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sDesk
Cloud-based IT Service Platform
Table of Contents
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sDesk - 2026 Pricing, Features, Reviews & Alternatives
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sDesk overview
What is sDesk?
sDesk is an all-in-one IT service management and security operations platform. sDesk caters to IT professionals and managed service providers, helping them deliver excellent IT support and stay on top of cybersecurity threats.
The sDesk platform offers comprehensive IT service management capabilities like incident, request, change, problem, and major incident management. This enables users to easily track service requests, meet SLAs, and optimize IT workflows. sDesk also features an integrated security operations centre that centralizes and monitors cyber threats. The SOC leverages threat feeds from organizations like the National Cyber Security Centre to create actionable security incidents.
Key features of sDesk include powerful automation, Azure AD integration, webhooks, RSS feeds, and email categorization. These capabilities allow users to simplify repetitive tasks, sync users, and integrate sDesk with other critical systems. The platform is cloud-based, hosted on Amazon Web Services to provide scalability and high availability. sDesk is designed for IT professionals, by IT professionals. The interface and toolset cater specifically to technical users and service desks.
Key benefits of using sDesk
- Direct integration of threat bulletins from NCSC, MSRC, and CISA into the SOC module ensures your team stays on top of the latest threats.
- Automation and integration with tools like Azure ad Streamline repetitive tasks and sync users.
- Designed by IT professionals for IT professionals, the Intuitive interface makes IT easy for teams to communicate, manage SLAs, and track customer satisfaction.
- Hosted on AWS, sDesk guarantees quick updates and high availability for Seamless operations.
Starting price
per month
Alternatives
with better value for money
sDesk’s user interface
sDesk reviews
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sDesk's features
sDesk alternatives
sDesk
Starting from
35
/user
Per month
Autotask PSA
Starting from
No pricing info
Zendesk Suite
Starting from
55
Per month
FixMe.IT
Starting from
39
Per month
sDesk pricing
Value for money rating:
Starting from
35
/user
Per month
User opinions about sDesk price and value
Value for money rating:
sDesk integrations (1)
Top integrations
sDesk support options
Typical customers
Platforms supported
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sDesk FAQs
sDesk has the following pricing plans:
Starting from: £35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of sDesk?
sDesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does sDesk support?
sDesk supports the following languages:
English
Q. Does sDesk offer an API?
No, sDesk does not have an API available.
Q. What other apps does sDesk integrate with?
sDesk integrates with the following applications:
Slack
Q. What level of support does sDesk offer?
sDesk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)