Chat Outsource Live chat solution providing professional chat agents
5.0 /5 1 review )
Chat Outsource overview
What is Chat Outsource? Chat Outsource provides online live chat support agents that works on your website and deals with your online visitors.
Software by Chat Outsource
www.chatoutsource.com read more
Markets United States
Supported languages English, Arabic
Chat Outsource user reviews Value for money
Features
Ease of use
Customer support
recommended this to a friend or a colleague
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Daleth M.
Industry: Unknown
Company size: Unknown
Value for money
Used daily for 1-2 years
This software had mad many visitors to my website, their employees know how to attract customers out.
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Pros Cons
Response from Chat Outsource Thank you for using our services. We are glad to see you satisfied and we wish to serve you again!
Rating breakdown
Value for money
Ease of use
Features
Customer support
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Chat Outsource pricing Most Popular: $199 per month
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Chat Outsource features Alerts/Notifications
Chat/Messaging
Customizable Branding
Knowledge Base Management
Live Chat
Reporting & Statistics
Surveys & Feedback
Third Party Integrations
API (253 other apps)
Activity Dashboard (151 other apps)
Alerts / Escalation (195 other apps)
Call Center Management (136 other apps)
Email Management (149 other apps)
Mobile Access (134 other apps)
Multi-Channel Communication (185 other apps)
Queue Management (135 other apps)
Real-Time Chat (138 other apps)
Reporting/Analytics (257 other apps)
Self Service Portal (153 other apps)
Support Ticket Management (138 other apps)
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Additional information for Chat Outsource
Key features of Chat Outsource Create, store and share information, data, and support articles in a centralized database Supports video files Integrate with Facebook, Twitter, LinkedIn, etc. Improve business process by accessing more features and applications by combining third party integrations Add customized logos and colors to the interface Engage in direct, instant messaging with consumers Transfer chats and organize messages between agents Track visitor in-time, out-time, and purpose of visits. Manage the accounting and financial aspects of multiple locations or companies in a single location Facilitate search engine optimization associated to content Copy on the page or chat window encouraging the user to engage with the chat option Manage relationships with customers and address customer concerns while tracking previous interactions Ability to chat online in real time Digitally share screen view with others Gauge satisfaction and receive information for improvement and success Alerts/notifications within the system Monitor activity of individuals who visit your website using cookies Shortcuts for inputting frequently used messages Schedules are automatically created based on business need and employee availability and qualifications Manage the process of attracting and converting business prospects into leads View All Features
Benefits Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses.
Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource.
Convert website visitors into loyal customers and gain more sales leads.
Build trust with real human support for stronger customer relationships.
With professional live chat agents on the website, businesses can remain open 24/7/365.
FAQs for Chat Outsource Below are some frequently asked questions for Chat Outsource.
Q. What type of pricing plans does Chat Outsource offer? Chat Outsource has the following pricing plans:
Starting from: $199.00/monthPricing model: Subscription
Q. Who are the typical users of Chat Outsource? Chat Outsource has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid Size Business
Q. What languages does Chat Outsource support? Chat Outsource supports the following languages:
Arabic, English
Q. Does Chat Outsource support mobile devices? Chat Outsource supports the following devices:
We do not have any information about what devices Chat Outsource supports
Q. Does Chat Outsource offer an API? No, Chat Outsource does not have an API available.
Q. What other apps does Chat Outsource integrate with? Chat Outsource integrates with the following applications:
No information available
Q. What level of support does Chat Outsource offer? Chat Outsource offers the following support options:
Phone Support , Email/Help Desk , 24/7 (Live rep) , Chat
Australia (English)
Canada (English)
Deutschland (Deutsch)
United Arab Emirates (English)
España (español)
France (français)
Ireland (English)
México (español)
Nederland (Nederlands)
New Zealand (English)
Österreich (Deutsch)
Portugual (Português)
Singapore (English)
South Africa (English)
United Kingdom (English)