This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Subiz

Website-integrated Live Chat Software

learn more

Subiz Alternatives

Filter results


Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to Subiz

LiveChat

4.7
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

13

94

14

features in common

13

features in common

LiveChat's unique features

  • Macros/Templated Responses

  • Tagging

  • Sales Reports

  • API

Subiz's unique feature

  • XML / RSS

Starting from

$16/month

Value for money

4.5

0.5

5.0

What users say about LiveChat's value for money

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

It is very effective way to communicate with our costumer...it have really helped us save our time. This is something that all the business houses should try once.

GS

Grant S.

Acquire

5.0
(20)

Multi-channel Customer Communication Platform

Features

Total

12

47

14

features in common

12

features in common

Acquire's unique features

  • AB Testing

  • Email Management

  • Event Logs

  • File Transfer

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

12

46

14

features in common

12

features in common

REVE Chat's unique features

  • Activity Dashboard

  • Visitor Tracking

  • API

  • Call Transfer

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

Features

Total

12

210

14

features in common

12

features in common

User.com's unique features

  • Lead Qualification

  • API

  • Communication Management

  • Segmentation

Subiz's unique features

  • Screen Sharing

  • XML / RSS

Starting from

$49/month

Value for money

4.6

0.4

5.0

What users say about User.com's value for money

I was surprised about how well it worked and what's more important, they offered a great price.

ER

Evelyn R.

It wasn't easy to learn, but it was a profitable investment. Make sure you share your know-how with your team so that you're not the only one who understands what's going on under the hood.

Jakub N.

Giosg

5.0
(1)

AI-powered chat for customer service and sales teams.

Features

Total

11

28

14

features in common

11

features in common

Giosg's unique features

  • Alerts/Notifications

  • Discount Management

  • Configurable Workflow

  • Auto-Responders

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

  • Live Chat

JivoChat

4.5
(54)

Live chat with agent apps for iOS & Android

Features

Total

11

103

14

features in common

11

features in common

JivoChat's unique features

  • Auto-Responders

  • Mobile Access

  • Call Recording

  • Multi-Channel Communication

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

  • Screen Sharing

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

13

190

14

features in common

13

features in common

LiveAgent's unique features

  • Configurable Workflow

  • Prioritization

  • Support Ticket Management

  • Email Templates

Subiz's unique feature

  • XML / RSS

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.

Luis Carlos B.

Smartsupp

4.7
(254)

Smartsupp is Free Live Chat with visitor recording

Features

Total

11

36

14

features in common

11

features in common

Smartsupp's unique features

  • API

  • Visitor Tracking

  • Reporting & Statistics

  • Knowledge Base Management

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

  • Screen Sharing

Starting from

$10/month

Value for money

4.5

0.5

5.0

What users say about Smartsupp's value for money

I love the ease of implementation and the ability to customize the chatbox. I think there is a lot for the price that you pay.

MD

Matthew D.

Awesome experience overall and well worth the cost.

MD

Matthew D.

elevio

4.6
(27)

Self-service support & customer education platform

Features

Total

11

97

14

features in common

11

features in common

elevio's unique features

  • Collaboration Tools

  • Churn Management

  • Reporting/Analytics

  • SEO Management

Subiz's unique features

  • Customer Service Analytics

  • Geotargeting

  • Screen Sharing

Starting from

$79/month

Value for money

4.6

0.4

5.0

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

HappyFox Chat

4.5
(17)

Premium live chat software

Features

Total

10

19

14

features in common

10

features in common

HappyFox Chat's unique features

  • Website Integration

  • Real Time Reporting

  • File Sharing

  • API

Subiz's unique features

  • Customer Service Analytics

  • Screen Sharing

  • XML / RSS

  • Live Chat

Starting from

$29.99/month

Value for money

4.5

0.5

5.0

What users say about HappyFox Chat's value for money

For the price it is a pretty good app but if they can improve the design and add more features would be okay to even sell for a better higher price.

Yashasvi A.

We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move.

NC

Nicola C.

Comm100 Live Chat

4.7
(103)

Free Live Chat Software with Unlimited Users and Chats

Features

Total

13

104

14

features in common

13

features in common

Comm100 Live Chat's unique features

  • Chat Transcript

  • Conversion Tracking

  • Activity Dashboard

  • User Management

Subiz's unique feature

  • XML / RSS

Value for money

4.5

0.5

5.0

What users say about Comm100 Live Chat's value for money

The pricing and features of this chat product is definitely top notch. The features included make it for an excellent, full experience for the agent and the customer.

RH

Rob H.

Comm100 has excellent features, a good range of tools and is well-priced compared to some competitors. It's not as cheap as some alternatives but you really do get what pay for with Comm100.

CD

Chris D.

Salesforce Service Cloud

4.4
(512)

Customer Service & Field Service Management Solutions

Features

Total

12

195

14

features in common

12

features in common

Salesforce Service Cloud's unique features

  • Predictive Dialer

  • Case Management

  • Job Tracking

  • Two-Way Audio & Video

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

Value for money

4.1

0.9

5.0

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

Front

4.5
(205)

Email management software and shared inbox for teams

Features

Total

5

120

14

features in common

5

features in common

Front's unique features

  • Queue Management

  • Email Templates

  • Audit Trail

  • Spam Blocker

Subiz's unique features

  • Customizable Branding

  • Transfers/Routing

  • Offline Form

  • Screen Sharing

Starting from

$9/month

Value for money

4.2

0.8

5.0

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

Front helps us in these two ways, primarily, and that makes it by far worth the money.

JS

Jessica S.

Chatfuel

4.5
(18)

Build your bot now, no coding required.

Features

Total

8

76

14

features in common

8

features in common

Chatfuel's unique features

  • Customer Segmentation

  • Multi-Language

  • Auto-Responders

  • Contact Database

Subiz's unique features

  • Customer Service Analytics

  • Offline Form

  • Geotargeting

  • XML / RSS

Avochato

4.7
(129)

SMS texting and live chat for sales, support & ops teams

Features

Total

7

102

14

features in common

7

features in common

Avochato's unique features

  • Interaction Tracking

  • Macros/Templated Responses

  • Event Triggered Actions

  • Dynamic Content

Subiz's unique features

  • Customizable Branding

  • Proactive Chat

  • XML / RSS

  • Website Visitor Tracking

Value for money

4.6

0.4

5.0

What users say about Avochato's value for money

Again, powerful, cost effective, and the Avochato support is amazing. This is the new way of connecting with my past clients.

Chris S.

The product is very powerful and great value for the price. The customer service is some of the best I’ve ever dealt with.

AC

Alex C.

HubSpot Service Hub

4.4
(113)

Cloud-based customer service solution for firms of all sizes

Features

Total

12

56

14

features in common

12

features in common

HubSpot Service Hub's unique features

  • Workflow Configuration

  • Customer Management

  • Workflow Management

  • Support Ticket Management

Subiz's unique features

  • Screen Sharing

  • XML / RSS

Starting from

$50/month

Value for money

4.2

0.8

5.0

What users say about HubSpot Service Hub's value for money

Great value for the money. You will be able to integrate marketing, customer service, sales and have them communicate across all teams seamlessly.

Patrick M.

They provide all the assistance you need, so as long as you're willing to investigate and ask for help, this is a really nice product.

EB

Emma B.

Gorgias

4.7
(75)

Help desk and customer service solution

Features

Total

10

67

14

features in common

10

features in common

Gorgias' unique features

  • Call Center Management

  • Auto-Responders

  • Customer Activity Tracking

  • Macros/Templated Responses

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

  • Geotargeting

  • Screen Sharing

Starting from

$60/month

Value for money

4.5

0.5

5.0

What users say about Gorgias' value for money

Pricing structure makes a ton of sense and is by ticket, not by seat, which for a small company where we all need transparency into what's going on in the service side of things is great.

CJ

Chase J.

I like how customizable the product is in conjunction with it per ticket pricing as opposed to per user pricing.

JD

John D.

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

11

203

14

features in common

11

features in common

EngageBay's unique features

  • Email Management

  • Data Synchronization

  • Content Management

  • Conversion Rate Optimization

Subiz's unique features

  • Screen Sharing

  • XML / RSS

  • Chat/Messaging

Starting from

$9.99/month

Value for money

4.8

0.2

5.0

What users say about EngageBay's value for money

EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.

Anna O.

It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.

Rv

Ryno v.

Smith.ai

5.0
(24)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Features

Total

9

66

14

features in common

9

features in common

Smith.ai's unique features

  • Source Tracking

  • Website Integration

  • Alerts/Notifications

  • Appointment Management

Subiz's unique features

  • Customer Service Analytics

  • Website Visitor Tracking

  • Geotargeting

  • Screen Sharing

Starting from

$140/month

Value for money

4.9

0.1

5.0

What users say about Smith.ai's value for money

Only serious inquiries leave this information upfront, and it is easy to follow up with them. The pricing for the product is a great value.

SH

Shawn H.

The chatbot makes it easy for clients to get information without calling. It makes it faster for them and makes it less costly for us.

JY

Josh Y.

HelpCrunch

4.8
(172)

Customer Communication tool for Support, Marketing & Sales

Features

Total

12

102

14

features in common

12

features in common

HelpCrunch's unique features

  • Lead Capture

  • Customer History

  • Decision Support

  • Tagging

Subiz's unique features

  • Screen Sharing

  • XML / RSS

Starting from

$15/month

Value for money

4.8

0.2

5.0

What users say about HelpCrunch's value for money

HelpCrunch was the clear choice for me because of their value for money services, compared to other expensive Support systems. They are continually improving and adding features which is great.

MH

Max H.

User-friendly admin panel, great price, very helpful support, best-written knowledge base. The best alternative to Intercom.

Jelena C.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

12

113

14

features in common

12

features in common

Quiq Messaging's unique features

  • Automated Scheduling

  • File Sharing

  • Performance Metrics

  • Inbound Call Center

Subiz's unique features

  • XML / RSS

  • Geotargeting

Starting from

$6,000/month

Value for money

4.5

0.5

5.0

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

10

168

14

features in common

10

features in common

Zoho Desk's unique features

  • Multi-Channel Data Collection

  • Multi-Channel Communication

  • Assignment Management

  • Customer Database

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

  • Geotargeting

  • Website Visitor Tracking

Starting from

$14/month

Value for money

4.5

0.5

5.0

What users say about Zoho Desk's value for money

We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.

AT

Adam T.

Cost and ease of getting set up. Support personnel always helpful.

LH

Larry H.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

13

196

14

features in common

13

features in common

Zendesk's unique features

  • Routing

  • Email Distribution

  • Conditional Logic

  • Email Templates

Subiz's unique feature

  • XML / RSS

Starting from

$19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

ProProfs Chat

4.8
(49)

Live chat software for websites

Features

Total

10

30

14

features in common

10

features in common

ProProfs Chat's unique features

  • File Sharing

  • Real Time Notifications

  • Mobile Access

  • Callback Scheduling

Subiz's unique features

  • Customer Service Analytics

  • Chat/Messaging

  • XML / RSS

  • Live Chat

Starting from

$9/month

Value for money

4.7

0.3

5.0

What users say about ProProfs Chat's value for money

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

I think it's a very competitively priced chat solution system and at the same time it provides the rich user experience and enterprise level solution with great UI.

RS

Richard S.

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

7

59

14

features in common

7

features in common

BOTNATION AI's unique features

  • Alerts/Notifications

  • API

  • Real Time Analytics

  • Lead Management

Subiz's unique features

  • Customer Service Analytics

  • Screen Sharing

  • Canned Responses

  • Website Visitor Tracking

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

12

109

14

features in common

12

features in common

Heyday's unique features

  • Lead Verification/Validation

  • Self Service Portal

  • Transcripts/Chat History

  • Feedback Management

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

ngDesk

4.5
(11)

Ticket management for customer service and support teams

Features

Total

10

48

14

features in common

10

features in common

ngDesk's unique features

  • Workflow Configuration

  • Secure Data Storage

  • Real-Time Chat

  • Activity Dashboard

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

  • Geotargeting

  • Screen Sharing

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

11

356

14

features in common

11

features in common

Bitrix24's unique features

  • Lead Engagement

  • Auto-Dialer

  • Call Center Management

  • Virtual Call Center

Subiz's unique features

  • Proactive Chat

  • XML / RSS

  • Website Visitor Tracking

Starting from

$24/month

Value for money

4.1

0.9

5.0

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Features

Total

13

97

14

features in common

13

features in common

LiveHelpNow's unique features

  • Email Templates

  • Social Media Monitoring

  • Tagging

  • @mentions

Subiz's unique feature

  • XML / RSS

Starting from

$21/month

Value for money

4.7

0.3

5.0

What users say about LiveHelpNow's value for money

Wow easy to use and great support. Our costumers are very happy about the service.

RP

Roger P.

Live Help now is better value for money than others on the market, admin panel is reasonably easy. Instalation on the site was easy.

RP

Rich P.

Kayako

4.0
(158)

Unified customer service platform

Features

Total

6

89

14

features in common

6

features in common

Kayako's unique features

  • API

  • Applications Management

  • Search/Filter

  • Workflow Management

Subiz's unique features

  • Customer Service Analytics

  • Proactive Chat

  • Canned Responses

  • Website Visitor Tracking

Starting from

$15/month

Value for money

3.8

1.2

5.0

What users say about Kayako's value for money

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

WAS a great company and choice, but now just garbage towards the right information that customers need compared to worrying about money.

ND

Nick D.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

5

126

14

features in common

5

features in common

Freshdesk's unique features

  • File Sharing

  • Workflow Configuration

  • Email Templates

  • Multi-Channel Management

Subiz's unique features

  • Customer Service Analytics

  • Transfers/Routing

  • Website Visitor Tracking

  • Offline Form

Starting from

$19/month

Value for money

4.4

0.6

5.0

What users say about Freshdesk's value for money

I recommend it for its ease of use, its performance and its fair price.

Juan Manuel C.

Easy to use, quickly setup, generous free plan that gives you enough time to try software, good price compared to competitors.

AR

Anonymous Reviewer

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

12

46

14

features in common

12

features in common

HelpOnClick's unique features

  • Customizable Fields

  • Real Time Monitoring

  • Surveys & Feedback

  • Knowledge Base Management

Subiz's unique features

  • Customer Service Analytics

  • XML / RSS

Ada

5.0
(4)

Ada is an easy to use customer support automation platform.

Features

Total

8

50

14

features in common

8

features in common

Ada's unique features

  • Landing Pages/Web Forms

  • Customer Database

  • Multimedia Support

  • SMS Messaging

Subiz's unique features

  • Customer Service Analytics

  • Offline Form

  • Geotargeting

  • XML / RSS

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Features

Total

11

89

14

features in common

11

features in common

Wix Answers' unique features

  • Auto-Responders

  • Mobile Access

  • Reporting/Analytics

  • Real-time Updates

Subiz's unique features

  • Screen Sharing

  • XML / RSS

  • Website Visitor Tracking

Starting from

$24/month

Value for money

4.4

0.6

5.0

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Easy to use, professional, great value for money.

AR

Anonymous Reviewer

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

10

131

14

features in common

10

features in common

Genesys Cloud's unique features

  • Call Reporting

  • Activity Dashboard

  • Macros/Templated Responses

  • Open Database Design

Subiz's unique features

  • Customizable Branding

  • XML / RSS

  • Geotargeting

  • Offline Form

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

FAQ Bot

4.6
(8)

Become FAQing amazing at customer service.

Features

Total

11

65

14

features in common

11

features in common

FAQ Bot's unique features

  • Natural Language Processing

  • Customer Engagement

  • Auto-Responders

  • Tagging

Subiz's unique features

  • Transfers/Routing

  • XML / RSS

  • Screen Sharing

Clickatell

5.0
(2)

Clickatell powers chat commerce.

Features

Total

9

40

14

features in common

9

features in common

Clickatell's unique features

  • Reporting & Statistics

  • Multi-Channel Management

  • Knowledge Base Management

  • API

Subiz's unique features

  • Customer Service Analytics

  • Offline Form

  • XML / RSS

  • Screen Sharing

Bold360

4.4
(26)

AI-powered customer engagement platform

Features

Total

5

38

14

features in common

5

features in common

Bold360's unique features

  • Multi-Language

  • AI/Machine Learning

  • Surveys & Feedback

  • Natural Language Processing

Subiz's unique features

  • Real-time Consumer-facing Chat

  • Proactive Chat

  • Website Visitor Tracking

  • Offline Form

Starting from

$0.01

Value for money

4.6

0.4

5.0

What users say about Bold360's value for money

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Mindsay

5.0
(3)

Platform that makes customer interactions simple & efficient

Features

Total

7

65

14

features in common

7

features in common

Mindsay's unique features

  • Natural Language Processing

  • Auto-Responders

  • Rules-Based Workflow

  • SMS Messaging

Subiz's unique features

  • Proactive Chat

  • Offline Form

  • XML / RSS

  • Canned Responses

Podium

4.4
(394)

Review management, reputation software, feedback & webchat

Features

Total

6

56

14

features in common

6

features in common

Podium's unique features

  • Monitoring

  • Customer Experience Management

  • Complaint Monitoring

  • Feedback Management

Subiz's unique features

  • Third Party Integrations

  • Customer Service Analytics

  • Website Visitor Tracking

  • Screen Sharing

Value for money

4.2

0.8

5.0

What users say about Podium's value for money

Well worth the cost, improves customer relations, ease of communicating.

ca

cory a.

Overall I'm very pleased with Podium. Despite the few shortcomings it alowed us to acheive our goals in a relatively short time frame and within budget.

TC

Troy C.

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

8

63

14

features in common

8

features in common

CommBox's unique features

  • Action Management

  • Call Recording

  • Appointment Management

  • Multi-Language

Subiz's unique features

  • Customer Service Analytics

  • Offline Form

  • Geotargeting

  • XML / RSS

Landbot

4.5
(52)

Cloud-based conversational website interface builder

Features

Total

10

85

14

features in common

10

features in common

Landbot's unique features

  • Skip Logic

  • Landing Pages/Web Forms

  • Self Service Portal

  • For Developers