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LiveChat
4.6
(1,105)

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Premium Customer Service Software for Live Chat & Help Desk

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App Info

Pricing

Features

Reviews

Alternatives

Integrations

LiveChat Alternatives

How do LiveChat alternatives compare?

User.com and LiveAgent stand out as its top competitors based on similarity, popularity and user reviews. When comparing LiveChat to its top 100 alternatives, Salesforce Sales Cloud has the highest rating, with monday.com as the runner-up, and LiveChat ranking 10th place. Salesforce Sales Cloud has the most reviews with a total of 15,729, while LiveChat has 1,105. Users say Salesforce Sales Cloud tops the list for value for money followed by Zoho CRM, while LiveChat comes in 10th. Users also say Salesforce Sales Cloud and Pipedrive are the easiest to use, while LiveChat takes 7th place.

How do I choose the best LiveChat alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.

What are the top 5 alternatives to LiveChat?

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Features

Pricing model

Devices supported

User rating

Organization types

Geographies served

Integrated with

Industry

Company size

Top 100 alternatives

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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Pricing

Starting from

$49/month

Value for money

4.6

0.1

4.5

What users say about User.com's value for money

Read all reviews

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

All the features you need for a friendly price for a startup.

GH

Gerald H.

Total

70

210

94

features in common

70

features in common

User.com's unique features

  • Dynamic Content

  • Visitor Management

  • Pre-Configured Bot

  • Multi-Company

LiveChat's unique features

  • File Management

  • Timeline Management

  • Offline Access

  • Labeling

LiveAgent

4.7
(1,002)

Great customer service starts with better help desk software

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

Read all reviews

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

70

185

94

features in common

70

features in common

LiveAgent's unique features

  • Email Address Extraction

  • Widgets

  • Agent Interface

  • Monitoring

LiveChat's unique features

  • Employee Profiles

  • Visual Analytics

  • Offline Access

  • Historical Reporting

Bold360

4.4
(26)

AI-powered customer engagement platform

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Pricing

Value for money

4.6

0.1

4.5

What users say about Bold360's value for money

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In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

54

84

94

features in common

54

features in common

Bold360's unique features

  • Content Management

  • Intent Recognition

  • Customer Segmentation

  • Virtual Assistant

LiveChat's unique features

  • Request Escalation

  • Authentication

  • Automated Routing

  • Visual Analytics

ProProfs Chat

4.8
(49)

Live chat software for websites

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Pricing

Starting from

$9/month

Value for money

4.7

0.2

4.5

What users say about ProProfs Chat's value for money

Read all reviews

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

Total

26

30

94

features in common

26

features in common

ProProfs Chat's unique features

  • Geolocation

  • Lead Capture

  • User Profiles

  • Callback Scheduling

LiveChat's unique features

  • Knowledge Management

  • Event Triggered Actions

  • Performance Metrics

  • Sales Reports

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

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Pricing

Starting from

$21/month

Value for money

4.7

0.2

4.5

What users say about LiveHelpNow's value for money

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Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.

JT

JASON T.

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Total

57

97

94

features in common

57

features in common

LiveHelpNow's unique features

  • PCI Compliance

  • Purchasing & Receiving

  • Behavior Tracking

  • Network Monitoring

LiveChat's unique features

  • Sales Reports

  • Applications Management

  • Archiving & Retention

  • Customer Surveys

Acquire

5.0
(19)

Multi-channel Customer Communication Platform

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Features

Total

35

47

94

features in common

35

features in common

Acquire's unique features

  • Video Support

  • Call Recording

  • Content Creation

  • Customer Engagement

LiveChat's unique features

  • Ratings / Reviews

  • Tagging

  • Request Escalation

  • Goal Setting / Tracking

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

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Pricing

Value for money

4.2

0.3

4.5

What users say about Conversational Cloud's value for money

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The software itself works well, but there are other more cost effective options out there.

JT

Jason T.

Overall, the return on investment here is HUGE.

TH

Thomas H.

Total

50

74

94

features in common

50

features in common

Conversational Cloud's unique features

  • Benchmarking

  • Customer Segmentation

  • Monitoring

  • Dashboard

LiveChat's unique features

  • Tagging

  • Ratings / Reviews

  • Archiving & Retention

  • Audit Management

Comm100 Live Chat

4.7
(101)

Free Live Chat Software with Unlimited Users and Chats

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Pricing

Value for money

4.5
4.5

What users say about Comm100 Live Chat's value for money

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Great Company-Great Service- Very cost effective.

RC

Russell C.

At Africa Sunset Travel Solutions, COMM100 is simply indispensable despite its high monthly costs.

AR

Anonymous Reviewer

Total

56

104

94

features in common

56

features in common

Comm100 Live Chat's unique features

  • Task Scheduling

  • Data Import/Export

  • User Management

  • Prioritization

LiveChat's unique features

  • Request Escalation

  • Archiving & Retention

  • Audit Management

  • "What If" Scenarios

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

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Features

Total

39

46

94

features in common

39

features in common

REVE Chat's unique features

  • Email Alerts

  • Call Transfer

  • Monitoring

  • Video Streaming

LiveChat's unique features

  • Real-Time Chat

  • Two-Factor Authentication

  • Self Service Portal

  • Help Desk Management

Userlike

4.6
(630)

Live chat and customer messaging for businesses of all sizes

learn moreCompare

Pricing

Starting from

€90/month

Value for money

4.4

0.1

4.5

What users say about Userlike's value for money

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It is a value for money solution with simple and elegant design. The apps for windows and android are very helpful.

NS

Nikolaos S.

Userlike is a great software for startups working on a budget. It does have its cons (more about that below), but the overall value for money we get from Userlike makes this a clear recommendation.

Christoph K.

Total

38

50

94

features in common

38

features in common

Userlike's unique features

  • Template Management

  • Dashboard

  • Email Distribution

  • Human Handover

LiveChat's unique features

  • Real Time Monitoring

  • Visitor Tracking

  • Self Service Portal

  • Goal Setting / Tracking

ClickDesk

3.7
(18)

Live chat for customer support

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Pricing

Starting from

$14.99/month

Value for money

3.6

0.9

4.5

What users say about ClickDesk's value for money

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I like that the integrated chat is bundled with the help desk. Other companies up charge for this service and it can get a little pricey.

Edward R.

The company will conveniently forget you cancelled their services and then bill you for the next term and say you are not eligible for a refund.

DF

DARRYL F.

Total

32

55

94

features in common

32

features in common

ClickDesk's unique features

  • Lead Distribution

  • Role-Based Permissions

  • Real Time Data

  • Call Reporting

LiveChat's unique features

  • Offline Form

  • SSL Security

  • Reporting & Statistics

  • Feedback Management

VeriShow

5.0
(5)

Video Chat, Cobrowsing, Screen sharing, Certified signature

learn moreCompare

Features

Total

12

24

94

features in common

12

features in common

VeriShow's unique features

  • Account Management

  • Contact Management

  • Content Delivery

  • Training Management

LiveChat's unique features

  • Interaction Tracking

  • Employee Profiles

  • Mobile Access

  • Real Time Analytics

Acobot

4.9
(30)

Self-learning conversational AI for lead nurture on websites

learn moreCompare

Pricing

Starting from

$29/month

Value for money

4.9

0.4

4.5

What users say about Acobot's value for money

Read all reviews

Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates.

RS

Rakesh S.

Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue.

LS

Lon S.

Total

12

57

94

features in common

12

features in common

Acobot's unique features

  • Channel Management

  • Chatbot

  • Shopping Cart

  • Website Integration

LiveChat's unique features

  • Goal Setting / Tracking

  • Email Management

  • Knowledge Management

  • Queue Management

SnapEngage

4.6
(108)

Live Chat Software for Sales and Support Teams

learn moreCompare

Pricing

Starting from

$16/month

Value for money

4.5
4.5

What users say about SnapEngage's value for money

Read all reviews

We have a small team here, and we really didn't need a huge amount of features. We wanted something simple and cost effective an Snap engage has been the PERFECT solution.

kd

kaylee d.

As a marketing agency we get to use the service for our own business and resell to clients. The flexibility of features and price plans is great.

AC

Alex C.

Total

26

29

94

features in common

26

features in common

SnapEngage's unique features

  • Monitoring

  • SMS Messaging

  • Audit Trail

LiveChat's unique features

  • Knowledge Management

  • Alerts / Escalation

  • Offline Access

  • Routing

Subiz

5.0
(10)

Website-integrated Live Chat Software

learn moreCompare

Features

Total

13

14

94

features in common

13

features in common

Subiz's unique feature

  • XML / RSS

LiveChat's unique features

  • Goal Setting / Tracking

  • Email Management

  • Knowledge Base Management

  • Performance Metrics

Olark

4.6
(455)

Happier customers live chat with Olark

learn moreCompare

Pricing

Starting from

$17/month

Value for money

4.4

0.1

4.5

What users say about Olark's value for money

Read all reviews

I have a small team and the relation ease of use, quality and price is high.

Salvador A.

Pricing is very simple.connection of this software available for free and for the money. It is having live chat, live chat automation.

SB

Sumanthan B.

Total

34

38

94

features in common

34

features in common

Olark's unique features

  • Monitoring

  • Video Conferencing

  • Workflow Management

  • Activity Tracking

LiveChat's unique features

  • Performance Metrics

  • Support Ticket Management

  • Routing

  • Feedback Management

Giosg

5.0
(1)

AI-powered chat for customer service and sales teams.

learn moreCompare

Features

Total

19

28

94

features in common

19

features in common

Giosg's unique features

  • Customizable Forms

  • Discount Management

  • Alerts/Notifications

  • Web Forms

LiveChat's unique features

  • Interaction Tracking

  • Email Templates

  • Macros/Templated Responses

  • Real Time Monitoring

Zendesk

4.4
(2,549)

Service-first CRM company that builds support & sales tools

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Pricing

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

Read all reviews

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

Total

64

198

94

features in common

64

features in common

Zendesk's unique features

  • Dashboard

  • Win / Loss Analysis

  • Problem Management

  • Outbound Call Center

LiveChat's unique features

  • Customer Support

  • Request Assignment

  • FAQ

  • Email Response Control

Freshdesk

4.5
(2,240)

Online helpdesk system and customer service software

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Pricing

Starting from

$19/month

Value for money

4.4

0.1

4.5

What users say about Freshdesk's value for money

Read all reviews

After searching for a while, I found Freshdesk, which was by far the best option with the best price. It's automated response system was one of my favorite features.

BM

Brian M.

Impressive, robust, reliable and very economical customer care managements software.

FG

Frederick G.

Total

50

126

94

features in common

50

features in common

Freshdesk's unique features

  • IVR / Voice Recognition

  • Complaint Management

  • Multi-Channel Management

  • Activity Tracking

LiveChat's unique features

  • Visitor Tracking

  • Proactive Chat

  • Audit Management

  • Authentication

EngageBay

4.6
(68)

Integrated sales & marketing software for growing teams

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Pricing

Starting from

$9.99/month

Value for money

4.8

0.3

4.5

What users say about EngageBay's value for money

Read all reviews

A great automation tool with a competitive price.

Jan Patrick T.

Best on the market - and certainly at this price.

SM

Sian M.

Total

45

203

94

features in common

45

features in common

EngageBay's unique features

  • Data Import/Export

  • Service Level Agreement (SLA) Management

  • Multivariate Testing

  • Territory Management

LiveChat's unique features

  • Summary Reports

  • Two-Factor Authentication

  • Ratings / Reviews

  • Timeline Management

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

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Pricing

Starting from

$24/month

Value for money

4.3

0.2

4.5

What users say about Wix Answers' value for money

Read all reviews

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Easy to use, professional, great value for money.

AR

Anonymous Reviewer

Total

52

89

94

features in common

52

features in common

Wix Answers' unique features

  • Virtual Assistant

  • Configurable Workflow

  • Real-time Updates

  • Status Tracking

LiveChat's unique features

  • Website Visitor Tracking

  • Request Assignment

  • Archiving & Retention

  • Audit Management

Bitrix24

4.0
(459)

100% free CRM, collaboration and communication tool suite

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Pricing

Starting from

$24/month

Value for money

4.2

0.3

4.5

What users say about Bitrix24's value for money

Read all reviews

It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose. Brilliant within the company social feature.

Irfan A.

They are responsive in their support. I enjoy how the various functions are available to low-price users.

AW

Anna W.

Total

57

358

94

features in common

57

features in common

Bitrix24's unique features

  • Discussions / Forums

  • Drag & Drop

  • Invoice History

  • Dependency Tracking

LiveChat's unique features

  • Survey/Poll Management

  • Archiving & Retention

  • Audit Management

  • Historical Reporting

elevio

4.6
(27)

Self-service support & customer education platform

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Pricing

Starting from

$79/month

Value for money

4.6

0.1

4.5

What users say about elevio's value for money

Read all reviews

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Total

37

97

94

features in common

37

features in common

elevio's unique features

  • Secure Login

  • To-Do List

  • SEO Management

  • Account Management

LiveChat's unique features

  • Real Time Notifications

  • Visitor Tracking

  • Search/Filter

  • Historical Reporting

Zoho Desk

4.5
(1,649)

Cloud-based help desk platform

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Pricing

Starting from

$14/month

Value for money

4.5
4.5

What users say about Zoho Desk's value for money

Read all reviews

Zoho Desk is a great help desk software - nice feature set at a good price.

Thiagarajan R.

Excellent value for money, great with customer support tracking, automation, control and KPIs and evaluation.

María Fernanda C.

Total

60

168

94

features in common

60

features in common

Zoho Desk's unique features

  • Activity Tracking

  • Multi-Location

  • Text Editing

  • Document Management

LiveChat's unique features

  • Timeline Management

  • Data Visualization

  • Goal Setting / Tracking

  • FAQ

Front

4.5
(203)

Email management software and shared inbox for teams

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Pricing

Starting from

$9/month

Value for money

4.2

0.3

4.5

What users say about Front's value for money

Read all reviews

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

It helped us to improve our support while saving time and money. Front has brought us closer to our beloved users.

Rhai G.

Total

42

120

94

features in common

42

features in common

Front's unique features

  • On-Demand Communications

  • Account Management

  • Task Management

  • Meeting Management

LiveChat's unique features

  • Sales Reports

  • Timeline Management

  • Labeling

  • Survey/Poll Management

Salesforce Service Cloud

4.4
(510)

Customer Service & Field Service Management Solutions

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Pricing

Value for money

4.1

0.4

4.5

What users say about Salesforce Service Cloud's value for money

Read all reviews

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

It is a great product to use, I just wish it didn't cost so much per user.

AR

Anonymous Reviewer

Total

58

195

94

features in common

58

features in common

Salesforce Service Cloud's unique features

  • Online Forums

  • Parking Management

  • Website Integration

  • Multiple User Accounts

LiveChat's unique features

  • Summary Reports

  • Automated Scheduling

  • Cash Management

  • Cataloging/Categorization

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

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Pricing

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

Read all reviews

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

48

131

94

features in common

48

features in common

Genesys Cloud's unique features

  • Real Time Reporting

  • Gamification

  • Call Monitoring

  • Inbound Call Center

LiveChat's unique features

  • Tagging

  • Offline Form

  • "What If" Scenarios

  • Audit Management

GoToAssist

4.5
(128)

Remote support software

visit websiteCompare

Pricing

Starting from

$69

Value for money

4.2

0.3

4.5

What users say about GoToAssist's value for money

Read all reviews

It's an excellent solution for companies looking for inexpensive remote IT support.

FP

Francis P.

Super easy to deploy, generally user friendly, and at times useful. But, compared to almost every other solution, it is way over priced and way over commoditized.

CT

Carmine T.

Total

18

30

94

features in common

18

features in common

GoToAssist's unique features

  • Configuration Management

  • Diagnostic Tools

  • Incident Management

  • Session Transfer

LiveChat's unique features

  • Live Chat

  • Email Templates

  • Multi-Language

  • Real-time Consumer-facing Chat

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

visit websiteCompare

Features

Total

20

40

94

features in common

20

features in common

Yonyx's unique features

  • Training Management

  • Call Scripting

  • Computer Telephony Integration

  • Content Management

LiveChat's unique features

  • Macros/Templated Responses

  • Event Triggered Actions

  • Offline Form

  • Real Time Notifications

Agile CRM

4.2
(404)

Sales and marketing CRM for growing businesses

visit websiteCompare

Pricing

Starting from

$8.99/month

Value for money

4.2

0.3

4.5

What users say about Agile CRM's value for money

Read all reviews

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.

AD

Adam D.

It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Derek "Storme" B.

Total

50

226

94

features in common

50

features in common

Agile CRM's unique features

  • Marketing Automation

  • Website Integration

  • Sales Pipeline Management

  • Win / Loss Analysis

LiveChat's unique features

  • Visitor Tracking

  • Real-time Consumer-facing Chat

  • Activity Dashboard

  • Applications Management

Pipedrive

4.6
(2,280)

CRM built by salespeople, for salespeople

visit websiteCompare

Pricing

Starting from

$12.50/month

Value for money

4.4

0.1

4.5

What users say about Pipedrive's value for money

Read all reviews

Pipedrive is very competitive to other more popular CRM tools, the price is also better. I almost have all the needed features in a CRM along with the process automation.

NA

Nawar A.

Pipedrive's many effective and useful functions make it one of the best sales tools for storing contacts and service prices and tracking sales progress.

Ed

Evander d.

Total

43

157

94

features in common

43

features in common

Pipedrive's unique features

  • Goal Management

  • Time on Site Tracking

  • Activity Management

  • Meeting Management

LiveChat's unique features

  • Routing

  • Support Ticket Management

  • Labeling

  • Surveys & Feedback

HubSpot Service Hub

4.4
(112)

Cloud-based customer service solution for firms of all sizes

visit websiteCompare

Pricing

Starting from

$50/month

Value for money

4.2

0.3

4.5

What users say about HubSpot Service Hub's value for money

Read all reviews

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Total

38

56

94

features in common

38

features in common

HubSpot Service Hub's unique features

  • Document Storage

  • Prioritization

  • Account Management

  • Appointment Management

LiveChat's unique features

  • Routing

  • Visual Analytics

  • Social Media Integration

  • IT Asset Management

HelpOnClick

4.6
(10)

Live Chat Software and Virtual agent for SMBs

visit websiteCompare

Features

Total

38

46

94

features in common

38

features in common

HelpOnClick's unique features

  • Engagement Analytics

  • Customer Experience Management

  • Web Traffic Reporting

  • Lead Capture

LiveChat's unique features

  • Real Time Notifications

  • Visual Analytics

  • Summary Reports

  • Help Desk Management

Kayako

4.0
(158)

Unified customer service platform

visit websiteCompare

Pricing

Starting from

$15/month

Value for money

3.8

0.7

4.5

What users say about Kayako's value for money

Read all reviews

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

The utter lack of respect I was given as a long time customer was frustrating. I asked to get out of contract in the middle of a year long term for a partial refund.

AR

Anonymous Reviewer

Total

41

89

94

features in common

41

features in common

Kayako's unique features

  • Website Integration

  • Activity Tracking

  • Appointment Management

  • Recurring Issues

LiveChat's unique features

  • Sales Reports

  • Timeline Management

  • Knowledge Management

  • Survey/Poll Management

INSIDE

4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

visit websiteCompare

Features

Total

61

143

94

features in common

61

features in common

INSIDE's unique features

  • Interactive Content

  • Multi-Channel Management

  • A/B Testing

  • Shared Inboxes

LiveChat's unique features

  • Charting

  • Offline Access

  • FAQ

  • "What If" Scenarios

Gorgias

4.7
(72)

Help desk and customer service solution

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Pricing

Starting from

$60/month

Value for money

4.5
4.5

What users say about Gorgias' value for money

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Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

Total

43

67

94

features in common

43

features in common

Gorgias' unique features

  • Sentiment Analysis

  • Performance Management

  • Billing & Invoicing

  • Case Management

LiveChat's unique features

  • Search/Filter

  • Transcripts/Chat History

  • Knowledge Management

  • Timeline Management

ngDesk

4.5
(11)

Ticket management for customer service and support teams

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Features

Total

35

48

94

features in common

35

features in common

ngDesk's unique features

  • Task Progress Tracking

  • Document Storage

  • Engagement Analytics

  • Forms Management

LiveChat's unique features

  • Ratings / Reviews

  • Timeline Management

  • Request Escalation

  • File Transfer

UseResponse

4.7
(31)

All-in-one Customer Support and Feedback Suite

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Pricing

Starting from

$149/month

Value for money

4.9

0.4

4.5

What users say about UseResponse's value for money

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UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward.

AR

Anonymous Reviewer

Compares to competing products at competitive price point.

AR

Anonymous Reviewer

Total

49

107

94

features in common

49

features in common

UseResponse's unique features

  • Inbox Management

  • Prioritization

  • Content Library

  • Project Tracking

LiveChat's unique features

  • Two-Factor Authentication

  • Real Time Monitoring

  • Audit Management

  • Authentication

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

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Pricing

Value for money

4.6

0.1

4.5

What users say about Avochato's value for money

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Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

Total

31

95

94

features in common

31

features in common

Avochato's unique features

  • Purchasing & Receiving

  • Shortcodes

  • Reservations Management

  • Agent Interface

LiveChat's unique features

  • Performance Metrics

  • Summary Reports

  • Reporting & Statistics

  • File Transfer

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

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Features

Total

40

109

94

features in common

40

features in common

Heyday's unique features

  • On-Demand Communications

  • Prioritization

  • AI/Machine Learning

  • Workflow Management

LiveChat's unique features

  • Reporting & Statistics

  • "What If" Scenarios

  • SSL Security

  • Interaction Tracking

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Pricing

Starting from

$42/month

Value for money

4.2

0.3

4.5

What users say about Vivantio's value for money

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Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

Total

37

96

94

features in common

37

features in common

Vivantio's unique features

  • Project Management

  • Service Reporting

  • Rules-Based Workflow

  • Availability Management

LiveChat's unique features

  • Request Escalation

  • Visual Analytics

  • Summary Reports

  • Macros/Templated Responses

Dixa

4.3
(19)

Conversational Customer Service Software

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Pricing

Starting from

$99/month

Value for money

4.2

0.3

4.5

What users say about Dixa's value for money

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Excellent cloud solution for your callcenter with a reasonable cost.

Roberth C.

Currently, our team is more than satisfied with the outcomes that we got for that price.

ES

Elizabeth S.

Total

40

84

94

features in common

40

features in common

Dixa's unique features

  • Automatic Lead Distribution

  • Blended Call Center

  • Time Zone Tracking

  • Workflow Management

LiveChat's unique features

  • Sales Reports

  • Tagging

  • Labeling

  • Support Ticket Tracking