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CDESK
Helpdesk and service desk software
Table of Contents
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CDESK - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2022
CDESK overview
What is CDESK?
CDESK offers various modules. Depending on the needs of a given company, an appropriate set of modules is selected.
The main CDESK modules include:
• Address book - introduces clear records of all customers, along with assigned contact details (phone number, email, etc).
• Requests - these are customer requests that must be processed by appropriate persons (respondents). Applications are processed and each work needed to resolve the application is registered in the system. Deadlines are counted according to the SLA.
• Deals - offer logging of current and completed work, including invoicing, cost planning, and human resources.
• CMDB database - offers logging of all configurable objects located in the company and more. These can be, for example: equipment on which services are provided, workplaces, buildings, or employees.
• Message Processing - Keeps all email that passes through your company in one place. Additionally, you can create processing rules that can trigger a specific action in the system from an e-mail message, e.g. creating an application.
Additionally, there are other modules that may be useful in some cases: price lists, employee replacement and holiday granting, knowledge base (know-how), booking of devices in the calendar, and more.
Starting price
per month
Alternatives
with better value for money
CDESK’s user interface
CDESK reviews
Overall rating
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- Customer support
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CDESK's features
CDESK alternatives
CDESK
Starting from
20
Per month
Zendesk Suite
Starting from
No pricing info
Freshdesk
Starting from
No pricing info
Milvus
Starting from
No pricing info
CDESK pricing
Value for money rating:
Starting from
20
Per month
Usage Based
User opinions about CDESK price and value
Value for money rating:
CDESK integrations (4)
Top integrations
CDESK support options
Typical customers
Platforms supported
Support options
Training options
CDESK FAQs
CDESK has the following typical customers:
Small Business
These products have better value for money
Q. What languages does CDESK support?
CDESK supports the following languages:
English, Czech, German, Hungarian, Polish, Slovak
Q. Does CDESK support mobile devices?
CDESK supports the following devices:
Android, iPad, iPhone
Q. Does CDESK offer an API?
Yes, CDESK has an API available for use.
Q. What level of support does CDESK offer?
CDESK offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat