App comparison
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HelpCrunch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication tool for support, marketing & sales
HelpCrunch Alternatives & Competitors (2026)
Top 7 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.5
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI-First Platform to Support Customers and Boost Sales
0.2
Value for money
Starting price
0.1
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.3
Value for money
Starting price
0.3
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
Value for money
Starting price
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
0.2
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.2
Value for money
Starting price
0.1
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.6
Value for money
Starting price
0.2
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.3
Value for money
Starting price
0.3
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.6
Value for money
Starting price
0.4
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
0.4
Value for money
Starting price
0.1
Functionality
Transfers/Routing
5/5
Third-Party Integrations
5/5
Surveys & Feedback
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support platform
0.3
Value for money
Starting price
0.3
Functionality
Real-time Consumer-facing Chat
5/5
Document Management
5/5
Knowledge Management
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support, engage, and convert customers on a single platform.
0.1
Value for money
Starting price
0.2
Functionality
Support Ticket Management
5/5
Self Service Portal
5/5
Real-Time Monitoring
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Chatbots, Messaging & Live Chat for Businesses
0.5
Value for money
Starting price
0.3
Functionality
Third-Party Integrations
5/5
Proactive Chat
5/5
Dashboard
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.2
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
0.5
Value for money
Starting price
0.1
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.3
Value for money
Starting price
0.3
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
0.3
Value for money
Starting price
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent for call center automation
0.2
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Dashboard
5/5
Power Dialer
5/5
Top Features
Email Management
5/5
Document Storage
5/5
Multi-Channel Communication
5/5
