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ITC Cloud Logo

Business Communication. Simplified.

Table of Contents

ITC Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

ITC Cloud overview

What is ITC Cloud?

Step into the future of unified communications with ITC Cloud – the undeniable game-changer you've been waiting for! No more juggling multiple platforms and devices, say hello to seamless collaboration from any corner of the world, whether it's your trusty desk phone, handy cell phone, or reliable computer.

But what truly elevates ITC Cloud is our unwavering dedication to your success. Our 24/7 help desk is your beacon of support, ensuring your business thrives around the clock. We're not just about business; we're about boosting your efficiency, and providing a customer experience that will exceed your wildest expectations. From the very beginning and well beyond implementation, we're right there by your side. When it comes to taking your business communication to new heights, you can trust ITC Cloud to make it happen!

Starting price

19.99per user /
per month

Alternatives

with better value for money

ITC Cloud reviews

Overall rating

4.4

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

5

1

0

1

0

ITC Cloud's key features

Most critical features, based on insights from ITC Cloud users:

Voice mail
Mobile access
Call routing
Call recording
Two-Way audio & video

All ITC Cloud features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Call center management
Caller id
Call monitoring
Call recording
Call routing
Call tracking
Call transfer
Chat/Messaging
Collaboration tools
Customizable reports
Electronic faxes
IVR
Mobile access
Multi-Channel communication
Multi-User collaboration
Real-Time reporting
Recording
Reporting & statistics
Screen sharing
Single sign on
SMS messaging
Third-Party integrations
Two-Way audio & video
Video call recording
Video conferencing
Virtual backgrounds
Virtual voicemail
Voice mail
VoIP

ITC Cloud alternatives

ITC Cloud logo

Starting from

19.99

/user

Per month

Free trial
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Ease of Use
Features
Value for Money
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15

/user

Per month

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3CX logo
visit website

Starting from

350

Per year

Free trial
Free version
Ease of Use
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Customer Support
JustCall logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ITC Cloud pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

ITC Cloud Complete

22.99

/user

Per month

Features included:

  • Call Management & System Administration
  • Unlimited Calling (Inbound & Outbound)
  • Unlimited Internet Fax
  • Unlimited Business SMS
  • Click to Dial & Calling Screen Pop
  • Automatic Call Recording
  • Multi-Level/Multi-Language IVR
  • Google Speech to Text (Speak to IVR)
  • Google Text to Speech (Attendant, Voicemail, Queues)
  • Visual Call Reporting Dashboard
  • Custom Call Queues
  • Audio & Video Conference (25 Participants)
  • ITC Cloud+ App for Android & iOS

ITC Cloud for Microsoft Teams

19.99

/user

Per month

Features included:

  • Call Management & System Administration
  • Unlimited Internet Fax
  • Unlimited Calling (Inbound & Outbound)
  • Unlimited Business SMS
  • Click to Dial & Calling Screen Pop
  • Automatic Call Recording
  • Multi-Level/Multi-Language IVR
  • Google Speech to Text (Speak to IVR)
  • Google Text to Speech (Attendant, Voicemail, Queues)
  • Visual Call Reporting Dashboard
  • Custom Call Queues
  • Teams Softphone, Mobile App & Video

User opinions about ITC Cloud price and value

Value for money rating:

ITC Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

ITC Cloud FAQs

Related categories