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FixMe.IT vs Chrome Remote Desktop Comparison (2026)

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Good recommendations?

FixMe.IT

Chrome Remote Desktop

Overview

Remote support app designed for connecting to client machines within seconds to securely deliver on-demand or unattended support.

Chrome Remote Desktop is a remote support and access solution that utilizes Google's secure infrastructure to connect to any remote device such as phone, computer, or tablet.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

389

303

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.5

107

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Another great feature is the "unattended access" feature which allows the consultant (with one time permission from the remote user) to access the remote device without requiring the presence of the remote user. ”

Ray D.

President

“The generated link to the installer is probably my favorite thing.”

Casey B.

Owner

“Compassionate support in a stressful working world, all my questiond replied to and my needs taken care of timeously.”

Patrick W.

Consultant

Pros

“It helps me to be able to log in to the work computer to pull reports, troubleshoot and train those struggling with something in the office.”

Michelle D.

Admin, Marketing, Webmaster, Bookkeeper, Other

“The user interface is very simple, and the learning curve is almost nonexistent, making it accessible even for beginners.”

Brooks L.

Education and Learning Administrator

“Chrome Remote Desktop is an amazing application designed by Google that allows users to access another device that is connected to the internet. ”

Parker W.

Teacher

Cons

“IT lacks a free tier, unlike some alternatives, and it has no mobile support.”

Kevin C.

IT Intern

“Also, you cannot send remote command to the PC other than reboots.”

Joe R.

Director of Opertations

“For example, features like session recording, remote reboot, and multi-monitor support were not as robust as in other similar remote support tools.”

Marek T.

CEO

Cons

“I use a lot of CRM tools like different motive, DAT, and realtime monitoring sites for my work and it crashes quiet a bit too often for my liking which is an inconvenience”