Chat Outsource Pricing, Features, Reviews & Comparison of Alternatives

Chat Outsource

Live chat solution providing professional chat agents

5.0/5 (1 review)

Chat Outsource overview

What is Chat Outsource?

Chat Outsource provides online live chat support agents that works on your website and deals with your online visitors.
www.chatoutsource.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, Arabic
Chat Outsource screenshot: Real-time reporting & analyticsChatoutsource - Your Live Chat PartnerChat Outsource screenshot: With professional live chat agents on the website, businesses can remain open 24/7/365Chat Outsource screenshot: Custom greetings and customer identification

Chat Outsource reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.0
  5.0
  5.0
  3.0
Daleth Moran

Value for money

Used daily for 1-2 years
Reviewed 2018-04-16
Review Source: Capterra

Pros
This software had mad many visitors to my website, their employees know how to attract customers out.

Cons
I had an issue before with the software on not getting my customers to reach us and the customer took very long to solve it, however they solve the issue but I would have loved it didn't take that long.

Response from Chat Outsource


Thank you for using our services. We are glad to see you satisfied and we wish to serve you again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Chat Outsource pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Most Popular: $199 per month

Pro: $399 per month

Enterprise: $999 per month

Custom packages available.

Chat Outsource features

Automatic Notifications
Chat
Customizable Branding
Instant Messaging
Knowledge Base Management
Reporting & Statistics
Social Media Integration
Surveys & Feedback

API (223 other apps)
Activity Dashboard (119 other apps)
Alerts / Escalation (76 other apps)
CRM Integration (91 other apps)
Email Integration (103 other apps)
Monitoring (111 other apps)
Multi-Channel Communication (110 other apps)
Multi-Language (75 other apps)
Real Time Monitoring (77 other apps)
Support Ticket Management (80 other apps)
Third Party Integration (150 other apps)
Workflow Management (83 other apps)

Videos and tutorials

Additional information for Chat Outsource

Key features of Chat Outsource

  • Video chat
  • White label branding
  • Shortcut messages
  • Knowledge database
  • Persistent chat
  • Agent scheduling
  • Conversion optimization
  • Lead generation
  • Real-time reporting
  • Visitor tracking
  • Social media support
  • Agent rating
  • Visitor details
  • Chat tagging
  • Work scheduler
  • Daily summary report & statistics
  • Dashboard
  • First response time
  • Average response time
  • Automated greetings
  • Proactive chats
  • Banned visitors list
  • Real-time, advanced reporting
  • Chat survey forms
  • Chat banner customization
  • Custom greetings
  • Confidentiality protection
  • Chat history
  • Email transcripts
  • Notifications
  • SEO review
  • Intelligent chat routing
  • Multi-site support
View All Features

Benefits

Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses.

Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource.

Convert website visitors into loyal customers and gain more sales leads.

Build trust with real human support for stronger customer relationships.

With professional live chat agents on the website, businesses can remain open 24/7/365.