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Apple device management (MDM) for macOS, iOS, iPadOS, tvOS.

(9)

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Kandji Pricing, Features, Reviews and Alternatives

Kandji product overview

What is Kandji?

Kandji is an MDM solution for IT teams at businesses that run on Apple.

Key benefits of using Kandji

- Zero-touch deployment: Kandji works with Apple Business Manager, formerly the Device Enrollment Program (DEP), to automate device deployment so your employees can use their devices right out of the box without a visit to IT.

- Application management: Save time with automated patching by choosing from Kandji’s library of Auto Apps. You can also sync App Store apps from Apple Business Manager, upload and deploy custom apps, or even block unwanted software.

- Limitless configurations: Choose from the largest library of configuration settings to customize the way your organization uses everything from Wi-Fi profiles to email accounts to custom scripts.

- One-click compliance: With Kandji, compliance is never an afterthought. As the only MDM with a pre-built library of security controls (over 150 and growing), Kandji includes the industry’s first macOS compliance framework that automatically enforces and remediates issues, even when your devices are offline.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum
Phone Support

Training options

Live Online
Videos
Webinars
Documentation

Kandji pricing information

Value for money

4.7

/5

77

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Kandji features

Functionality

4.5

/5

77

Total features

63

9 categories

Most valued features by users

API
Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Activity Dashboard
Monitoring
Workflow Management

Kandji users reviews

Overall Rating

4.8

/5

77

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

70

5

0

0

2

Pros
Kandji had a super easy learning curve, and with a few steps, you can achieve a very secure and robust device configuration.
The service has been very user friendly and the few areas I have need help, customer support has been there to help.
Our relationship with Kandji is great. We are excited to keep working with them into the era of Big Sur and Apple Silicon Macs.
Cons
At times, configuration of the blueprints can be confusing.
It's a shame Kandji didn't quite align with our SSO requirements.
There are definitely some features missing that I used in JAMF, but nothing that Kandji doesn't have a solution for one way or another.
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Vergil S.

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolutely Stellar Software

Reviewed 2 years ago

Overall, we've had an amazing experience. The software continues to impress and serve us well on a daily basis, and the support teams have always been there if we had any issues. Awesome work, can't wait to see where else Kandji goes!

Pros

This software is many things, including beautiful in design and UI, super intuitive and easy to use, fully customizable, and not fraught with the sort of errors we had seen in other software we used for our MDM needs.

Cons

The only thing I've ever taken issue with as far as Kandji's options/features is concerned is missing payloads in the Library from new software releases. However, the plus here is that there are feedback and suggestion options, and the team is very quick to get on any support requests. The thing about the pricing that I am not wholly pleased with is the fact that up to a certain amount of users, we were billed by the 100, even if we only needed a handful of licenses over a specific multiple of 100.

RC
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Ryan C.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review for Kandji

Reviewed 2 years ago

I chose Kandji because it would allow us to easily deploy new Macs and apply configuration, policies, and install applications. It took little effort for us to set up the instance from the start and we were able to deploy a new computer with a blueprint within a few hours of beginning to use Kandji. Compared to JAMF, this was a huge win for us. I also loved how easy it was to setup Automated Device Enrollment.

Pros

- Implementation was simple to figure out on my own - Setting up automated device enrollment took less than 20 minutes and much faster than competing solutions - Support team is responsive

Cons

- You can't scope policies, configurations, or applications to a group of people or an individual; it has to be scoped to an entire blueprint which is not ideal - There's little reporting functionality. For example, I'd like to run a report on all of the software that is installed across our laptops and you can't do that

CG
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Chris G.

Investment Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Kandji

Reviewed 2 years ago
Pros

Like the automatic patching features, but the ability to enforce updates sooner, such as immediately when it comes to security patches would be great.

Cons

Cannot deploy specific software for 1-10 users without having to create an entire new blueprint and this can get out of control very quickly.

JD
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James D.

Computer Software, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Up and running quickly, simply, and without issues.

Reviewed 2 years ago

IT administation isn't my primary role, nor do I have the time for it to be. I needed a product that I could setup quickly, onboard users with minimal fuss, and have confidence that it was going to look after the device fleet proactively. I also needed a tool that would suppory my company in passing ISO 27001 auditing. I was supported getting Kandji up and running quickly, simply, and without issues. The UI is clear and easy to manage. I was able to get all my users onboarded without issues. Kandji is looking after devices and I've got confidence that the devices are secure.

Pros

The support team has been proactive, not just throughout the onboarding process, but throughout the process. We're a small client comparatively speaking and I feel like I get the support of a much higher level client!

Cons

I really have nothing negative to say about this product. It's served the purposes we bought it for perfectly.

MP
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Matthew P.

Biotechnology, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Kandji over other Apple MDM's; a definite win

Reviewed 2 years ago

We moved from Cisco Meraki to this product after evaluating all items on the market and found the support, ease of use and technical expertise far superior. We are constantly making improvements to our zero touch environment as well as protecting assets we currently own.

Pros

Support, granularity of blueprints and the ability to add software as we see fit

Cons

Cost (but you get what you pay for). I know its cliché but we really love the product itself.

Kandji FAQs

Q. What type of pricing plans does Kandji offer?

Kandji has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Kandji?

Kandji has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Kandji support?

Kandji supports the following languages:
English


Q. Does Kandji support mobile devices?

Kandji supports the following devices:
iPad, iPhone


Q. Does Kandji offer an API?

No, Kandji does not have an API available.


Q. What other apps does Kandji integrate with?

Kandji integrates with the following applications:
Google Workspace, User.com, Slack, Microsoft 365


Q. What level of support does Kandji offer?

Kandji offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support

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