Lodgify Pricing, Features, Reviews & Alternatives

Lodgify

Vacation Rental Software with a Website Builder

4.34/5 (321 reviews)

Lodgify overview

What is Lodgify?

Lodgify is a vacation rental software with an all-in-one solution that allows owners and property managers to easily create their own vacation rental website and accept online bookings. Owners can manage all reservations from one place and synchronize property data with their booking channels. Whether you own a single vacation rental or manage 500+ vacation properties, Lodgify has the right tools for you to increase your online bookings and simplify the management of your business.
www.lodgify.com

Pricing

Starting from
$11/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, German, Italian, Spanish, French
Lodgify screenshot: Vacation rental website templateLodgify screenshot: Booking engineLodgify screenshot: Booking EngineLodgify screenshot: Vacation rental website templateLodgify screenshot: Vacation rental website templateLodgify screenshot: Vacation rental website template

Lodgify user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.1
  4.2
  4.3
Deanna Q.

A game changer for vacation rentals

Used daily for 1-2 years
Reviewed 2018-01-04
Review Source: Capterra

Pros
Relatively simple to use. I was able to set up my site and reservation system in less than a week. Site works extremely well on mobile devices (which is huge). I am starting to get a lot of direct online bookings which is amazing. The customer service is very good - I have asked several detailed how-to questions. In one case, I wanted to do something that is not part of the Lodgify product. The service rep researched other ways to accomplish the task and integrate into my site. She sent me detailed instructions and even links to assist me. Not many companies will take the time to do that! Finally, the workflow aspect of the reservation system is a huge time saver. It is so nice to be able to set up automatic payment reminders, send rental agreements and canned emails automatically! Gives me time to worry about running my business and expanding the website instead of doing all the manual processes associated with bookings.

Cons
Some of the widgets are a little restrictive. I have managed to work around most of them. My only other complaint is that if you respond to an inquiry with a quote, the system automatically blocks the dates with a tentative booking. I sync my HomeAway, VRBO etc calendars with my Lodgify calendar, so the tentative block causes those calendars to show unavailable. In this business, the conversion rate on inquiries is not high enough to block dates simply because someone sent an inquiry.

Response from Lodgify


Hi Deanna, thank you for reviewing your Lodgify experience. We're happy to hear how quickly and easily you were able to get your website up and running.

It's a very positive sign you are already achieving direct bookings on your website, we hope this continues to make up an even larger portion of your reservations this year!

We're glad our agents were able to go above and beyond to help you find the solution to your query. We look forward to seeing you expand your website throughout 2018!

Regarding the tentative booking on inquiries, we have recently updated our system and now, inside your policy settings, you can decide the quote expiry time. The default is one week, but you can change this to suit your properties. If the guest does not accept the quote within this time frame, your calendar will automatically be re-opened. For further details on this matter, please get in touch with your support agent.

Have a great booking-filled year! The Lodgify Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Frank H.

Super Allround-Lösung zur Selbstvermarktung unseres Ferienhauses

Used weekly for less than 6 months
Reviewed 2021-01-26
Review Source: Capterra

Der Support hat mich bislang positiv überrascht. Dieser ist zwar an der Hotline nur auf Englisch aber dafür sehr ausdauernd und geduldig. Schriftliche Anfragen werden gerne auch in Deutsch beantwortet. Insgesamt bin ich bislang sehr zufrieden.

Pros
Lodgify umfasst (fast) alles, was ich mir für die Vermarktung gewünscht habe. Es vereint den Website-Baukasten, es administriert die Website-Domain, es bietet umfassende Möglichkeiten zur Verwaltung und Abrechnung von Ferienimmobilien. Ich selbst verwalte damit nur 1 Haus, allerdings lassen sich auch problemlos mehrere Immobilien anbinden. Super einfach ist auch das Erstellen mehrsprachiger Webseiten. Auch hier gibt es noch etwas Luft nach oben, indem man z.B. die Inhalte der Webseiten auch per Auswahl übersetzen ließe. Habe ich über die STandard-Objektseien hinaus eigene Webseiten entworfen, so muß ich diese derzeit mit einem externen Übersetzungsprogramm übersetzen und in der Zielsprache per drag & drop einfügen. Die Seitenstruktur wird aber in allen Sprachen übernommen und auch die Seitentitel werden automatisch übersetzt. Das Übersetzen im Programm geht bislang nur bei den Standard-Seiten, die die unmittelbare Objektverwaltung administrieren.

Cons
Insgesamt bin ich sehr zufrieden mit meiner Entscheidung für Lodgify! Ich sehe in wenigen Punkten Verbesserungsmöglichkeiten, z.B.: - die Seite zur Emailkommunikation mit den Gästen könnte übersichtlicher sein - ich würde mir wünschen, dass der Professional-Zugang schon die Gäste-App enthält. Ich bin mir noch unsicher, ob sich der Aufpreis für die Ultimate-Version für mich lohnt - die Kalender-Darstellung könnte farbiger oder prägnanter schwarz-weiß-grau sein, insgesamt ist Webseite "Verfügbarkeit" ausbaubar. So wäre es schick, wenn man gleich von dort ausgehend einen Zeitraum markieren und für eine Buchungsanfrage aussuchen könnte - die Cookie-Policy im Webseite-Baukasten bedürfte eines Updates, so daß man zwischen notwendigen Cookies und Komfort-Cookies wählen kann. Wishlist: - 360°-Rundgänge in Verbindung mit Grundrissen anwenderfreundlich als widget im Baukasten integrieren (ich weiß es gibt schon Möglichkeiten z.B. über google)

Response from Lodgify


Hi Frank, thank you for taking the time to review your experience with Lodgify! We're so pleased to hear you had such an easy time building your website. We're also thrilled to know you are happy with our software and our Support team. We have shared your suggestions and wishes with the rest of the team and will continue to improve our product. Best wishes, The Lodgify Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Richie R.

Great Property Management software for vacation rentals!

Used daily for 2+ years
Reviewed 2021-06-16
Review Source: Capterra

I've been with Lodgify for several years and have been impressed with their continued improvements and enhancements in the software and they have options that make it very affordable even if you only have one property or multiple properties.

Pros
The new property management modules give so many options there are too many to mention but they have everything needed to successfully operate a short-term/vacation rental business.

Cons
The payment integration with AirBnB needs a little tweaking as payments from AirBnB don't include taxes since they pay taxing authorities directly but the integration reports the taxes as income on the software side and consequently appears to leave a balance owed on the part of the guest. The only two options are to leave the balance showing or to enter a payment even though there was not a payment for that component. I'm not certain if it is anything that Lodgify can do anything about or if it needs to be AirBnB or both.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marie L.

Looks fantastic but Crashes frequently and backend needs improvement

Used daily for less than 6 months
Reviewed 2018-07-01
Review Source: Software Advice

I'd really love it, even without the mobile app if they fixed the default search to allow you to set a minimum and if the website did not crash so often.

Pros
User friendly. It looks great and, when it's working, the site is intuitive and easy for new site visitors to figure out. Searching the calendar is simple so guests can see overall availability. Having a full photo gallery is great- you are not limited with images.

Cons
You can not add custom pages beyond the template that is already there. We connect it to our already existing website so we can lead people to our page that sells gift certificates etc and to our faqs. The website crashes frequently. So far we have been using the website for 8 weeks and in that time we have experienced 4 major crashes (2 on weekends when there is no tech support) that have lasted all day and prevented anyone from being able to book or see our site listings. I'd estimate this has cost us lost revenue from bookings. No small number as our website does. We have reached out to lodgify each time and though nice, they never seem to know what the problem could be and when it works again they just say "well it's working now!"...until the next system fail. If you have a two night minimum there is no way to make the search default to two nights- it defaults to one night and if someone clicks search it just looks like you have absolutely no availability. for example if they put in July 6th as the check in date then July 7th is automatically entered as the checkout date (even if you have a two night minimum. There is no way to let the people know they have to enter in two dates on the mobile version (where most of our users come from) so many of our users just give up and think we are completely booked all the time. The only place to write that we require two nights is in the site descriptions and we have to go through a paragraph explaining that guests must search for two nights in order to see availability. This might not sound like a big deal but if it automatically defaulted to two nights then we'd see a 20% increase in bookings as people would not give up before reading the site descriptions. People might want to only pay for one night, but they would book for two if they realized there was a two night minimum. They also lied to us when we signed up in order to get our payment and assured us that there would be a mobile app within a week of when we signed up. We let the sales agent know this was very important to us and she guaranteed it. When I contacted someone a month later asking about the status of their mobile app the person I spoke to said he had no knowledge of any mobile app and there were no plans for one and tried to tell me I had misunderstood (nope- had it in writing over an email).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Peter C.

Exceptional Value for Money

Used daily for 2+ years
Reviewed 2021-05-15
Review Source: Capterra

I worked with software providers for years in my Corporate life (pre-entrepreneur) and it can be difficult to separate the struggles of day-to-day troubleshooting, with the lifetime value a software provider brings to the table. Of course there are issues with the Lodgify software and sometimes it can feel frustrating when they aren't resolved immediately. That said, when looking back at our 3 year relationship with Lodgify, it's impossible to deny that Lodgify as brought INCREDIBLE value to our business. Most importantly, their Customer Support REALLY REALLY cares about finding genuine solutions that make managing our business just a little bit easier.

Pros
Exceptional Feature Set for the Money Exceptional Customer Support Website Design is Simple and Intuitive Channel Management and Integration with Dynamic Pricing Works Well

Cons
Any software will have bugs and require fixes. Wouldn't consider anything a "CON" though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lodgify pricing

Starting from
$11/month
Pricing options
Free trial
Subscription
View Pricing Plans

Lodgify offers scalable subscription plans based on a monthly fee, for both vacation rental owners and managers with 1 to 500+ properties. No set-up fees and no commissions.

Lodgify features

API
Activity Dashboard
Alerts/Notifications
Electronic Payments
Reporting/Analytics
Third Party Integrations

Access Controls/Permissions (166 other apps)
Activity Tracking (166 other apps)
Billing & Invoicing (261 other apps)
Customer Database (165 other apps)
Customizable Reports (187 other apps)
Data Import/Export (228 other apps)
Document Management (223 other apps)
Inventory Management (270 other apps)
Invoice Management (178 other apps)
Mobile Access (170 other apps)
Quotes/Estimates (171 other apps)
Reporting & Statistics (316 other apps)
Scheduling (190 other apps)
Search/Filter (202 other apps)

Additional information for Lodgify

Benefits

Lodgify’s stong, browser-based service enables vacation rental owners and managers to easily create a website for their properties and manage their reservations in real-time, without paying commission.