App comparison
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Pure Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for SMBs
Pure Chat Alternatives & Competitors (2026)
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.5
Value for money
No pricing info
Starting price
0.3
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
0.2
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.1
Value for money
Starting price
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.5
Value for money
Starting price
0.6
Functionality
Configurable Workflow
N/A
Customer Database
N/A
Workflow Management
N/A
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.5
Value for money
Starting price
0.4
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.1
Value for money
Starting price
0.2
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
3.5
Value for money
No pricing info
Starting price
0.6
Functionality
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversation platform for brands
0.1
Value for money
Starting price
0.1
Functionality
SMS Messaging
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Low-code business process management (BPM) software
0.2
Value for money
Starting price
0.1
Functionality
Calendar Management
N/A
Web/Mobile App Development
N/A
Email Management
N/A
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.1
Value for money
Starting price
0.1
Functionality
Customizable Reports
N/A
Collaboration Tools
N/A
AI/Machine Learning
N/A
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.5
Value for money
Starting price
0.6
Functionality
Account Alerts
N/A
Collaboration Tools
N/A
Customer Database
N/A
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The power of Live Engagement
4.5
Value for money
No pricing info
Starting price
4.4
Functionality
Lead Distribution
N/A
Dashboard
N/A
Activity Dashboard
N/A
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
0.3
Value for money
Starting price
0.3
Functionality
Live Chat
5/5
Social Media Integration
5/5
Sentiment Analysis
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
0.5
Value for money
Starting price
0.4
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Website Visitor Engagement Tool
0.2
Value for money
No pricing info
Starting price
0.4
Functionality
Proactive Chat
5/5
Real-Time Notifications
N/A
Dashboard
N/A
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
0.2
Value for money
Starting price
0.4
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat tool for streamlining team communication
0.8
Value for money
Starting price
0.7
Functionality
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
Value for money
Starting price
0.2
Functionality
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5
Top Features
Interaction Tracking
5/5
Real-Time Analytics
4.5/5
Offline Form
4.4/5