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PetLinx Logo

Grooming, boarding kennel & cattery, doggy daycare software

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PetLinx - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

PetLinx overview

What is PetLinx?

PetLinx is a business management software for pet care companies which offer pet grooming, boarding, or dog daycare services, which includes tools for managing clients, bookings and appointments, services, customer credit, reporting, and more. The modular system allows users to select whether they require tools for managing grooming, boarding, or daycare, or any combination of these.

With PetLinx, users can maintain detailed records of clients, pets, bookings and appointments, invoices, payments, business contacts, employees, and retail products. Users can track pets’ registration and microchip numbers, vaccination records, weights, behavioral attributes, and more. Information can be found using any combination of search criteria, such as client name, pet name, and phone number. Letters and invoices can be created with custom branding, and emails or text messages can be sent out in bulk to clients. Users can also generate a range of standard reports, and customize these as necessary.

The grooming module in PetLinx enables users to create and manage grooming appointments, with the ability to setup multiple services and charging options, and visit recurrence periods for automatic appointment creation. Individual groomers can define their own working hours and daily appointment limits, and a range of grooming services can be setup, such as summer, winter, and show styles. For companies offering boarding services, tools include a drag-and-drop schedule manager with color-coded bookings, automatic charge adjustment based on booking length, season, or number of pets, and the ability to add details including medications, feeding, and specific activities to bookings. The daycare module allows users to sell prepaid credits to clients, and track prepaid credit status, with automatic prompts when customers are running low on credits. Bookings can also be setup to repeat weekly on specific days, with personalized services for pets.

Starting price

39flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Client Information Management

Customer Support

Email Communication

Payments

PetLinx’s user interface

Ease of use rating:

PetLinx pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(35)
5(58)

What do users say about PetLinx?

It's very easy to access and update client information, as well as to customize lists and options.

Select to learn more


Who uses PetLinx?

Based on 94 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Veterinary
Consumer Services
Retail
Hospitality
Others

Use cases

Pet Grooming
Kennel

PetLinx's key features

Most critical features, based on insights from PetLinx users:

Activity tracking
Alerts/Notifications
Animal database
Appointment management
Appointment scheduling
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing

All PetLinx features

Features rating:

Activity tracking
Alerts/Notifications
Animal database
Appointment management
Appointment scheduling
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Client management
Client portal
Commission management
Confirmations/Reminders
Credit card management
Credit card processing
Customer accounts
Customer database
Customer history
Customer management
Customizable branding
Customizable templates
Customization
Discount management
Document storage
Drag & drop
Electronic payments
Email alerts
Email marketing
Email reminders
Employee management
Facility scheduling
Inventory management
Invoice management
Mobile access
Mobile grooming
Multi-Location
Multiple user accounts
Onboarding
Online booking
Payment processing
Personalization
Pet birthday tracking
Pet grooming
Photo Management
Point of sale (pos)
Real-Time reporting
Receipt management
Records management
Recurring appointments
Recurring tasks
Reminders
Reporting/Analytics
Reporting & statistics
Sales reports
Scheduling
Search/Filter
Service catalog
SMS messaging
SMS reminders
Staff management
Third-Party integrations
User management
Vaccine management

PetLinx alternatives

PetLinx logo

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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MoeGo logo

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239

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DaySmart Pet logo
visit website

Starting from

29

Per month

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Customer Support

Starting from

38

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

PetLinx pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Desktop

39

Per month

Features included:

  • Bookings
  • Free Mobile App
  • Major Upgrades
  • Minor Updates
  • Pets
  • Unlimited Customers
  • Unlimited Support

Cloud Standard

59

Per month

Features included:

  • Bookings
  • Free Mobile App
  • Major Upgrades
  • Minor Updates
  • Pets
  • Unlimited Customers
  • Unlimited Support

Cloud Multi-location

80

Per month

Features included:

  • Bookings
  • Cloud-Based ( Windows
  • Free Mobile App
  • Internet Required
  • Mac
  • Major Upgrades
  • Minor Updates
  • One Module
  • Or Tablet)
  • Pets
  • Two Locations
  • Unlimited Customers
  • Unlimited Support

User opinions about PetLinx price and value

Value for money rating:

To see what individual users think of PetLinx's price and value, check out the review snippets below.

“I'm glad I had time to familiarize myself with it, customize all the data lists and options, create all my custom emails, and test it all before needing it.”
ML

Megan L.

Owner

“The new update in 7 that sends boarding reminders with our cancellation policy attached.”
MM

Melissa M.

Owner

PetLinx integrations (2)

PetLinx customer support

What do users say about PetLinx customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of PetLinx customer support.

Widely noted by reviewers, PetLinx customer support is fast, responsive, and consistently professional when addressing user needs.

A significant portion of users appreciate the helpful, courteous, and patient service received during setup, customization, and troubleshooting.

Support options

Email/help desk
Faqs/forum
Phone support
Chat
Knowledge base

Training options

Documentation
Live online
Videos

To see what individual users say about PetLinx's customer support, check out the review snippets below.

“Friendly and supportive service provided by PetLinx”

CL

Cindy L.

Professor

“Great customer service. ”

DB

Dawn B.

Owner

PetLinx FAQs

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