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Smiddle Agent Scripting
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Boost your contact center!
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Smiddle Agent Scripting - 2026 Pricing, Features, Reviews & Alternatives
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Smiddle Agent Scripting overview
What is Smiddle Agent Scripting?
Smiddle Agent Scripting is a system for creating scripts for communication between contact center agents and customers. Using our solution, you can be sure that every operator's conversation is efficient, as integration with third-party systems speeds up the execution of routine tasks and automate checks.
The Agent Scripting module is built into the agent's workplace: either CISCO Finesse or browser mode. The script is launched when a certain event occurs (inbound or outbound call).
Key benefits of using Smiddle Agent Scripting
- Reduction of the impact of staff turnover on the quality of contact center operation.
- Reduction of the training period for new agents since they can receive all the necessary tips from Agent Scripting.
- Flexibility in the work of agents for various projects.
- Reduction of the costs of agents' training.
- Enhancement of agents’ efficiency by:
Provision of clear and reliable information to your customers.
Communication with customers according to the scenarios created by sales and service professionals.
Starting price
per year
Alternatives
with better value for money
Smiddle Agent Scripting reviews
Overall rating
5.0
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
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Smiddle Agent Scripting's features
Features rating:
Smiddle Agent Scripting alternatives
Smiddle Agent Scripting
Starting from
20000
Per year
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Starting from
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CTM
Starting from
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Smiddle Agent Scripting pricing
Value for money rating:
Starting from
20000
Per year
User opinions about Smiddle Agent Scripting price and value
Value for money rating:
Smiddle Agent Scripting support options
Typical customers
Platforms supported
Support options
Training options
Smiddle Agent Scripting FAQs
Smiddle Agent Scripting has the following pricing plans:
Starting from: €20000.00/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Smiddle Agent Scripting?
Smiddle Agent Scripting has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Smiddle Agent Scripting support?
Smiddle Agent Scripting supports the following languages:
English, Russian, Ukrainian, Polish
Q. Does Smiddle Agent Scripting offer an API?
Yes, Smiddle Agent Scripting has an API available for use.
Q. What level of support does Smiddle Agent Scripting offer?
Smiddle Agent Scripting offers the following support options:
Email/Help Desk, Phone Support