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Readymode vs VICIdial Comparison (2026)

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Good recommendations?

Readymode

VICIdial

Overview

Readymode is an all-in-one predictive dialer with dialing speeds that adjust to agent availability, DID reputation management, call cadencing, inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and reporting.

Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

239

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

400

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

145

109

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.7

266

203

Value for money

Ease of use

Features

Customer support

91%

would recommend this app

Pros

“The automated dialing and CRM integration saved time and helped my team stay organized. While there were occasional challenges with system speed and customizing reports, the benefits outweighed the drawbacks.”

Jorge P.

Retention and upselling

“Call dispositions, notes, and recordings are stored neatly so follow-up and accountability are simple. Although there can be a learning curve with settings and routing, once configured properly, the system offers smooth call flow, clear reporting, and strong productivity for high-volume dialing.”

David P.

CEO

“The predictive dialer works smoothly and helps me connect with more leads in less time by automatically dialing numbers and connecting me only when someone answers.”

Rewan A.

Cold caller

Pros

“What I liked least about VICIdial is that the system could feel slow when switching between leads or updating dispositions.”

Aja N.

Transfer Sales Agent

“What I liked most about VICIdial is that it was straightforward to use for outbound calling.”

Aja N.

Transfer Sales Agent

“it's a multi-tool to get the job done easy to use and sometimes to setup, but it can also become a complex platform to make money”

Fred P.

Customer service and tech support consultant

Cons

“Overall, it is a pricey option that offers great value for money if you run a massive call center, but it felt a bit clunky and overpowered for our smaller shopThe main issue is the daily frustration with small bugs and glitches.”

Emon D.

Customer Relationship Officer

“I wish that ready mode came with an automatic callback for voicemails and when it comes to appointments they go in my files since when I make appointments for some reason they don't go into my files and I have to manually call back the voicemails I get, which if you set a lot of them is time consuming”

Vincent K.

Insurance Agent

“However, my day-to-day experience was frequently hindered by annoying tech bugs and UI freezes that forced me to constantly refresh my browser.”

Emon D.

Customer Relationship Officer

Cons

“It made the workflow a bit inconvenient and added extra steps to finish the call properly.”

Aja N.

Transfer Sales Agent

“It doesn't filter out the Answering machines very well.”

LaFrance B.

sALES