Opinas - 2026 Pricing, Features, Reviews & Alternatives

OPINAS is a Google review management software that combines artificial intelligence with reputation monitoring tools to track, respond to, and optimize Google Business Profile presence. It serves local businesses across industries including restaurants, retail establishments, and service providers that maintain a physical location and rely on Google Maps visibility. The software centralizes review management operations while providing tools to increase positive review volume and protect online reputation.

The platform features an AI-powered review response generator that produces personalized, brand-consistent replies to customer feedback. Automated response capability handles routine feedback at scale while teams focus on high-priority cases. Customizable QR codes and printable materials featuring business logos facilitate immediate customer feedback collection at points of sale. A private feedback form redirects potentially dissatisfied customers to share concerns directly with the business before posting public reviews.

Team participation tracking enables assignment of unique QR codes to individual employees and identification of staff members generating the most reviews. Reputation alert notifications trigger when average ratings fluctuate, enabling timely reactions to changes in customer sentiment. Profile protection features prevent unauthorized modifications to Google Business listings. Competitor tracking capabilities allow monitoring of multiple competitors and comparison of rating evolution across geographic areas or industry sectors. Advanced review analytics powered by AI examines customer feedback to identify frequently praised aspects and areas requiring improvement. White label functionality allows application of business branding throughout the platform interface and customer-facing materials.

OPINAS operates as a cloud-based solution accessible through web browsers and mobile applications. The platform integrates directly with Google Business Profile through official application programming interfaces to synchronize review data, monitor listing changes, and automate response posting. Connection of Google Business Profile accounts enables synchronization of review management features. Multi-location enterprises can request custom solutions to manage multiple profiles from a centralized dashboard.