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RemoteCall Pricing, Features, Reviews and Alternatives

RemoteCall product overview

Price starts from

59.90

/user

Per month

What is RemoteCall?

RemoteCall is a remote support software that helps businesses offer support services by accessing and controlling external Windows, Linux, and Mac-based computers. It lets staff members create screen recordings, control the keyboard and mouse, draw on remote PCs, and capture specific screens from within a unified platform.

Key benefits of using RemoteCall

- Ease of use
- Network security friendly
- Supports Windows, OS X, Android, iOS
- Best performance and flexibility

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos

RemoteCall pricing information

Value for money

4.0

/5

2

Starting from

59.90

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

RemoteCall features

Functionality

4.5

/5

2

Total features

38

3 categories

Most valued features by users

Reporting/Analytics
API
Third Party Integrations
Chat/Messaging
Reporting & Statistics
Multi-Channel Communication
Customizable Branding
Live Chat

Functionality contenders

RemoteCall users reviews

Overall Rating

4.0

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

1

0

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent product

Reviewed 2 years ago

We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers & fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.

Pros

RemoteCall is very easy to use and easy for the end user to launch to allow us to support them.

Cons

I would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.

Vendor response

Thank you for your sincere review. RemoteCall is moving towards browser only version which will require NO updates! Since you are already a paid customer, you will get that upgrade for free!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Mid-level tool for remote support

Reviewed 4 months ago
Pros

This tool is easy to download and install on our computers. Supports live chat and file sharing.

Cons

The UI is outdated which RemoteCall should upgrade and make it more user friendly.

RemoteCall FAQs and common questions

Q. What type of pricing plans does RemoteCall offer?

RemoteCall has the following pricing plans:
Starting from: $59.90/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of RemoteCall?

RemoteCall has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does RemoteCall support?

RemoteCall supports the following languages:
Chinese (Simplified), English, French, Japanese, Korean, Spanish


Q. Does RemoteCall support mobile devices?

RemoteCall supports the following devices:
Android, iPad, iPhone


Q. Does RemoteCall offer an API?

No, RemoteCall does not have an API available.


Q. What level of support does RemoteCall offer?

RemoteCall offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

Common RemoteCall comparisons

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