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HotelRunner Logo

Online sales and distribution management software for hotels

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HotelRunner - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

HotelRunner overview

What is HotelRunner?

HotelRunner is an online sales and distribution management software designed for all types of properties including individual hotels, chains, hostels, and villas. The platform helps create innovative sales channels, improve international brand recognition, reach more customers, and boost profits.

HotelRunner offers real-time sales visibility and management, international distribution capabilities, and automated advertising solutions. Its built-in online pre-booking engine enables hotels to take booking requirements from travel agencies. It allows businesses to communicate with customers through email marketing and engage with returning guests and referrals to improve business opportunities.

HotelRunner lets hotels list their properties on their own website or on other digital channels using a dedicated HTML code.

Starting price

9.95flat rate /
per month

Alternatives

with better value for money

HotelRunner’s user interface

Ease of use rating:

HotelRunner pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(7)
5(18)

What do users say about HotelRunner?

customer service is bad is almost impossible to find somebody to help you and when they do they just send a link and you have to be on you own!

Select to learn more


Who uses HotelRunner?

Based on 32 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality
Hospital & Health Care
Human Resources
Automotive

Use cases

Channel Management
Reservations

HotelRunner's key features

Most critical features, based on insights from HotelRunner users:

Pipeline management
Lead management
Dynamic pricing
Incentive management
Order management

All HotelRunner features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Availability management
Billing & invoicing
Booking management
Booking notes
Calendar management
Calendar sync
Campaign management
Channel analytics
Channel management
Commission management
Content management
CRM
Customer database
Customer history
Customer support
Customizable branding
Customizable reports
Customizable templates
Data import/export
Data synchronization
Discount management
Dynamic pricing
Electronic payments
Email templates
Group reservations
Incentive management
Inventory control
Inventory management
Inventory tracking
Invoice management
Lead management
Mobile access
Multi-Channel distribution
Multi-Channel management
Multi-Channel marketing
Multi-Language
Multi-Location
Online booking
Order management
Partner management
Partner portal
Payment processing
Performance metrics
Pipeline management
Price/Margin management
Promotions management
Rate management
Real-Time analytics
Real-Time data
Real-Time updates
Reporting/Analytics
Reporting & statistics
Room booking
Sales reports
SMS messaging
Social media integration
Task management
Template management
Third party booking
Third-Party integrations
Website integration

HotelRunner alternatives

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9.95

Per month

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eZee Centrix logo
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HotelRunner pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

0.00

Features included:

  • Extra Services
  • Metasearch Platforms
  • Other Integrations
  • Payment Methods
  • Property Management
  • Revenue Management Systems
  • Systems

Plus

9.95

Per month

Features included:

  • Extra Services
  • Metasearch Platforms
  • Other Integrations
  • Payment Methods
  • Property Management
  • Revenue Management Systems
  • Systems

User opinions about HotelRunner price and value

Value for money rating:

To see what individual users think of HotelRunner's price and value, check out the review snippets below.

“Avoid them at all costs if you can.”
ST

Sam T.

Manager

“customer service is bad is almost impossible to find somebody to help you and when they do they just send a link and you have to be on you own!”
NW

Natalia W.

owner

HotelRunner support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
Knowledge Base

Training options

Webinars
Live Online
In Person
Documentation
Videos

HotelRunner FAQs

Related categories