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LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot....
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales,...
Starting from
19
/user
Per month
Starting from
15
/user
Per month
Pros
Pros
Cons
Cons
User reviews that mention these apps
Girithara P.
Computer Software, 1-10 employees
Used daily for less than 6 months
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It’s Live chat and email pipeline integration
Livechat and email Automation. Some what slow interface.
Appreciate your review!
Dion T.
Used daily for less than 6 months
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Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customisable features. and a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
I like everything about the HelpCrunch Livechat/Support product. I didn't find a thing that i don't like.
Madhu R.
Information Technology and Services, 501-1,000 employees
Used daily for 1-2 years
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Awesome tool, within the budget, if you are looking for a LiveChat tool go for it
I can see what are the pages visited by the user while chatting email follow up restricting spam timezones availability and more
User is able to return to chat even after we block them
Thanks Madhu!
Lazar P.
Verified reviewer
Computer Networking, 1-10 employees
Used daily for less than 6 months
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11/10. Thanks to HelpCrunch, I managed to triple the engagement on my personal website and manage to simplify the process of giving stuff for free with a single click. Also, according to visitors, they had top notch thanks to HelpCrunch.
I’m using a pro version od LiveChat and I must say it is AWESOME! 🔥 While I was redesigning my personal website, I had a goal to make it truly unique, and HelpCrunch made it happen :)
Everything is good, there’s truly nothing I dislike.
Your review made our team's day! Thanks much, Lazar :)
Matthew S.
Chemicals, 11-50 employees
Used daily for less than 6 months
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HelpCrunch were really helpful (no pun intended). Set up a custom pricing plan for my needs within an hour.
Better value for money for the features I needed. For me it was important to have different customised widgets for different domains. I've been a LiveChat customer for a number of years but the pricing for the customisable widgets drove me away in the end. Software is super easy to use and personally I prefer the simpler and more modern appearance of the widget and the admin interface.
With HelpCrunch the price you pay is per agent that you set up. With some other systems the price you pay is per logged in/online user. I wanted to set up more users but only have a smaller number logged in at any one time. In the end, I calculated that I still made a significant saving compared to the same features on LiveChat and better still I was able to talk to HelpCrunch and they set up a custom plan for me.
Appreciate your detailed review, Matthew! We're really glad to have you with us.