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HelpMate Logo

Customer support platform for growing businesses

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HelpMate - 2026 Pricing, Features, Reviews & Alternatives

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HelpMate overview

What is HelpMate?

HelpMate is a customer support software designed to give growing businesses the tools they need to provide a better customer experience. It helps businesses organize incoming messages in a team inbox, manage a knowledge base, and track support tickets on a unified platform.

HelpMate offers various features, including a unified team inbox, a knowledge base for faster customer responses, and customizable chat widgets for your website.

Starting price

12 /
per month

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HelpMate’s user interface

Ease of use rating:

HelpMate reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

HelpMate's features

Inbox management
Knowledge base management
Multi-Channel communication
Support ticket management

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HelpMate pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

12

Per month

Team

49

Per month

Advanced

69

Per month

User opinions about HelpMate price and value

Value for money rating:

HelpMate support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation

HelpMate FAQs

Q. What type of pricing plans does HelpMate offer?

HelpMate has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of HelpMate?

HelpMate has the following typical customers:
Freelancers, Small Business


Q. What languages does HelpMate support?

HelpMate supports the following languages:
English


Q. Does HelpMate offer an API?

No, HelpMate does not have an API available.


Q. What level of support does HelpMate offer?

HelpMate offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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