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AWS Systems Manager
5
40
4
24
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing AWS resources
Table of Contents
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AWS Systems Manager - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
AWS Systems Manager overview
What is AWS Systems Manager?
AWS Systems Manager is a secure, end-to-end management solution that enables organizations to gain visibility and control over their resources on AWS, as well as in multi-cloud and hybrid environments. The service provides a unified user interface so administrators can view operational data from multiple AWS services and third-party tools, helping them quickly detect and resolve issues.
AWS Systems Manager features four core capability groups. The Operations Management group includes tools for aggregating data, managing incidents, and gaining operational insights. The Application Management group helps automate the configuration and ongoing management of applications and resources. The Change Management group provides capabilities for automating processes like patching and resource changes. The Node Management group offers features for managing individual resources, such as patching and remote access.
By leveraging AWS Systems Manager, customers can improve visibility and control, shorten the time to detect and resolve issues, maintain compliance, and automate configuration across their entire infrastructure. Businesses can centralize operational data, automatically resolve application problems, simplify resource management, and remediate security events.
Starting price
Alternatives
with better value for money
Pros & Cons
Automation
Cloud and Hybrid Server Management
Ease of Use
Patch Management Automation
AWS Systems Manager’s user interface
AWS Systems Manager pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.2
Customer support
4.5
Reviews sentiment
What do users say about AWS Systems Manager?
I think AWS Systems Manager shines in automation, visibility, and centralized control, and I like how it provides a single pane of glass to manage EC2 instances, on-prem servers and hybrid environments
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Who uses AWS Systems Manager?
Based on 65 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
AWS Systems Manager's key features
Most critical features, based on insights from AWS Systems Manager users:
All AWS Systems Manager features
Features rating:
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AWS Systems Manager pricing
Value for money rating:
Starting from
No pricing info
User opinions about AWS Systems Manager price and value
Value for money rating:
To see what individual users think of AWS Systems Manager's price and value, check out the review snippets below.
Ryan P.
Site Manager and Designer
Humberto P.
personal
AWS Systems Manager integrations (6)
Integrations rated by users
We looked at 65 user reviews to identify which products are mentioned as AWS Systems Manager integrations and how users feel about them.
Integration rating: 5.0 (4)
“Secondary offsite backup location for disaster recovery options.”
Daniel E.
Sr Systems Administrator
Integration rating: 4.5 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“We have a custom built application that we pull data into but the sames data comes through missing last digit. For instance, if the sale is 12.34 the API will pull in 12.3 and over time this difference adds up to some changed numbers.”
David H.
Owner
Other top integrations
AWS Systems Manager support options
Typical customers
Platforms supported
Support options