Chat Outsource Pricing, Features, Reviews & Comparison of Alternatives

Chat Outsource

Live chat solution providing professional chat agents

5.0/5 (1 review)

78 501

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Chat Outsource overview

What is Chat Outsource?

Chat Outsource provides online live chat support agents that works on your website and deals with your online visitors.

Software by Chat Outsource

www.chatoutsource.com

Pricing

Pricing options

Subscription

Free trial

Value for money

View Pricing Plans

Devices

Business size

S

M

L

Markets

United States

Supported languages

English, Arabic

Chat Outsource screenshot: Real-time reporting & analytics

Chatoutsource - Your Live Chat Partner

Chat Outsource screenshot: With professional live chat agents on the website, businesses can remain open 24/7/365

Chat Outsource screenshot: Custom greetings and customer identification

Chat Outsource screenshot: Real-time reporting & analytics

Chatoutsource - Your Live Chat Partner

Chat Outsource screenshot: With professional live chat agents on the website, businesses can remain open 24/7/365

Chat Outsource screenshot: Custom greetings and customer identification

Chat Outsource reviews

1

Very good

0

Average

0

Poor

0

Terrible

0

Value for money

Features

Ease of use

Customer support

4.0

5.0

5.0

3.0

positive reviews

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recommended this to a friend or a colleague

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Compare overall rating with alternatives

Cloud-based Help Desk & Customer Support Platform

4.3

Based on 2,380 user ratings

Premium Customer Service Software for Live Chat & Help Desk

4.6

Based on 1,043 user ratings

Great customer service starts with better help desk software

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Based on 927 user ratings

Happier customers live chat with Olark

4.5

Based on 452 user ratings

Daleth Moran

Daleth Moran

Industry: Unknown

Company size: Unknown

Value for money

Used daily for 1-2 years

Reviewed 2018-04-16

Review Source: Capterra

Pros
This software had mad many visitors to my website, their employees know how to attract customers out.

Cons
I had an issue before with the software on not getting my customers to reach us and the customer took very long to solve it, however they solve the issue but I would have loved it didn't take that long.

Response from Chat Outsource

Thank you for using our services. We are glad to see you satisfied and we wish to serve you again!

Rating breakdown

Value for money

Ease of use

Features

Customer support

Minimize review

Compare user recommendation rating with alternatives

Great customer service starts with better help desk software

User recommendation

Based on 793 user reviews

Cloud-based Help Desk & Customer Support Platform

User recommendation

Based on 1,498 user reviews

Premium Customer Service Software for Live Chat & Help Desk

User recommendation

Based on 846 user reviews

Happier customers live chat with Olark

User recommendation

Based on 366 user reviews

Chat Outsource pricing

Pricing options

Subscription

Free trial

View Pricing Plans

Most Popular: $199 per month

Pro: $399 per month

Enterprise: $999 per month

Custom packages available.

Value for money

4.0/5

Based on 1 user ratings

Compare value for money rating with alternatives

Great customer service starts with better help desk software

4.7

Value for money

Based on 788 user ratings

Premium Customer Service Software for Live Chat & Help Desk

4.5

Value for money

Based on 722 user ratings

Cloud-based Help Desk & Customer Support Platform

4.1

Value for money

Based on 1,408 user ratings

Happier customers live chat with Olark

4.4

Value for money

Based on 377 user ratings

Chat Outsource features

Automatic Notifications

Chat

Customizable Branding

Instant Messaging

Knowledge Base Management

Reporting & Statistics

Social Media Integration

Surveys & Feedback

API (223 other apps)

Activity Dashboard (119 other apps)

Alerts / Escalation (76 other apps)

CRM Integration (91 other apps)

Email Integration (103 other apps)

Monitoring (111 other apps)

Multi-Channel Communication (110 other apps)

Multi-Language (75 other apps)

Real Time Monitoring (77 other apps)

Support Ticket Management (80 other apps)

Third Party Integration (150 other apps)

Workflow Management (83 other apps)

Features

5.0/5

Based on 1 user ratings

Compare features rating with alternatives

Cloud-based Help Desk & Customer Support Platform

4.3

Based on 1,760 user ratings

Great customer service starts with better help desk software

4.6

Based on 862 user ratings

Premium Customer Service Software for Live Chat & Help Desk

4.4

Based on 900 user ratings

Happier customers live chat with Olark

4.3

Based on 450 user ratings

Categories

Live Chat Software Customer Support Software

What are some popular comparisons for Chat Outsource?

Smartsupp Live Chat

HelpOnClick Live Chat Software

Videos and tutorials

Chatoutsource - Your Live Chat Partner

Chatoutsource - Your Live Chat Partner

Additional information for Chat Outsource

Key features of Chat Outsource

Video chat
White label branding
Shortcut messages
Knowledge database
Persistent chat
Agent scheduling
Conversion optimization
Lead generation
Real-time reporting
Visitor tracking
Social media support
Agent rating
Visitor details
Chat tagging
Work scheduler
Daily summary report & statistics
Dashboard

First response time
Average response time
Automated greetings
Proactive chats
Banned visitors list
Real-time, advanced reporting
Chat survey forms
Chat banner customization
Custom greetings
Confidentiality protection
Chat history
Email transcripts
Notifications
SEO review
Intelligent chat routing
Multi-site support

View All Features

Benefits

Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses.

Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource.

Convert website visitors into loyal customers and gain more sales leads.

Build trust with real human support for stronger customer relationships.

With professional live chat agents on the website, businesses can remain open 24/7/365.

FAQs for Chat Outsource

Below are some frequently asked questions for Chat Outsource.

Q. What type of pricing plans does Chat Outsource offer?

Chat Outsource has the following pricing plans:

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Chat Outsource?

Chat Outsource has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Chat Outsource support?

Chat Outsource supports the following languages:

Arabic, English

Q. Does Chat Outsource support mobile devices?

Chat Outsource supports the following devices:

We do not have any information about what devices Chat Outsource supports

Q. Does Chat Outsource offer an API?

No, Chat Outsource does not have an API available.

Q. What other apps does Chat Outsource integrate with?

Chat Outsource integrates with the following applications:

No information available

Q. What level of support does Chat Outsource offer?

Chat Outsource offers the following support options:

Online Support, Phone Support

Page last modified 2019-12-01 03:45