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iiQ Ticketing

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The help desk built for schools.

iiQ Ticketing - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is iiQ Ticketing?

The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

Benefits of using iiQ Ticketing

School help desk software allows users to submit service requests for support issues, aiding in their efficient tracking and resolution. It automates IT service management (ITSM), reducing ticket resolution time and providing swift and effective support.

Schools benefit from distributing support workload, collaborating across teams, and leveraging a mobile app for convenient access to notifications and updates on service requests via mobile devices. A comprehensive help desk solution optimizes IT infrastructure and empowers support staff.

Starting from

No pricing info

Alternatives with better value for money

iiQ Ticketing's features

Access Controls/Permissions

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Activity Dashboard

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Activity Tracking

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Alerts/Notifications

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API

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Automated Routing

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Contact Management

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Customer Database

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Customer History

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Customizable Fields

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Customizable Forms

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Customizable Reports

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Data Import/Export

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Email Templates

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Event Calendar

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Forms Management

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Interaction Tracking

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IT Asset Management

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K-12

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Knowledge Base Management

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Online Payments

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Performance Metrics

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Prioritization

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Real-Time Chat

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Real-Time Notifications

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Remote Access/Control

(0)

Reporting & Statistics

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Reporting/Analytics

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Search/Filter

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Self Service Portal

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Single Sign On

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Student Information/Records

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Support Ticket Management

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Third-Party Integrations

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Workflow Configuration

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Workflow Management

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iiQ Ticketing alternatives

iiQ Ticketing

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Tidio

4.7

(462)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

HubSpot Service Hub

4.4

(170)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

iiQ Ticketing support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

iiQ Ticketing FAQs

Q. Who are the typical users of iiQ Ticketing?

iiQ Ticketing has the following typical customers:
Mid Size Business, Small Business

These products have better value for money

Q. What languages does iiQ Ticketing support?

iiQ Ticketing supports the following languages:
English

Q. Does iiQ Ticketing offer an API?

Yes, iiQ Ticketing has an API available for use.

Q. What other apps does iiQ Ticketing integrate with?

iiQ Ticketing integrates with the following applications:
PowerSchool SIS

Q. What level of support does iiQ Ticketing offer?

iiQ Ticketing offers the following support options:
Email/Help Desk

Related categories

Help Desk

K-12