getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

HelpCrunch Logo

Customer Communication tool for support, marketing & sales

Last updated: March 2026

HelpCrunch Alternatives & Competitors (2026)

Top 9 free alternatives

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Slack logo

A single place for team communication and workflows

learn more
logo
Slack
logo
HelpCrunch

0.1

4.6

Value for money

4.7
8.75
per user/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Archiving & Retention

5/5

Authentication

4.8/5

Audio Capture

4.6/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
logo
LiveChat
logo
HelpCrunch

0.2

4.5

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
HelpCrunch
4.7

Value for money

4.7
15
per user/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
HelpCrunch

0.5

4.2

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
HelpCrunch

0.2

4.5

Value for money

4.7
24.17
flat rate/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
HelpCrunch

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
HelpCrunch

0.2

4.5

Value for money

4.7
9
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Intercom logo

AI-powered customer service with helpdesk

learn more
logo
Intercom
logo
HelpCrunch

0.7

4.0

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Bitrix24 logo

All in one business management workspace

learn more
logo
Bitrix24
logo
HelpCrunch

0.5

4.2

Value for money

4.7
61
flat rate/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Salesforce Service Cloud logo

AI powered customer service management platform

learn more
logo
Salesforce Service Cloud
logo
HelpCrunch

0.5

4.2

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Alerts/Notifications

4.7/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
logo
TeamSupport
logo
HelpCrunch

0.3

4.4

Value for money

4.7
29
per user/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Help Scout logo

Cloud-based customer support platform

learn more
logo
Help Scout
logo
HelpCrunch

0.3

4.4

Value for money

4.7
55
flat rate/per month

Starting price

15
per user/per month

0.3

4.3

Functionality

4.6

Chat/Messaging

4.9/5

Alerts/Notifications

4.5/5

Access Controls/Permissions

4.5/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

HubSpot CRM logo

CRM and lead management solution

learn more
logo
HubSpot CRM
logo
HelpCrunch

0.4

4.3

Value for money

4.7
20
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Activity Tracking

4.6/5

Alerts/Notifications

4.5/5

Activity Dashboard

4.4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
logo
EngageBay CRM
logo
HelpCrunch
4.7

Value for money

4.7
14.99
per user/per month

Starting price

15
per user/per month
4.6

Functionality

4.6

A/B Testing

5/5

Activity Tracking

5/5

Alerts/Notifications

4.8/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Front logo

AI-enabled customer service platform for collaboration

learn more
logo
Front
logo
HelpCrunch

0.6

4.1

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4.3/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

HappyFox Help Desk logo

Helpdesk, customer support software

learn more
logo
HappyFox Help Desk
logo
HelpCrunch

0.2

4.5

Value for money

4.7
24
per user/per month

Starting price

15
per user/per month

0.2

4.4

Functionality

4.6

Assignment Management

5/5

Access Controls/Permissions

4/5

Alerts/Escalation

4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Deskpro logo

Customer service software you can depend on

learn more
logo
Deskpro
logo
HelpCrunch

0.2

4.5

Value for money

4.7
39
per user/per month

Starting price

15
per user/per month

0.1

4.5

Functionality

4.6

Access Controls/Permissions

5/5

Alerts/Escalation

3.5/5

Activity Dashboard

N/A

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
logo
HubSpot Service Hub
logo
HelpCrunch

0.5

4.2

Value for money

4.7
15
per user/per month

Starting price

15
per user/per month

0.5

4.1

Functionality

4.6

Automated Routing

5/5

Alerts/Notifications

4.7/5

Access Controls/Permissions

4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Genesys Cloud CX logo

AI-enabled experience orchestration platform

learn more
logo
Genesys Cloud CX
logo
HelpCrunch

0.6

4.1

Value for money

4.7
75
per user/per month

Starting price

15
per user/per month

0.4

4.2

Functionality

4.6

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5

Yonyx logo

Decision tree driven Interactive guides for customer service

learn more
logo
Yonyx
logo
HelpCrunch
4.7

Value for money

4.7
25
per user/per month

Starting price

15
per user/per month

0.1

4.7

Functionality

4.6

Catalog Management

5/5

API

4.9/5

Call Center Management

4.8/5

Top Features

Catalog Management

5/5

AI Copilot

4.5/5

Alerts/Escalation

4.4/5