App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
OMniLeads
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source contact center tool for customer communication.
Table of Contents
Is this product right for your business?
Find out with a
OMniLeads - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
OMniLeads overview
What is OMniLeads?
OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities. OMniLeads also includes an automatic call distributor, enabling both inbound and outbound call center functionalities, including preview dialing. Additionally, it caters to a variety of use cases, such as customer service, financial debt portfolio management, business process outsourcing, and public service contact centers.
Starting price
Alternatives
with better value for money
OMniLeads’s user interface
OMniLeads reviews
Overall rating
4.2
/5
5
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
5
4
3
2
1
3
1
0
1
0
OMniLeads's key features
Most critical features, based on insights from OMniLeads users:
All OMniLeads features
Features rating:
OMniLeads alternatives
OMniLeads
Starting from
No pricing info
Zendesk Suite
Starting from
39
Per month
CTM
Starting from
79
Per month
CallTools
Starting from
79.99
Per month
OMniLeads pricing
Value for money rating:
Starting from
No pricing info
User opinions about OMniLeads price and value
Value for money rating:
OMniLeads support options
Typical customers
Platforms supported
Support options
Training options
OMniLeads FAQs
OMniLeads has the following pricing plans:
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of OMniLeads?
OMniLeads has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does OMniLeads support?
OMniLeads supports the following languages:
Spanish, English, Portuguese
Q. Does OMniLeads offer an API?
Yes, OMniLeads has an API available for use.
Q. What level of support does OMniLeads offer?
OMniLeads offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support, 24/7 (Live rep)