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Spechy Logo

Omnichannel call center software

Table of Contents

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Spechy - 2026 Pricing, Features, Reviews & Alternatives

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Spechy overview

What is Spechy?

Spechy is a cloud-based omnichannel call center software provider for small and medium sized businesses. The company's purpose-built Omni-Channel Contact Center platform offers a range of applications that enable the scope of contact center-related customer service, sales and marketing functions. The Omnichannel Communications platform and other applications allow for simultaneous management and optimization of customer interactions across voice, chat, email, Web, social media, video calling and mobile channels, either directly or via (APIs).

Spechy monitors and tracks every customer interaction. In order to improve the customer experience and increase user productivity, Customer Relationship Management (CRM) software includes applications such as Ticketing, Analysis, Web, Customer Experience, Business tracking, and Quality Management tools. It also maximizes user productivity by automating all processes with its advanced features.

Spechy provides live support, email, phone, video call, and social media communication channels services. Spechy is a flexible communication solution providing all features which large enterprise businesses enjoy in most affordable cost.

Key benefits of using Spechy

Spechy software provides efficient and seamless communication with your customers that will lead to a greater customer experience and support for your brand image.

Experience time cost reduction which may allow for better performance overtime and increase the business process capacity.

Starting price


Alternatives

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Spechy’s user interface

Ease of use rating:

Spechy reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Spechy's key features

Most critical features, based on insights from Spechy users:

Call reporting
Voice mail
Call transcription
API
Chat/Messaging
CRM

All Spechy features

Features rating:

Activity tracking
Call monitoring
Automatic call distribution
Call center management
Call recording
Call tracking
Caller id
Computer telephony integration
Contact management
Inbound call center
IVR
Monitoring
Multi-Channel communication

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Spechy support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Spechy FAQs

Q. Who are the typical users of Spechy?

Spechy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Spechy support?

Spechy supports the following languages:
English, Turkish


Q. Does Spechy offer an API?

No, Spechy does not have an API available.


Q. What level of support does Spechy offer?

Spechy offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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