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Talkees Logo

Cloud-based omnichannel support platform for SMBs

Table of Contents

Talkees - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Talkees overview

What is Talkees?

Talkees is a cloud-based AI chatbot and omnichannel customer communication platform designed for small to medium-sized businesses. It consolidates web chat, email, WhatsApp, Instagram, and Facebook into a single unified inbox, allowing support and sales teams to manage all customer interactions without switching between tools. AI-powered automation handles routine inquiries, routes conversations, and drafts responses, reducing manual workload across channels.

Talkees supports configurable chatbot workflows, contact management, and team collaboration features such as conversation assignment and internal notes. The platform targets SMBs across retail, e-commerce, services, and hospitality sectors that require multi-channel customer engagement without enterprise-level complexity. Reporting and analytics tools provide visibility into response times, conversation volumes, and agent performance, giving managers the data needed to optimize team efficiency and customer satisfaction.

Starting price

49flat rate /
per month

Alternatives

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Talkees’s user interface

Ease of use rating:

Talkees reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Talkees's key features

Most critical features, based on insights from Talkees users:

Live chat
Multi-Language
Chatbot

All Talkees features

Features rating:

Activity dashboard
Automated responses
Automated routing
Autoresponders
Canned responses
Chatbot
Chat/Messaging
Code-free development
Collaboration tools
Contact management
Customer support
Customer surveys
Email management
For sales/marketing
Generative ai
Intent recognition
Language detection
Lead capture
Lead qualification
Live chat
Mobile access
Multi-Channel communication
Multi-Language
Natural language processing
Pre-Configured bot
Proactive chat
Query suggestions
Real-time consumer-facing chat
Real-Time notifications
Reporting/Analytics
Search/Filter
Sentiment analysis
Support ticket management
Surveys & feedback
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Workflow automation

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Talkees pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 50 Conversations Per Month
  • Live Web Chat + Email
  • Automatic AI Responses

Standard

49

Per month

Features included:

  • 1,000 Conversations Per Month
  • AI Automations
  • Integration With Apps
  • Basic Statistics And Reports

Premium

99

Per month

Features included:

  • Unlimited Number Of Conversations
  • Templates Of The Most Common Replies
  • Chat Segmentation On Autopilot
  • Basic Statistics And Reports

User opinions about Talkees price and value

Value for money rating:

Talkees integrations (2)

Top integrations

Talkees support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Talkees FAQs

Q. Who are the typical users of Talkees?

Talkees has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does Talkees offer?

Talkees offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

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