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Channel.me Live Chat
Live chat software to manage multiple customer interactions
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Channel.me Live Chat - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2021
Channel.me Live Chat overview
What is Channel.me Live Chat?
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes.
Channel.me Live Chat offers chat topic feature, which lets administrators create chat topics and provide role-based access to edit, remove, or add topics. The application assists managers with adding new or deleting agents and handling information, such as screen name, authorized chat groups, active or inactive status and permission to control cobrowsing sessions. Contact center agents can use the proactive chat functionality to implement pop-up windows across multiple user groups, which allows them to connect with customers leaving the website.
Channel.me Live Chat enables users to pause or resume multiple chat sessions and configure quick responses to provide instant replies during customer interaction. Built-in analytics let managers monitor the performance of agents, request handling time, and average chat rating through graphs. It also supports integration with Google Analytics via APIs.
Starting price
per month
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with better value for money
Channel.me Live Chat’s user interface
Channel.me Live Chat reviews
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Channel.me Live Chat's features
Channel.me Live Chat alternatives
Channel.me Live Chat
Starting from
19
Per month
Starting from
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Slack
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Channel.me Live Chat pricing
Value for money rating:
Starting from
19
Per month
Per Feature
User opinions about Channel.me Live Chat price and value
Value for money rating:
Channel.me Live Chat integrations (1)
Top integrations
Channel.me Live Chat support options
Typical customers
Platforms supported
Support options
Training options
Channel.me Live Chat FAQs
Channel.me Live Chat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. Does Channel.me Live Chat offer an API?
Yes, Channel.me Live Chat has an API available for use.
Q. What level of support does Channel.me Live Chat offer?
Channel.me Live Chat offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum