App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

LiveChat Logo

LiveChat

4.6
(1.6K)

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Customer service software that boosts online sales.

(49)

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
LiveChat logo

53

182

59

features in common

53

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

LiveChat logo

LiveChat user ratings

Functionality

4.5
(1.6K)

Top features

  • Real-Time Chat

    5.0

  • Visual Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.3

LiveChat logo
4.5

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
LiveChat logo

55

179

59

features in common

55

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Email Templates

    5.0

  • Change Management

    5.0

  • Video Conferencing

    5.0

LiveChat logo

LiveChat user ratings

Functionality

4.5
(1.6K)

Top features

  • Real-Time Chat

    5.0

  • Visual Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$9/month

Value for money

LiveAgent logo
4.7

0.2

LiveChat logo
4.5

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.