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TeamViewer ONE vs Zoom Workplace Comparison (2026)
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Good recommendations?
TeamViewer ONE
4.6
(11.6K)5
7.9K
4
3.2K
3
433
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoom Workplace
4.6
(14.6K)5
10K
4
3.9K
3
544
2
63
1
23
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
433
45
44
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.6
14.6K
5
4
3
2
1
10K
3.9K
544
63
23
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW
Rich W.
Executive Director of IT
“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR
Mohammed R.
Technical Engineer
“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM
Bob M.
Chief Wizard
Pros
“Like the multiple screens and screen sharing where you can follow the whole PowerPoint and the best part is that you can save whole meeting and go through it again if you have missed a point.”
PB
Purvi B.
Pharmacy technician
“The software's flexible design and meeting management tools make group sessions highly informative, ensuring all participants seamlessly receive and organize key information.”
Jg
Joao g.
Recepcionist
“The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.”
Pietroluigi O.
Sales Consultant
Cons
“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW
Rich W.
Executive Director of IT
“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG
Rashad G.
Senior Geomechanicist
“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC
Dave C.
Owner
Cons
“The platform can be quite heavy on mobile data consumption. When I am conducting field research away from the university Wi-Fi, using Zoom for long meetings drains my mobile data plan very quickly.”
AV
ADEGOKE V.
Research Assistant
“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”
CW
Clyde W.
System Administrator
“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”
ES
Ellie S.
Founder and Lead Marketer
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review2 days ago
Key features
- Total features170
- @mentions
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automatic Transcription
- Availability Management
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Brainstorming
- Breakout Rooms
- Build Automation
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Generation
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Desktop/Browser Sharing
- Device Auto Discovery
- Device Management
- Diagnostics Tools
- Disaster Recovery
- Discussions/Forums
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Directory
- Employee Engagement
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HD Audio/Video
- HIPAA Compliant
- Help Desk Management
- Host Controls
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IVR
- Image Editing
- Inbox Management
- Incident Management
- Inventory Management
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Live Streaming
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi-Device Support
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple Camera Feeds
- Multiple Monitor Access
- Multiple User Accounts
- Multistreaming
- Natural Language Processing
- Network Provisioning
- Network Security
- Network Wide Management
- On-Demand Recording
- On-Demand Webcasting
- Online Booking
- Online Voice Transmission
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Print Management
- Prioritization
- Private Chat
- Problem Management
- Productivity Tools
- Project Management
- Project Time Tracking
- Projections
- Quizzes
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time Broadcasting
- Recording
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Response Management
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Streaming
- Software Management
- Space Reservation
- Split/Multi-Screen
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Scheduling
- Team Collaboration
- Templates
- Third-Party Integrations
- Threat Response
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications
- Usage Tracking/Analytics
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Video Support
- Virtual Backgrounds
- Visitor Management
- Voice Mail
- Voicemail Transcription
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
- Total features144
- @mentions
- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Attendance Management
- Attendee Management
- Audience Engagement
- Audio Calls
- Audio Capture
- Audio Recording
- Audio/Video Conferencing
- Audit Trail
- Authentication
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automatic Transcription
- Availability Management
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Billing & Invoicing
- Brainstorming
- Breakout Rooms
- Build Automation
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Change Management
- Chat/Messaging
- Chatbot
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configuration Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Generation
- Content Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Desktop/Browser Sharing
- Device Auto Discovery
- Device Management
- Diagnostics Tools
- Disaster Recovery
- Discussions/Forums
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Directory
- Employee Engagement
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For MSPs
- For the IT sector
- HD Audio/Video
- HIPAA Compliant
- Help Desk Management
- Host Controls
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- IVR
- Image Editing
- Inbox Management
- Incident Management
- Inventory Management
- Issue Management
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Live Chat
- Live Streaming
- Location Tracking
- Maintenance Scheduling
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Device Management
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi-Device Support
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multiple Camera Feeds
- Multiple Monitor Access
- Multiple User Accounts
- Multistreaming
- Natural Language Processing
- Network Provisioning
- Network Security
- Network Wide Management
- On-Demand Recording
- On-Demand Webcasting
- Online Booking
- Online Voice Transmission
- Password Management
- Patch Management
- Performance Metrics
- Performance Monitoring
- Personalization
- Policy Management
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Print Management
- Prioritization
- Private Chat
- Problem Management
- Productivity Tools
- Project Management
- Project Time Tracking
- Projections
- Quizzes
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time Broadcasting
- Recording
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Response Management
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Capture
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Streaming
- Software Management
- Space Reservation
- Split/Multi-Screen
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Scheduling
- Team Collaboration
- Templates
- Third-Party Integrations
- Threat Response
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications
- Usage Tracking/Analytics
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Video Support
- Virtual Backgrounds
- Visitor Management
- Voice Mail
- Voicemail Transcription
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
Integrations
- Total integrations21
- Adobe Acrobat
- Agentforce
- Amazon Chime
- AnyDesk
- Asana
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- Calendly
- Chrome Enterprise
- Clari
- ClickUp
- Customer.io
- Descript
- DeskTime
- Discord
- Dynamics 365 Business Central
- Fantastical
- Fathom
- Fireflies
- Freshdesk
- Freshsales
- Genesys Cloud CX
- Gong
- Google Classroom
- Google Cloud Storage
- Google Meet
- Google Translate
- Greenhouse
- Guru
- Hireology
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- IBM Security MaaS360
- IntakeQ
- Jira
- JobDiva
- KingAsterisk Contact Center Software
- Krisp
- Lever
- Loom
- Mentimeter
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Excel
- Microsoft Exchange
- Microsoft Intune
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- Mindtickle
- Miro
- NinjaOne
- Notion
- OBS Studio
- Okta
- Otter.ai
- Outreach
- Rally UXR
- Retell AI
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesloft
- ServiceNow
- Shopify
- Slack
- SysAid
- Teamup
- Upheal
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Zoom Events and Webinars
- Zoom Revenue Accelerator
- Zoom Workplace
- Total integrations69
- Adobe Acrobat
- Agentforce
- Amazon Chime
- AnyDesk
- Asana
- Ashby
- Attention
- Avoma
- Blackboard
- Boomerang for Gmail
- Box
- Bullhorn
- Calendly
- Chrome Enterprise
- Clari
- ClickUp
- Customer.io
- Descript
- DeskTime
- Discord
- Dynamics 365 Business Central
- Fantastical
- Fathom
- Fireflies
- Freshdesk
- Freshsales
- Genesys Cloud CX
- Gong
- Google Classroom
- Google Cloud Storage
- Google Meet
- Google Translate
- Greenhouse
- Guru
- Hireology
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- IBM Security MaaS360
- IntakeQ
- Jira
- JobDiva
- KingAsterisk Contact Center Software
- Krisp
- Lever
- Loom
- Mentimeter
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Excel
- Microsoft Exchange
- Microsoft Intune
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- Mindtickle
- Miro
- NinjaOne
- Notion
- OBS Studio
- Okta
- Otter.ai
- Outreach
- Rally UXR
- Retell AI
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesloft
- ServiceNow
- Shopify
- Slack
- SysAid
- Teamup
- Upheal
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Zoom Events and Webinars
- Zoom Revenue Accelerator
- Zoom Workplace
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