MasterControl Pricing, Features, Reviews & Comparison of Alternatives

MasterControl Reviews


Enterprise Quality Management

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MasterControl is an electronic quality management system (eQMS) that enables life science companies to eliminate paper-based quality processes, and observe regulatory standards. With MasterControl, organizations can improve on compliance with FDA regulations and ISO quality standards, while increasing manufacturing efficiency and product quality.

The web-based solution helps organizations automate GxP processes, and link each stage in a product's development lifecycle with every department. Automated routing and escalation help ensure quick responses to inputs from departments such as engineering, regulatory, manufacturing, QA, sales and marketing.

MasterControl's eQMS helps automate and streamline document, change, and training control, as well as corrective/preventive action (CAPA), audits, customer complaints, and other quality and business processes. The solution helps users with automating task assignment, scheduling, tracking, escalation, follow-up and more.

Training management features include assignment automation and tasks monitoring, as well as the sequencing of training courses. MasterControl’s nonconformance features help identify, evaluate, review and handle nonconforming materials. Quality audit management helps track basic audit information and findings, and automates the scheduling of recurring audit-related activities. Users can streamline the complaint-handling process using a multi-page form that customers can access from virtually anywhere.

MasterControl Pricing

Starting from: $1000.00/month

Pricing model: Subscription

Contact MasterControl for detailed pricing information.

Key Features of MasterControl

  • Document control
  • Corrective and preventive action system
  • Change control
  • Training management
  • Nonconformance automation software
  • Quality audit management
  • Customer complaints software
  • Forms-based processes automation
  • Electronic submissions
  • Document approval
  • Automated task assignment/routing
  • Automate scheduling, follow-up, tracking, escalation, review
  • Approval of all documents-based processes
  • Best-practice "8D" process
  • Streamline the change control procedure
  • Priority levels
  • Risk assessment and classification
  • Customizable reports
  • Real-time status
  • Automate assignment and monitoring of training tasks
  • Sequencing of training courses
  • Group sign-off
  • Automate, streamline, and manage the audit process
  • Tracking capabilities
  • Advanced reporting capabilities
  • Templates
  • Corrective actions (CAPA)
  • Defect tracking
  • Incident management
  • ISO standards management

MasterControl Screenshots (8)

MasterControl screenshot: MasterControl's main menu and dashboard modulesMasterControl screenshot: Track and organize documents electronically and create foldersMasterControl screenshot: The module handles every type of document, regardless of the software used to create it MasterControl screenshot: Record important information in the module's Document InfoCard MasterControl screenshot: Efficient automated paths for complaintsMasterControl screenshot: A validated customer complaint can be used to launch issue review processes MasterControl screenshot: Simple drag-and-drop calendar for avoiding scheduling conflictsMasterControl screenshot: Within the supplier module, vendor lists are tracked and approved in a centrally connected location


Intended Users
Large Enterprises, Mid Size Business
Devices Supported
Supported Countries
United States
Supported Languages
Support Options
Knowledge Base, Online Support, Phone Support

Alternatives to MasterControl


MasterControl enables users to streamline and automate task assignment/routing, scheduling, escalation, tracking, follow-up, review, and approval of all documents-based processes.

The MasterControl CAPA system tracks incidents and guides quality teams through CAPA implementation.

Customizable reports provide users with real-time status reports of the entire quality system, including change control tasks.

MasterControl streamlines complaint-handling with a simple, three-stop process in a pre-configured, multi-page form.

MasterControl facilitates electronic submissions of FDA applications, and provides assembling control and documentation tracking.


Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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