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i-doit Logo

IT documentation and CMDB solution

Table of Contents

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i-doit - 2025 Pricing, Features, Reviews & Alternatives

What is i-doit?

i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

i-doit enables organizations to document and track IT systems in accordance with ITIL best practices. The platform allows users to gain insights into the performance of their software and hardware assets, visualize relationships between components, and configure their IT environment. It offers various features, including advanced rights management, customizable reports, and graphical displays such as IP address lists and rack views.

i-doit lets teams create custom CMDB data models and import data from various external sources, and utilize auto-discovery to map their network. Its open API allows it to function as a powerful configuration management engine for other service management software.

Starting from

48.65

Per month

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i-doit's key features

Most critical features, based on insights from i-doit users:

Configuration Management
Inventory Management
Contract/License Management
Knowledge Base Management
Change Management
Device Auto Discovery

All i-doit features

Features rating:

Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Asset Lifecycle Management
Asset Tracking
Audit Management
Availability Management
Barcode/Ticket Scanning
Client Portal
Collaboration Tools
Compliance Management
Compliance Tracking
Configurable Workflow
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Mapping
Data Visualization
Drag & Drop
Email Management
Help Desk Management
Impact Management
Incident Management
IT Asset Management
IT Asset Tracking
License Management
Maintenance Management
Monitoring
Performance Monitoring
Prioritization
Problem Management
Project Management
Relationship Mapping
Release Management
Reporting & Statistics
Reporting/Analytics
Request Assignment
Scheduled/Automated Reports
Self Service Portal
Service Catalog
Service Level Agreement (SLA) Management
Single Sign On
SSL Security
Supplier Management
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Third-Party Integrations
User Management
Widgets
Workflow Management

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i-doit pricing

Value for money rating:

Starting from

48.65

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

i-doit integrations (7)

Integrations rated by users

We looked through 13 user reviews, to identify which products are mentioned as i-doit integrations, and what is the users perception.

Zammad logo
Zammad

Integration rating: 5.0 (1)

Checkmk logo
Checkmk

Integration rating: 5.0 (1)

i-doit support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

i-doit reviews

Overall rating

4.7

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

9

4

0

0

0

i-doit FAQs

Q. What type of pricing plans does i-doit offer?

i-doit has the following pricing plans:
Starting from: €48.65/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of i-doit?

i-doit has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does i-doit support?

i-doit supports the following languages:
English, German, Spanish


Q. Does i-doit offer an API?

Yes, i-doit has an API available for use.


Q. What other apps does i-doit integrate with?

i-doit integrates with the following applications:
Nagios XI, Microsoft Azure, Lansweeper, Checkmk, OTRS, Zammad


Q. What level of support does i-doit offer?

i-doit offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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