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Iru
5
436
4
47
3
4
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collapse the IT stack with Iru.
Table of Contents
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Iru - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Iru overview
Based on 489 verified user reviews
What is Iru?
Iru is a mobile device management solution with key features that include deployment management, endpoint management, compliance management, patch management, configuration management, access controls and permissions, and more.
Who uses Iru?
By industry, Iru reviewers are most commonly professionals in information technology and services (16%). The most frequent use case for Iru cited by reviewers is mobile device management (67% of reviewers).
What do users say about Iru pricing?
Most reviewers indicate that Iru delivers strong value for money, with comprehensive features and bundled extras included in the base price. However, some users report challenges with the tiered pricing model, foreign currency payments, and limited discounts for certain sectors.
What are the most popular integrations for Iru?
The Iru integration most frequently cited by reviewers is Google Workspace, a document management product rated 5.0 out of 5 for its integration with Iru.
Starting price
Pros & Cons
Device Management
Security and Access Control
Onboarding
Blueprint Management
Security and Compliance
Bugs and Issues
Iru’s user interface
Iru review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.9
Customer support
4.9
Reviews sentiment
What do users say about Iru?
Reviewers indicate Iru is highly valued for its intuitive interface, strong Apple device management, and responsive customer support. They say it simplifies complex workflows, automates updates and compliance, and saves significant IT time. They appreciate the blueprint system for consistent device setup and the robust security features that help maintain compliance with standards like SOC2. Support is frequently described as fast, knowledgeable, and proactive.
Users report some limitations, such as inflexible pricing tiers, lack of advanced customization, and restricted support for non-Apple devices. They mention that blueprint management can be cumbersome for one-off configurations, and reporting tools could be more detailed.
Select to learn more
Who uses Iru?
Based on 489 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Iru's key features
Most critical features, based on insights from Iru users:
All Iru features
Features rating:
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User opinions about Iru price and value
Value for money rating:
Of 54 reviews that provide robust commentary on Iru's price and value, mention it in a positive light.
Most reviewers indicate that Iru offers strong value for money due to its comprehensive feature set included in the base license, eliminating the need for additional purchases for core functionalities. They say the bundled extras, such as Endpoint Detection and Response and Vulnerability Management, add to the overall value without significant extra costs. Most users consider the pricing reasonable, especially given the platform’s ease of use, time-saving capabilities, and immediate ROI. They appreciate flexible payment options and lower minimum license counts, which help early-stage or scaling companies manage costs. Some reviewers find that Iru’s pricing is competitive compared to legacy or alternative solutions, and they highlight the inclusion of features like 24/5 support and integrated modules at no extra charge as valuable.
However, some users report challenges with the pricing structure, particularly the tiered licensing model that enforces minimum license counts, which can be difficult for small businesses or organizations with fluctuating device numbers. They mention that paying in foreign currency complicates budgeting due to exchange rate uncertainties. Some reviewers feel that the cost for mobile device management or specific modules like EDR is higher than alternatives, and they express a desire for more granular or lower-tier pricing options. Some users say the lack of automatic discounts for sectors like education or non-profits is a drawback.
, and
Iru integrations (5)
Integrations rated by users
We looked at 489 user reviews to identify which products are mentioned as Iru integrations and how users feel about them.
Integration rating: 4.8 (123)
“We integrated Rippling with Google Workspace for employee account access and communication, along with accounting and expense-management tools for reimbursement and payroll-related workflows.”
Umesh K.
Manager
Integration rating: 4.8 (65)
“Use of my companies' SharePoint site seamlessly integrates with PICMS.”
John S.
Director
Integration rating: 4.6 (60)
“We connected Celoxis to Slack so our project channels get instant automated notifications whenever a high-priority task status changes or an issue is flagged.”
Akansha C.
Infra Managed Service Analyst
Integration rating: 4.8 (54)
Integration rating: 4.9 (7)
Integration rating: 4.8 (4)
“Rippling is our source of truth for employee access and identity. The Drata integration means our personnel roster, access changes, and offboarding events flow directly into our compliance monitoring, which is essential for SOC 2 and ISO 27001 evide”
Abigail A.
Chief of Staff
Iru customer support
What do users say about Iru customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Iru customer support.
Widely noted by reviewers, Iru's customer support is exceptionally responsive, often resolving issues quickly via chat or email.
A significant portion of users highlight the knowledgeable and friendly support staff, who provide expert guidance and clear solutions.
Common user feedback praises the onboarding and training process, with dedicated support helping teams get started and troubleshoot effectively.
A large number of users appreciate the in-app chat and AI support features, making it easy to reach real agents and get fast, helpful responses.
Support options
Training options
To see what individual users say about Iru's customer support, check out the review snippets below.
“We especially value the Self Service app, which empowers users while reducing support requests, and the support team, who’ve consistently gone above and beyond with fast, expert help.”
Farheen O.
IT And Systems Engineer
“They're knowledgable, friendly and patient, and all of my support queries have been resolved within 48 hours, with 90% being resolved on the live chat.”
Paul E.
Security and Compliance Lead
“Contract management is consistently problematic, with frequent inaccuracies, delayed renewal notices, and incorrect quotes that require follow-up.”
Ester C.
Chief of Staff
Iru FAQs
Iru has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. What is Iru used for?
Iru is the AI-powered IT & security platform that unifies identity & access management, endpoint security & management, and compliance automation. Instead of juggling multiple disconnected tools, organizations get one platform that collapses the IT stack while strengthening security outcomes. Core Capabilities Identity & access management: Passwordless single sign-on to apps using device-bound passkeys tied to real-time device posture. Manage user lifecycle, roles, permissions, and authentication with conditional access policies. Endpoint security & management: Unified endpoint management across Apple, Windows, and Android devices. Endpoint detection & response and vulnerability management on Mac and Windows are united with device management in a single agent. Compliance automation: Iru AI transforms regulatory frameworks into tailored controls specific to your environment. Audit-ready documentation is maintained automatically, with evidence collected, mapped, and validated with Iru AI.
Q. Does Iru support mobile devices?
Iru supports the following devices:
iPhone, iPad
Q. What level of support does Iru offer?
Iru offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support
