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Cirrus Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled solution for automating customer service
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Cirrus Contact Center - 2026 Pricing, Features, Reviews & Alternatives
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Cirrus Contact Center overview
What is Cirrus Contact Center?
Cirrus Contact Center is a cloud-based contact center software. Cirrus Contact Center provides omnichannel routing, IVR, quality management, and analytics for call centers. The software caters to call centers in healthcare, retail, financial services, and other industries.
Cirrus Contact Center has features for call routing, IVR menus, call recording, quality management, speech analytics, surveys, and reporting. It offers skills-based routing to connect callers to the right agents. The interactive voice response system provides self-service options via speech recognition. Call recording with quality evaluation helps agents improve. Speech analytics provides insights from call transcripts. Real-time and historical reports track KPIs like first-call resolution.
Cirrus Contact Center integrates with CRM systems like Salesforce and Zendesk for screen pops and data capture. It has open APIs for building custom integrations.
Key benefits of using Cirrus Contact Center
Starting price
Alternatives
with better value for money
Cirrus Contact Center’s user interface
Cirrus Contact Center reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
5
4
3
2
1
1
0
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Cirrus Contact Center's features
Features rating:
Cirrus Contact Center alternatives
Cirrus Contact Center
Starting from
No pricing info
Zendesk Suite
Starting from
39
Per month
Twilio
Starting from
0.01
CTM
Starting from
79
Per month
Cirrus Contact Center pricing
Value for money rating:
Starting from
No pricing info
User opinions about Cirrus Contact Center price and value
Value for money rating:
Cirrus Contact Center support options
Typical customers
Platforms supported
Support options
Training options
Cirrus Contact Center FAQs
Cirrus Contact Center has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Cirrus Contact Center?
Cirrus Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Cirrus Contact Center support?
Cirrus Contact Center supports the following languages:
English
Q. Does Cirrus Contact Center offer an API?
Yes, Cirrus Contact Center has an API available for use.
Q. What level of support does Cirrus Contact Center offer?
Cirrus Contact Center offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)