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Greenlight Guru Logo

Quality management software for medical device industry

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Greenlight Guru - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Greenlight Guru overview

What is Greenlight Guru?

Greenlight Guru is a cloud-based quality management software (QMS) designed to help businesses in the medical device industry create, launch, and manage custom workflow templates to streamline operations across multiple departments and teams. The platform allows organizations to automate quality procedures by integrating compliance and risk management guidelines into design and development processes.

The Greenlight Go, a premarket solution includes design control functionality, which enables enterprises to map resources with components, view relationships between objects, create traceability matrix, and track progress to ensure timely completion of projects. It offers a host of features such as historical data, electronic signature capturing, risk management, corrective actions and preventive actions (CAPAs) monitoring, change management, and more.

The document management module in Greenlight Guru lets managers view and store documents in a centralized repository, provide role-based permissions to external and internal stakeholders, and add watermarks to ensure data security. Administrators can also view, assign, escalate, and track feedback and complaints and maintain version history to conduct external or internal audits and inspections using Greenlight Grow, the post-market QMS module.

Starting price

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Pros & Cons

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Project eQMS

Compliance for Medical Devices

Training and Learning Curve

Ease of Use

Bugs and Issues

Greenlight Guru’s user interface

Ease of use rating:

Greenlight Guru pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(27)
5(49)

What do users say about Greenlight Guru?

What makes it even worse is that it is not configurable

Select to learn more


Who uses Greenlight Guru?

Based on 80 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Devices
Information Technology and Services
Alternative Medicine
Retail
Others

Use cases

Quality Management
Corrective and Preventive Action

Greenlight Guru's key features

Most critical features, based on insights from Greenlight Guru users:

Electronic signature
Document management
Quality control
Training management
Complaint management
Change management
Defect tracking

All Greenlight Guru features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Approval process control
Audit management
Audit trail
Change management
Communications management
Complaint management
Compliance management
Corrective and preventive actions (capa)
Data import/export
Data visualization
Defect tracking
Document coding & control
Document management
Document review
Document storage
Document templates
Electronic signature
Email alerts
Incident management
Inspection management
ISO standards management
Maintenance management
Monitoring
Nonconformance tracking
Policy management
Quality control
Real-Time data
Reminders
Reporting & statistics
Risk assessment
Risk management
Root cause analysis
Supplier management
Supplier quality control
Task management
Third-Party integrations
Training management
Version control
Workflow management

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Greenlight Guru integrations (2)

Integrations rated by users

We looked at 80 user reviews to identify which products are mentioned as Greenlight Guru integrations and how users feel about them.

Jira logo
Jira

Integration rating: 4.0 (1)

Other top integrations

Greenlight Guru customer support

What do users say about Greenlight Guru customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Greenlight Guru customer support.

Widespread user sentiment highlights Greenlight Guru's fast, knowledgeable, and friendly customer support team.

A significant portion of users appreciate easy access to support via chat, help center, and tutorials.

Common user feedback notes the team is proactive in resolving issues and implementing user suggestions.

A minority of users report customer service feels impersonal, with scripted responses and lack of empathy.

Select users mention difficulty getting help and dissatisfaction with support during contract disputes.

Support options

Faqs/forum
Knowledge base
Email/help desk
Chat

Training options

Webinars
Documentation
Live online
Videos

To see what individual users say about Greenlight Guru's customer support, check out the review snippets below.

“Workshop Software is a reliable and efficient solution for auto repair shops looking to automate daily tasks and manage operations seamlessly. While customisation and mobile functionality could be better, it’s a solid choice for workshops wanting an all-in-one management tool.”

WW

William W.

Production Technician

“Products and services were excellent.”

AO

Alcira O.

Therapist

“The product didn't work as advertised, the service was shoddy, and the respect for the customer simply wasn't there.”

AE

Andre E.

CEO

“Too expensive, terrible customer service and attention.”

HZ

Hector Z.

CEO

Greenlight Guru FAQs

Q. Who are the typical users of Greenlight Guru?

Greenlight Guru has the following typical customers:
Small Business, Mid-size Business, Freelancers

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Q. What level of support does Greenlight Guru offer?

Greenlight Guru offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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