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EasyDesk
Cloud-based customer support software
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EasyDesk - 2026 Pricing, Features, Reviews & Alternatives
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EasyDesk overview
What is EasyDesk?
EasyDesk is a user-friendly help desk and ticketing solution designed to simplify customer support and internal issue management for businesses of all sizes. With its clean interface and powerful features, EasyDesk enables support teams to efficiently handle queries, track tickets, and collaborate seamlessly across departments — all from a single platform.
Key features include multi-channel ticket management (email, web, and chat), SLA tracking, smart automation, real-time notifications, team collaboration tools, and in-depth reporting. Whether you're managing customer support or internal IT requests, EasyDesk helps you reduce response times, boost team productivity, and ensure customer satisfaction.
Perfect for startups, SMBs, and growing teams looking for an affordable and scalable support solution without the complexity of traditional systems. EasyDesk offers an intuitive interface, lightning-fast ticket resolution, custom workflows and automations, role-based access control, real-time activity tracking, and scalability for teams of any size.
Key benefits of using EasyDesk
EasyDesk streamlines customer service operations with automation, simplified workflows, and centralized communication—ensuring your team spends less time managing tickets and more time resolving them.
2. Boost Team Productivity
Automated ticket routing, priority assignment, canned responses, and SLA tracking reduce manual effort and help your support agents stay focused and efficient.
3. Enhance Customer Satisfaction
With real-time updates, auto-responders, and a self-service knowledge base, customers always feel heard and supported—even before your team replies.
4. Improve Internal Collaboration
Centralized ticket management and role-based access help cross-functional teams collaborate more effectively to resolve issues without silos or delays.
5. Stay Transparent and Customer-Focused
Public roadmaps, changelogs, and feedback management build trust by showing customers their voices are heard—and what’s coming next.
6. Provide Omnichannel Support
Handle support requests across email, live chat, and social media from one dashboard—ensuring consistency and speed across every touchpoint.
7. Scale Without Complexity
Whether you're a startup or a growing business, EasyDesk is designed to scale with your team—offering powerful features in a clean, user-friendly interface.
8. Reduce Onboarding Time
The intuitive UI and simple ticket creation process mean your team and customers can get started with minimal training or technical know-how.
Starting price
per month
Alternatives
with better value for money
EasyDesk’s user interface
EasyDesk reviews
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EasyDesk's features
EasyDesk alternatives
EasyDesk
Starting from
35
Per month
Zendesk Suite
Starting from
39
Per month
Freshdesk
Starting from
19
Per month
TeamSupport
Starting from
45
Per month
EasyDesk pricing
Pricing plans
Pricing details:
User opinions about EasyDesk price and value
Value for money rating:
EasyDesk support options
Typical customers
Platforms supported
Support options
Training options
EasyDesk FAQs
EasyDesk has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of EasyDesk?
EasyDesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does EasyDesk support?
EasyDesk supports the following languages:
English, Norwegian (Bokmal)
Q. Does EasyDesk support mobile devices?
EasyDesk supports the following devices:
Android, iPhone
Q. Does EasyDesk offer an API?
No, EasyDesk does not have an API available.
Q. What level of support does EasyDesk offer?
EasyDesk offers the following support options:
Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)