations. The interface felt complex but if we leave it configured for the end user, he will only have to open the program and let the rest do it for us. I recommend it

Pros

It works quite well, it has the great option of being able to reproduce the sound of the machine to which we are connecting, an option that is not very seen in other similar software. It has a simple tool to connect since it does not require a password, only an ID and that the user on the other side accepts it, or not, depending on how the software is configured because it allows remote access without authorization with different variations. It is available in all operating systems.

Cons

Although the interface is complete, it is not that clear and tends to make the end user dizzy with so many options. It would be interesting if menus can be reduced or see a "lite" version so that the user does not get dizzy. We suffered some lag problems in the connection that we did not suffer with other software, but in brief occasions.

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Mohammad A.

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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AnyDesk review from my experience

Reviewed 10 months ago

My general experience using AnyDesk:- The program is good and has many features- Every organization needs it, no matter how big or small- It has some negatives and errors, but I believe in the next updates will be resolved.- I still use it today, and I will continue to use it because I don't see a competitor for it at the present time.

Pros

The program facilitates work. I will give examples for clarification:- I have an employee in the company who has encountered a problem with his device. From where I am in a different department of the company, or maybe in another branch outside the country, I can access his device and solve the problem for him.- I want to transfer files from my old device to the new one, without having to upload it to websites or transfer it to an external hard drive. I use "Any Desk" and transfer the files.

Cons

There are three negatives that bother me:Slow file transfer.- The program must detect viruses for fear of sending a virus through it and sticking it to another device.- The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)

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Lana D.

Accounting, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

My opinion

Reviewed 4 months ago

Anydesk saves my valuable time. it is very easy to use. also anydesk is very fast

Pros

I use AnyDesk every day, when a client needs my software help, it is the best way to get to their computer easily

Cons

If you don't zoom to full screen, it is difficult to see

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Andrea s.

Hospital & Health Care, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

AnyDesk is excellent for collaboration and remote assistance

Reviewed 3 years ago

With AnyDesk I can collaborate with work colleagues, in a stable and organized way, it allows us to do a recording session, in this way a video can be shared with other employees, this helps to save time, it is a very safe software since it has a password and Two-factor authentication, it is possible to use it on almost all platforms, the iOS version is easy to use and practical to monitor other devices remotely.

Pros

I have used remote connection software since many years ago, and over time, some improve and others get worse, AnyDesk has been one of the ones that have improved the most over time. Its interface and tools are the things that stand out the most from the competition. What I like the most is the organized way its Dashboard is, since it shows the devices to which we have remote access, we can add the name we want to have a better order, I like that its connection is stable and fluid, it has Two-factor authentication, that's extra security that many of their competitors don't have.

Cons

One detail that I don’t like is when the full screen is used to control other devices, the brightness of the screen gets brighter; even when we have the brightness to the minimum on our PC, it is somewhat annoying when you are in a place with low light.

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