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Elementool Help Desk Logo

Help desk software

Table of Contents

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Elementool Help Desk - 2026 Pricing, Features, Reviews & Alternatives

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Elementool Help Desk overview

What is Elementool Help Desk?

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.

Help Desk's robust incident life cycle management allows you to track customer inquiries, prioritize, assign calls to team members, and generate reports. Help Desk contains everything needed to track and resolve all aspects of your customer support.

With Help Desk, you can place a knowledge base search box on your website to allow your customers and team members to get immediate access to answers about your products, company or any other issue. In addition, Help Desk generates an HTML form to place on your website which enables customers, team members and others to submit issues to your account, directly from your website-without the need to login to your account on Elementool’s website.

See why companies like Motorola, BP, and Best Buy are using Help Desk.

Starting price

89.99

Alternatives

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Elementool Help Desk reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Elementool Help Desk's key features

Most critical features, based on insights from Elementool Help Desk users:

Alerts/Escalation
Call center management
Macros/Templated responses
API

All Elementool Help Desk features

Features rating:

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Elementool Help Desk pricing

Value for money rating:

Starting from

89.99

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Elementool Help Desk price and value

Value for money rating:

Elementool Help Desk integrations (1)

Elementool Help Desk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Elementool Help Desk FAQs

Q. What type of pricing plans does Elementool Help Desk offer?

Elementool Help Desk has the following pricing plans:
Starting from: $89.99

These products have better value for money


Q. Who are the typical users of Elementool Help Desk?

Elementool Help Desk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Elementool Help Desk support?

Elementool Help Desk supports the following languages:
English


Q. Does Elementool Help Desk support mobile devices?

Elementool Help Desk supports the following devices:
Android


Q. Does Elementool Help Desk offer an API?

Yes, Elementool Help Desk has an API available for use.


Q. What other apps does Elementool Help Desk integrate with?

Elementool Help Desk integrates with the following applications:
Elementool Issue Tracking

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