AnyDesk Pricing, Features, Reviews & Comparison of Alternatives

AnyDesk

Remote desktop software

4.54/5 (244 reviews)

AnyDesk overview

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices.

AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more.

AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.
anydesk.com

Pricing

Starting from
€8.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
AnyDesk screenshot: AnyDesk: View recent remote desk sessionsAnyDesk: How to Open a SessionAnyDesk screenshot: AnyDesk: Search and find settingsAnyDesk screenshot: AnyDesk: Access remote desk by entering desk ID or aliasAnyDesk screenshot: AnyDesk: Access the platform via mobile

AnyDesk reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.7
  4.2
Anonymous

Great alternative to the market leader

Used occasionally for 6-12 months
Reviewed 2019-07-25
Review Source: Capterra

My use case is to connect to my private pc or the one of my mother mainly. Although i connect to other family members as well to help with tech problems every once in a while. Although there is no address book, the last connected devices are still shown and i have yet to outrun the ammount of last connected devices. When i use a new device to connect from I just keep a note with the IDs.

Pros
Always worked super fast and reliable whenever i needed it. There are chat and file copy features that also work really well whenever i used them. The UI is fresh and intuitive.

Cons
The addressbook doesnt come with either the free or the basic tier... Which means you have to remember the names given to the pcs you manage

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Anonymous

Easy, Free, Best Desk

Used daily for 2+ years
Reviewed 2019-05-20
Review Source: Capterra

AnyDesk also includes all the features of a standard remote desktop software. AnyDesk also offers many different features such as taking screenshots, hearing sounds, keyboard and mouse lock, advanced connection settings, and so on.

Pros
What is AnyDesk? AnyDesk is an advanced, lightweight and extremely fast remote desktop program that can be used for many different purposes. It is very easy to use and download AnyDesk which makes us forget all the hantiness of remote desktop software. The most important feature that makes AnyDesk different from dozens of remote desktop software and its most popular rival Teamviewer is that it is highly optimized for speed. When the delay rate is too high in other remote desktop software, AnyDesk can handle very busy operations in minutes, even in minutes. Moreover, while performing these exhausting operations, you do not encounter problems such as the appearance of the image on the internet due to internet traffic.

Cons
At some times, the adjustments in the resolutions are not working properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chiyars Malhotra

Best Remote Control Desktop Application

Used daily for 1-2 years
Reviewed 2019-08-12
Review Source: Capterra

I am IT sector guy, So I have businesses at multiple places and I can't be available physically at each and every place. But by using this software I can train my employees or colleagues about new products or teach them about existing products. Overall this software is best for me.

Pros
1) It is easily available on Windows, Android and IOS. 2) File size of downloading of this software is around 3 MB only in windows, so anyone can download it in emergency without any hesitation. 3) User Interface and User Experience is very handy and simple to understand so that A Non-technical person can also use it easily. 4) Facility of customizing of giving authority of different functionalities of Computer at other end is very useful. For an Example you can customize that the person sitting at other hand and controlling your system should COPY/PASTE/CUT or TRASNFER FILES or CONTROL AUDIO or CONTROL MAIN HANRDWARE CONFIGURATION OF SYSTEM etc etc.

Cons
1) Using this software at low internet speed is headache. 2) Connection Establishment between Cross-Platform systems like between Windows and Android or Android and IOS is not easy, it takes a lot time than normal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Alberto Navarro

Great helpdesk tool

Used daily for 2+ years
Reviewed 2019-03-12
Review Source: Capterra

I use it daily to help friends, colleagues, and family because I love to give support about technology, I used it from mobile devices and desktop computers, found many issues that were reported but not solved at this time.

Pros
Is free with a lot of features, more than TeamViewer, it works perfectly to help friends and for daily use if you work with computers or for a helpdesk, for example, I used it to connect with my computer and work remote without a direct VPN service and to help friends, family and sometimes colleagues at my work.

Cons
Can find a lot of issues on the way, I used it daily for example sometimes lost the control on mouse and keyboard or even the touchpad of the cellphone or tablet, so there is a thing to solve and you can detect it when you use daily especially on mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marouane Tohme

A Simple, Cost Effective Remote Access Solution

Used daily for 6-12 months
Reviewed 2019-04-09
Review Source: Capterra

AnyDesk has given me an extremely inexpensive solution for remote access that my team and I use to work from home or when mobile with no issues and a comprehensive feature set.

Pros
AnyDesk is extremely easy to use and set up even for those with minimal knowledge or experience in IT, if you know how to install an app you're pretty much set. The application allows you to use passwords to restrict remote access and can record remote sessions for added security. AnyDesk is available across a plethora of devices and platforms, including mobile phones, allowing users to access and work from anywhere. The pricing model is one of the best, if not the best, out there. The interface is simple and intuitive. AnyDesk is a great choice for anyone looking for an inexpensive, easy to use remote access solution.

Cons
In all my time using AnyDesk I have not had a single issue, the application is regularly updated and performs well. I reached out to their support, not for an issue but an inquiry, and they responded promptly and professionally.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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AnyDesk pricing

Starting from
€8.99/month
Pricing options
Free trial
Subscription
View Pricing Plans

Lite (For small businesses or freelancers. One session): €8.99/month billed annually
Professional (For medium-sized businesses with volume needs. One or more sessions): €16.99/month billed annually
Power (For organizations that need more concurrent sessions): €41.99/month billed annually

AnyDesk features

API
Customizable Branding
Knowledge Base Management
Reporting & Statistics
Support Ticket Management
Surveys & Feedback

Activity Dashboard (89 other apps)
Automatic Notifications (90 other apps)
CRM Integration (77 other apps)
Chat (170 other apps)
Contact History (73 other apps)
Email Integration (82 other apps)
Instant Messaging (88 other apps)
Monitoring (90 other apps)
Multi-Channel Communication (84 other apps)
Prioritizing (62 other apps)
Real Time Monitoring (65 other apps)
Social Media Integration (78 other apps)
Third Party Integration (109 other apps)
Workflow Management (72 other apps)

Additional information for AnyDesk

Key features of AnyDesk

  • Custom Alias
  • File Sharing
  • Help Desk
  • Knowledge Base Management
  • Remote Access/Control
  • Remote Printing
  • Reporting/Analytics
  • Screen Sharing
  • Session Logging
  • Session Recording
  • Session Transfer
  • Support Ticketing
  • Transcripts/Chat History
  • Unattended Access
View All Features