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Astrea Case Merge Logo

Salesforce component, allows users to merge duplicate cases.

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Astrea Case Merge - 2026 Pricing, Features, Reviews & Alternatives

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Astrea Case Merge overview

What is Astrea Case Merge?

Starting price


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Astrea Case Merge’s user interface

Ease of use rating:

Astrea Case Merge reviews

Overall rating

4.1

/5

21

Positive reviews

76

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10
Rating distribution

5

4

3

2

1

10

6

3

1

1

Pros
“I like using this software because it is easy to use and works perfectly.”
SL

Shannon L.

Sales Administrator

“This has been a very useful tool. We are trialling the new Case Merge BETA that Summer 19 released; but are running in parallel until we are sure it is the better option.”
MB

Matthew B.

Internal Operations Manager

“The best part of Astrea's Case Merge software is that it works relatively seamlessly.”
PD

Patrick D.

Owner Coordinator

Cons
“This Case Merge app works better than any of the other case merge apps, which are all really quite terrible. This one also does not work fully for us, as the delete function doesn't work.”
RH

Riley H.

Salesforce Admin

“When selecting cases to merge and the master, the horizontal scroll bar gets in the way and makes it difficult to click a checkbox or radio button.”
BR

Ben R.

Mac + Sustainability Coach

Who uses Astrea Case Merge?

Based on 21 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Nonprofit Organization Management
Information Technology and Services
Automotive
Others

Use cases

- Not enough reviews
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-
-
-
-

Astrea Case Merge's features

Features rating:

Alerts/Escalation
Call center management
Support ticket management

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Astrea Case Merge pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Astrea Case Merge price and value

Value for money rating:

To see what individual users think of Astrea Case Merge's price and value, check out the review snippets below.

“I like using this software because it is easy to use and works perfectly.”
SL

Shannon L.

Sales Administrator

“This has been a very useful tool. We are trialling the new Case Merge BETA that Summer 19 released; but are running in parallel until we are sure it is the better option.”
MB

Matthew B.

Internal Operations Manager

Astrea Case Merge support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Webinars
Documentation

Astrea Case Merge FAQs

Q. What type of pricing plans does Astrea Case Merge offer?

Astrea Case Merge has the following pricing plans:
Pricing model: One Time License, Free

These products have better value for money


Q. Who are the typical users of Astrea Case Merge?

Astrea Case Merge has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. Does Astrea Case Merge offer an API?

No, Astrea Case Merge does not have an API available.


Q. What level of support does Astrea Case Merge offer?

Astrea Case Merge offers the following support options:
Chat

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