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IT Care Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management solution
Table of Contents
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IT Care Center - 2026 Pricing, Features, Reviews & Alternatives
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IT Care Center overview
What is IT Care Center?
IT Care Center (ITCC) is an ITIL-aligned IT service management platform that combines automation, real-time insights, and the APEX low-code platform for custom workflows and integrations, simplifying and scaling IT operations for enterprises. Fully ITIL-compliant, ITCC enables teams to centralize key IT processes such as asset management, incident management, change management, and service catalog in a single, intuitive platform.
Teams can centralize IT activities for improved collaboration and efficiency across departments. It allows stakeholders to utilize the power of the built-in APEX low-code platform to create custom workflows, automate processes, and integrate with existing systems. Operators can leverage built-in analytics and visual BOT flows to improve IT performance. IT Care Center helps organizations simplify IT management, improve service delivery, and scale operations effectively.
Key benefits of using IT Care Center
Starting price
Alternatives
with better value for money
IT Care Center’s user interface
IT Care Center reviews
Overall rating
4.6
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.11/10
5
4
3
2
1
5
4
0
0
0
IT Care Center's key features
Most critical features, based on insights from IT Care Center users:
All IT Care Center features
Features rating:
IT Care Center alternatives
IT Care Center
Starting from
No pricing info
ManageEngine Endpoint Central
Starting from
795
Per year
Autotask PSA
Starting from
No pricing info
Zendesk Suite
Starting from
55
Per month
IT Care Center support options
Typical customers
Platforms supported
Support options
Training options
IT Care Center FAQs
IT Care Center has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does IT Care Center support?
IT Care Center supports the following languages:
English, Arabic, French, Hebrew, Spanish
Q. Does IT Care Center offer an API?
Yes, IT Care Center has an API available for use.
Q. What level of support does IT Care Center offer?
IT Care Center offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base