Additional information for Chat Outsource
Key features of Chat Outsource
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- Create, store and share information, data, and support articles in a centralized database
- Supports video files
- Integrate with Facebook, Twitter, LinkedIn, etc.
- Improve business process by accessing more features and applications by combining third party integrations
- Add customized logos and colors to the interface
- Engage in direct, instant messaging with consumers
- Transfer chats and organize messages between agents
- Track visitor in-time, out-time, and purpose of visits.
- Manage the accounting and financial aspects of multiple locations or companies in a single location
- Facilitate search engine optimization associated to content
- Copy on the page or chat window encouraging the user to engage with the chat option
- Manage relationships with customers and address customer concerns while tracking previous interactions
- Ability to chat online in real time
- Digitally share screen view with others
- Gauge satisfaction and receive information for improvement and success
- Alerts/notifications within the system
- Monitor activity of individuals who visit your website using cookies
- Shortcuts for inputting frequently used messages
- Schedules are automatically created based on business need and employee availability and qualifications
- Manage the process of attracting and converting business prospects into leads
Chat Outsource helps optimize online conversions, increase ROI, engage web visitors, resolve customer queries, handle complaints and generate leads for businesses.
Boost engagement and ensure greater user experience by engaging with website visitors via Chat Outsource.
Convert website visitors into loyal customers and gain more sales leads.
Build trust with real human support for stronger customer relationships.
With professional live chat agents on the website, businesses can remain open 24/7/365.